Pitney Bowes DA300 Printer Maintenance, Preventive Maintenance Cleaning, Print Quality Problems

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5 • Printer Maintenance

Preventive Maintenance

Cleaning

The Pitney Bowes DA300 Ink Jet Printer is designed for trouble- free service with a minimal amount of care. You should schedule regular cleaning of the Feed Rollers, Right Hand Slider, Left Hand Slider and Lower Guide.

CAUTION: Clean print head, cartridge, ink surfaces and covers with plain water only. Clean all rubber rollers with plain water. Use of any other cleaning solvents will void all warran- ties. Keep petroleum based cleaning solvents away from rubber or plastic parts. Anything but alcohol will cause premature breakdown of the rubber compound.

Print Quality Problems

The print head performs a self cleaning cycle periodically. If print quality is unacceptable, try the following:

•Adjust the media thickness lever (page 3-13) to see if print quality improves.

•Clean the print head cartridge: dampen a soft cotton cloth with water and wipe the nozzles clean.

•Install a new ink cartridge (page 2-13).

•From the Setup Menu, select 3. Purge Printhead. The purging process clears any clogged ink on the print nozzle. Often this returns the print quality to a normal level. See Appendix A, Control Panel Menus, for information on using this feature.

5-2	DA300 Printer Operator Guide

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Contents Page FCC Notice Page Table of Contents DA300 Basics Using DA300 With Your ComputerPrinter Maintenance TroubleshootingAppendix B DA300 Specifications Appendix a Control Panel MenusIndex Page Chapter DA300 Printer Overview Welcome to the DA300 Using This GuideCPU System Requirements800 Getting HelpPrinter Options Ordering Supplies DA300 Printer Overview Setting Up the DA300 Printer Unpacking the Printer Setting Up the DA300 PrinterPackage Contents Setting Up the DA300 Choosing a Location for Your Printer Important Safety Notes Important Safety Notes Assembling the DA300 Setting Up the DA300 Printer Frame under the tabs Feed Fence in Position Pitney Bowes DA300 Operator Guide Stacker Tray Connecting the DA300 to Your Computer Turning the DA300 On Plugging the DA300Installing Removing Ink Jet Cartridge Setting Up the DA300 Printer DA300 Basics DA300 Basics Printer FeaturesMaterial Thickness Media SizeApproved Media Types Setting Up a Job DA300 Basics Set the Separator Gap DA300 Basics Center the Wireform under the Material Wire Frame Lock Knob DA300 Printer Operator Guide Feed Fence Load Material Adjust the Position of the Material Prop Adjust the Media Thickness Lever Adjust the Exit Rollers Line DA300 Basics Using the DA300 With Your Computer Printer Software Installing the Software Using the DA300 With Your ComputerDA300 Printer Operator Guide Using the DA300 With Your Computer Using the DA300 With Your Computer Using the DA300 With Your Computer Selecting Printer Properties General Tab Using Printer Properties WindowUsing the Printer Properties Window Properties Tab UsingPorts Tab Advanced Tab Using the Printer Properties Window Spooling and Printing Options Security Tab Device Settings Tab Selecting DA300 Printer From a Windows Application Envelope Designer Plus Printer Maintenance Printer Maintenance Preventive Maintenance CleaningPrint Quality Problems Exit Rollers Sensor Floor Assembly Top CoverPrinter Maintenance Troubleshooting Problems and Solutions Feed Problems TroubleshootingPrint Quality Problems Interface Problems Motor Problems Barcode Problems Other Problems Troubleshooting Troubleshooting Appendix a Appendix a Control Panel Menus Using the Control PanelUsing the Menus Appendix a Control Panel Menus Using the Main Menu Main Menu Menu Options Appendix a Control Panel Menus Address Layout OFF Line Appendix a Control Panel Menus Appendix a Control Panel Menus Font Selection Barcode Appendix a Control Panel Menus Address Recovery Clear Counter Job Settings Appendix a Control Panel Menus Using the Setup Menu Setup Menu Menu Options Appendix a Control Panel Menus Appendix a Control Panel Menus Appendix a Control Panel Menus CR=CRLF=LF Appendix a Control Panel Menus Example Appendix a Control Panel Menus Windows Latin Appendix a Control Panel Menus Appendix a Control Panel Menus Appendix a Control Panel Menus Appendix a Control Panel Menus Appendix B Equipment Specifications Appendix B SpecificationsAppendix B Specifications Appendix B Specifications Dimensional Destination address 3 lines only with no bar code Appendix B Specifications Effective Print Area Material SpecificationsAppendix B Specifications Envelope Sizes Index Index DA300 Printer Operator Guide Index Index Index