Pitney Bowes Troubleshooting the DI 200: Essential Tips and Solutions

Page 37

 

 

Reference

 

 

 

 

Message

Meaning and Action

 

 

 

INSERT

The machine has detected a double feed from the

DOUBLE FEED

insert feeder. Lift cover D and remove material. Reload

 

inserts and start run.

 

 

 

LIFT COVER D

This state could be produced by any kind of material

REMOVE ALL

crash in or near the insertion area, or a previous jam

 

not being cleared correctly. It can also be caused by

 

dust covering a sensor. Open front cover D and re-

 

move any material in the machine. Also blow out any

 

dust that may have accumulated in the area. Close

 

cover D and start run.

 

 

 

LIFT COVER D

This could be due to a previous envelope jam not being

REMOVE ENV

cleared correctly in the insertion area. Open front

 

D, remove envelope and start run. If no envelope

 

is visible in the machine, remove all material visible in

 

the feeder then reload and start run.

 

 

 

OPEN COVER E

This could be due to a previous jam not being cleared

REMOVE ALL

correctly. Open rear cover E and remove any material

 

in the machine. Close rear cover E and start run.

 

 

 

POWER ON/OFF

Turn off power to the machine, wait for a minute and

 

then turn the power back on.

 

 

 

RELOAD

Feeder B may be out of envelopes, or an envelope

ENVELOPES

feed failed or was slow. Check that there are envelopes

 

loaded. If not, reload and start run. If there are

 

envelopes, check that the side guides on feeder B are

 

not too tight and that you have not overloaded the

 

envelopes. Reload feeder B and start run.

 

 

 

RELOAD

Insert feeder C is empty. Reload inserts and start

INSERTS

run.

OfficeRight™ DI200 Operator’s Guide

35

Image 37
Contents Operating Guide Statement of FCC Compliance Canada Contents Important Safety Information SafetyIntroduction Machine ConfigurationsAbout Your Machine Insert Cover E Release Button Blue Button Marked E Machine Controls, Indicators and FeaturesInsert Feeder Not on All Models Operating Guide SlotLifting Handles One Each Side Moistener TankSecond Sheet Feeder A2 Optional Standard Sheet Feeder A1Display ControlsMenu/Enter Yes and no buttonsAbout the Sleep Mode Selection Buttons and Indicator LightsTrial Piece StartLoading Connecting Power and Turning OnFilling the Moistener Important Always Loading the Sheet Feeders Feeders A1 and A2Loading the Envelope Feeder Feeder B Loading the Insert Feeder Feeder C Running Jobs RunningModels with an Optional Second Sheet Feeder A2 One Folded Sheet into an Envelope JobStep Action Tips More Details… One Folded Sheet, No Envelope Fold OnlyInto an Envelope One Folded Sheet + One InsertOne Folded Sheet + One Insert into an Envelope Step Action Tips For More Details… One Insert into an EnvelopeSeal or No Seal Two Folded Sheets into an EnvelopeEnvelope Two Collated, Folded Sheets into anTwo Folded Sheets, No Envelope Fold Only Two Collated, Folded Sheets No Envelope Fold Only Two Folded Sheets and an Insert Two Folded Sheets and an Insert into an Envelope Insert into an Envelope Two Collated, Folded Sheets and anTwo Collated, Folded Sheets and an Insert into an Envelope Manual Feeder M Manual FeedMenu Reset CounterMove the Address in the Window Change Paper SizeWhen turned off… When turned on…Sheet Double Detect On/Off Safe Seal On/Off Insert Double Detect On/OffReference Reference Error MessagesLift Cover D Insert Remove Sheet Poor folding General TroubleshootingMachine stops for doubles that aren’t there Machine feeds doubles without stopping…from sheet feeders/manual feeder Clearing Material Jams…from area beneath cover D …from area beneath cover E Getting HelpOnline Support Phone SupportOrdering Online USA Only Ordering SuppliesOrdering by Phone Requesting a PB Supply Catalog USA OnlySheet Feeders A1 and/or A2 Material SpecificationsMachine Specifications Index Index Index Index SV40189-OGREVB
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DI200 specifications

The Pitney Bowes DI200 is an advanced, high-performance mailing solution designed for businesses that require efficient and reliable mail processing. This innovative machine stands out with its blend of speed, versatility, and user-friendly features, making it a popular choice among organizations looking to optimize their mail operations.

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