Pitney Bowes DA300 manual Other Problems

Page 71

6 • Troubleshooting

Barcode Problems (continued)

Problem

Address too High

Reason:

Address field is within .100" of the top

 

 

edge of the media.

Solution:

Move address field down to the USPS

 

 

Domestic Mail Manual (DMM) specifications.

 

 

Problem

Barcode Fails MERLIN Standards at USPS

Reason:

Mail does not meet barcode, address

 

 

placement, or other acceptance tests of

 

 

MERLIN (Mail Evaluation Readability

 

 

Look-up Instrument) at USPS.

Solution:

For more info on MERLIN, go to PB.com.

 

 

Select Support, click on Search the

 

 

Support Knowledge base, then search the

 

 

database for MERLIN.

 

 

 

Other Problems

Problem

Paper Out or Paper Jam

Reason:

Input area is empty.

Solution:

Refill the input area.

Reason:

H-Block separators not adjusted correctly.

Solution:

Adjust the H-Blocks to the thickness of

 

the material you're running (see page 3-6).

Reason:

Paper jam obstructing paper path.

Solution:

Clear obstructed path.

Reason:

Dirty paper feed sensor.

Solution:

Clean sensor with compressed air (see

 

page 5-3).

6-6

DA300 Printer Operator Guide

Page 70 Page 72
Image 71
Page 70 Page 72
Contents Page FCC Notice Page Table of Contents DA300 Basics Using DA300 With Your ComputerPrinter Maintenance TroubleshootingIndex Appendix B DA300 SpecificationsAppendix a Control Panel Menus Page Chapter DA300 Printer Overview Welcome to the DA300 Using This GuideCPU System Requirements800 Getting HelpPrinter Options Ordering Supplies DA300 Printer Overview Setting Up the DA300 Printer Unpacking the Printer Setting Up the DA300 PrinterPackage Contents Setting Up the DA300 Choosing a Location for Your Printer Important Safety Notes Important Safety Notes Assembling the DA300 Setting Up the DA300 Printer Frame under the tabs Feed Fence in Position Pitney Bowes DA300 Operator Guide Stacker Tray Connecting the DA300 to Your Computer Turning the DA300 On Plugging the DA300Installing Removing Ink Jet Cartridge Setting Up the DA300 Printer DA300 Basics DA300 Basics Printer FeaturesApproved Media Types Material ThicknessMedia Size Setting Up a Job DA300 Basics Set the Separator Gap DA300 Basics Center the Wireform under the Material Wire Frame Lock Knob DA300 Printer Operator Guide Feed Fence Load Material Adjust the Position of the Material Prop Adjust the Media Thickness Lever Adjust the Exit Rollers Line DA300 Basics Using the DA300 With Your Computer Printer Software Installing the Software Using the DA300 With Your ComputerDA300 Printer Operator Guide Using the DA300 With Your Computer Using the DA300 With Your Computer Using the DA300 With Your Computer Selecting Printer Properties General Tab Using Printer Properties WindowUsing the Printer Properties Window Properties Tab UsingPorts Tab Advanced Tab Using the Printer Properties Window Spooling and Printing Options Security Tab Device Settings Tab Selecting DA300 Printer From a Windows Application Envelope Designer Plus Printer Maintenance Print Quality Problems Printer MaintenancePreventive Maintenance Cleaning Exit Rollers Sensor Floor Assembly Top CoverPrinter Maintenance Troubleshooting Problems and Solutions Feed Problems TroubleshootingPrint Quality Problems Interface Problems Motor Problems Barcode Problems Other Problems Troubleshooting Troubleshooting Appendix a Appendix a Control Panel Menus Using the Control PanelUsing the Menus Appendix a Control Panel Menus Using the Main Menu Main Menu Menu Options Appendix a Control Panel Menus Address Layout OFF Line Appendix a Control Panel Menus Appendix a Control Panel Menus Font Selection Barcode Appendix a Control Panel Menus Address Recovery Clear Counter Job Settings Appendix a Control Panel Menus Using the Setup Menu Setup Menu Menu Options Appendix a Control Panel Menus Appendix a Control Panel Menus Appendix a Control Panel Menus CR=CRLF=LF Appendix a Control Panel Menus Example Appendix a Control Panel Menus Windows Latin Appendix a Control Panel Menus Appendix a Control Panel Menus Appendix a Control Panel Menus Appendix a Control Panel Menus Appendix B Equipment Specifications Appendix B SpecificationsAppendix B Specifications Appendix B Specifications Dimensional Destination address 3 lines only with no bar code Appendix B Specifications Effective Print Area Material SpecificationsAppendix B Specifications Envelope Sizes Index Index DA300 Printer Operator Guide Index Index Index
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