Pitney Bowes DI200 General Troubleshooting, Poor folding, Machine feeds doubles without stopping

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Reference

General Troubleshooting

Poor folding

If you’re running perforated material, the machine may have problems folding. If a machine fold almost corresponds with the perforation, a “box fold” may occur. This happens when another fold is created just off of the perforation and buckles slightly, creating, in effect, a third fold.

If this happens, adjust the machine fold slightly. Run a trial piece and inspect the fold. If there is a box fold, access the advanced menu options and select move address in window. Change the setting higher or lower and re-run a trial piece. Inspect the fold again and, if required, change the move address in window function until the box fold is eliminated.

Machine stops for doubles that aren’t there

If you have a problem with incorrect double detection, it may be due to the fact that you are using a new batch of material that is slightly thicker. Try running a new trial piece.

When you ran the original trial piece, the machine calibrated itself to the original material thickness. When it senses the new, thicker material, the system thinks that a double was fed. You can turn double detection off if an occasional duplicate insert is not important (see pages 31 and 32).

Machine feeds doubles without stopping

Check that double detection is turned on. See page 31. Make sure you’ve run a trial piece. This automatically sets the double detector. See page 7.

Envelope flaps won’t seal

•Check that Seal is selected (green indicator lit). See page 7.

•Check that the moistener isn’t empty. See page 9.

•Try selecting safe seal mode. See page 32.

Address position wrong or address doesn’t appear in envelope window

•Is the addressed sheet loaded properly? See page 10.

•Is the addressed sheet in Sheet feeder A2 (if installed)?

•Try adjusting the address position. See page 30.

OfficeRight™ DI200 Operator’s Guide

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Contents Operating Guide Statement of FCC Compliance Canada Contents Important Safety Information SafetyMachine Configurations IntroductionAbout Your Machine Operating Guide Slot Machine Controls, Indicators and FeaturesInsert Cover E Release Button Blue Button Marked E Insert Feeder Not on All ModelsStandard Sheet Feeder A1 Moistener TankLifting Handles One Each Side Second Sheet Feeder A2 OptionalYes and no buttons ControlsDisplay Menu/EnterStart Selection Buttons and Indicator LightsAbout the Sleep Mode Trial PieceLoading Connecting Power and Turning OnFilling the Moistener Important Always Loading the Sheet Feeders Feeders A1 and A2Loading the Envelope Feeder Feeder B Loading the Insert Feeder Feeder C Running Jobs RunningModels with an Optional Second Sheet Feeder A2 One Folded Sheet into an Envelope JobStep Action Tips More Details… One Folded Sheet, No Envelope Fold OnlyInto an Envelope One Folded Sheet + One InsertOne Folded Sheet + One Insert into an Envelope Step Action Tips For More Details… One Insert into an EnvelopeSeal or No Seal Two Folded Sheets into an EnvelopeEnvelope Two Collated, Folded Sheets into anTwo Folded Sheets, No Envelope Fold Only Two Collated, Folded Sheets No Envelope Fold Only Two Folded Sheets and an Insert Two Folded Sheets and an Insert into an Envelope Insert into an Envelope Two Collated, Folded Sheets and anTwo Collated, Folded Sheets and an Insert into an Envelope Manual Feeder M Manual FeedMenu Reset CounterMove the Address in the Window Change Paper SizeWhen turned on… When turned off…Sheet Double Detect On/Off Safe Seal On/Off Insert Double Detect On/OffReference Reference Error MessagesLift Cover D Insert Remove Sheet Machine feeds doubles without stopping General TroubleshootingPoor folding Machine stops for doubles that aren’t thereClearing Material Jams …from sheet feeders/manual feeder…from area beneath cover D Phone Support Getting Help…from area beneath cover E Online SupportRequesting a PB Supply Catalog USA Only Ordering SuppliesOrdering Online USA Only Ordering by PhoneSheet Feeders A1 and/or A2 Material SpecificationsMachine Specifications Index Index Index Index SV40189-OGREVB
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DI200 specifications

The Pitney Bowes DI200 is an advanced, high-performance mailing solution designed for businesses that require efficient and reliable mail processing. This innovative machine stands out with its blend of speed, versatility, and user-friendly features, making it a popular choice among organizations looking to optimize their mail operations.

One of the most notable features of the DI200 is its exceptional processing speed. Capable of handling up to 200 letters per minute, it enables users to process large volumes of mail effortlessly. This efficiency is particularly beneficial for businesses with high mail output, such as financial institutions, marketers, and governmental agencies.

The DI200's versatility is highlighted by its ability to handle various mail sizes and types, from small postcards to large envelopes and packages. This flexibility allows users to tailor their mailing solutions to suit a wide range of mailing requirements, reducing the need for multiple machines.

Incorporating state-of-the-art technology, the DI200 leverages advanced imaging systems and data management tools for high-quality mail preparation. The machine can automatically sort and categorize mail, significantly reducing the time spent on manual input. Its intuitive interface guides users through the setup process, ensuring even those with minimal experience can operate it effectively.

One of the key characteristics of the DI200 is its cost-effective operation. It provides users with the ability to manage budgets effectively by tracking postage and other associated costs. The machine is designed to work seamlessly with Pitney Bowes mailing software, allowing users to optimize their postage rates and take advantage of discounts, thus enhancing overall savings.

Additionally, the DI200 is equipped with robust security features designed to protect sensitive information. It incorporates secure data handling protocols, ensuring that confidential documents remain protected throughout the mailing process.

Overall, the Pitney Bowes DI200 is an exceptional mailing solution that combines speed, versatility, and advanced technology. Its user-friendly design, coupled with cost-saving features, makes it an ideal choice for businesses looking to streamline their mail operations and enhance overall efficiency. By investing in the DI200, organizations can expect improved productivity and a more effective approach to their mailing needs.
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