Pitney Bowes DA950 manual Troubleshooting Your Printer

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Troubleshooting Your Printer

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Contents Page FCC Compliance Contents Chapter Using the DA950 with Your Computer Chapter Troubleshooting Your Printer Appendix B DA950 Specifications Chapter Welcome to the DA950 Printer Using This Guide OverviewAppendix B-Specifications TroubleshootingAppendix A-Using the Control Panel Menus System RequirementsPhone Support Getting Help Ordering SuppliesWorld Wide Web Before You Contact Pitney BowesImportant Safety Notes Overview Printer Parts and Locations Printer Parts and Locations Feeder Parts and Locations Feeder Parts and Locations Setting Up Your DA950 Printer Setup Choosing a LocationAssembling the Printer Install the Feeder Install the Shock Install the Side Guides Install the Feed RampSetup Printer Connecting the Parallel Cable or USB CableAssembling Parallel CableConnect the Power Cord and Turn on Install the Bulk Ink Assembly Optional Install the Print CartridgesPrinter Basics Setting Up a Job BasicsSet the Separator Gap Setting the Proper Feed Gap Tips for Setting the SeparatorsCenter the Feed Ramp under the Material Set the Feed Angle Set the Feed Ramp LengthPosition the Side Guides Load Material Adjust the Media Thickness Knob Output Stacker Print a Test PieceSet the Print Head Position Adjust the Takeaway Roller Tension Basics Using the DA950 with Your Computer Using the Printer with Your Computer Installing the Printer DriverSelecting DA950 Printer From Windows Application Making DA950 Default Print Driver Accessing the Print DriverAbout Envelope Designer Plus General Tab Printing Preferences Paper TabPaper Size Orientation Feed Delay Printing PreferencesFeautures Tab Print Quality Letter 300 dpi Draft 200 dpiMemory Overlay Advanced Tab Pause on Tray BreakPause on Package Break Printer Maintenance Printer Maintenance Replacing Print CartridgesRemoving Old Print Cartridges Installing New Print Cartridges Removing the Old Bulk Ink Cartridges Installing New Bulk Ink Cartridges Prolonging Life Print Cartridges Cleaning Print Quality Problems Preventive MaintenanceCleaning the Sensor Cleaning Exit Idler Entry Rollers Cleaning the Wipers Transport Belts Floor Assembly Troubleshooting Your Printer Problems and Solutions Troubleshooting Your PrinterFeed Problems Problem Intermittent FeedProblem Multifeed feeds doubles or skewing Problem No PrintProblem Grey or Light Print-Black Ink Problem Address Printing is not SharpProblem Address Smudging Problem Skewed Print Problem Unwanted BoldingProblem Addresses Walking Problem Motor Turning but no Feed Roller Move Ment Interface Problems Motor Problems Other ProblemsProblem No Communications Printer Does Not Respond Problem Out of MemoryProblem Paper Out or Paper Jam Troubleshooting Your Printer AppendixA Using the Control Panel Printer MenusThis Button Does This Using the Menus EnterPrinter Menus Using the Main Menu Main Menu Menu Options Address Layout Distance from Left/Distance to RightDistance to Right Distance from Top Line SpacingLetter Print QualityExecutive DraftFont Selection Digit On/Off BarcodeLocation Bar WidthAddress Recovery Get AddressesClear Memory Load Job SettingsClear Counter SaveFirst Image Overlay Conveyor TimeImage Overlay Clear OverlayReset Ink Counter Purge Print HeadUsing the Setup Menu Setup Menu Menu Options Using the Setup Menu Stop On Feed Err ErrorFeeder Signal Lines Per Address Signal Polarity Active On/Active OffOn/Quick Off Line TerminationHex Dump Mode MSB Inch / Millimeter Symbol SetLanguage Menu LanguagesPostal Bundle Brk Break Enable/Disable Break Transport SpeedBreak Char Count Postal Bundle Brk BreakBreak Character Pause TimePeriodic Purge Pre-PurgePurge at Start Purge IntervalStream Feed Feed GapSelectable Gap ROM RevisionPrint Head Size Using the Service Menu Adjust PrintHead 2 up down Head 3 up down Head 5 up down Head 6 up down Head 3 is now correctly aligned Head 2 misaligned horizontally Heads now aligned horizontally Bank a to Sensor/Bank B to Sensor Test System Test DisplayPrinter Menus AppendixB Equipment Specifications SpeciﬁcationsDownloadable Fonts Print Modes/Print ResolutionResident Fonts User-Definable ParametersNoise Level Printhead/InkJet CartridgesEnvironmental Limits Recommended UsageMedia Sizes Material SpecificationsApproved Media Material NotesName Style Dimensions Inch Dimensions Metric Height x Width Table of Envelope SizesAppendixC Glossary Draft quality Embedded printer commandsDouble feeding DriversInterface cable Interface connectorInternal test address message Internal fontsPoint size PCL commandsPower socket PortSubdirectory Universal Serial Bus USBIndex Index Index Index Index Page