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Reference
…from area beneath cover E
If the display indicates a jam beneath cover E, press the blue button marked E to release the cover. Push the cover backwards to gain full access.
Then carefully remove any stalled material from the machine.
Getting Help
Button E |
Should you experience a problem with your OfficeRight™DI200, please refer to the troubleshooting information starting on page 37. In many cases, it should help you resolve the problem.
There may be times when you need additional help to solve a problem, or you may want more information about how to handle a particular Office- Right Mailer™ application.
Online Support
We encourage you to visit http://www.pitneybowes.com/support
The site offers helpful answers to frequently asked questions.
Phone Support ☎
Technical help is readily available from our customer support line.
Before You Call...
Please have the following information at hand—
❒Product name: OfficeRight™ DI200
❒Serial number: This is located on the machine’s back cover.
❒Nature of the problem: What happens and when does it happen? Did the machine display an error message? What was it?
❒The steps you've already taken to solve the problem and the results.
Then call:
In the USA
In Canada
1.800.522.0020
1.800.672.6937
OfficeRight™ DI200 Operator’s Guide | 39 |