Pitney Bowes DI200 manual Getting Help, …from area beneath cover E, Online Support, Phone Support

Page 41

Reference

…from area beneath cover E

If the display indicates a jam beneath cover E, press the blue button marked E to release the cover. Push the cover backwards to gain full access.

Then carefully remove any stalled material from the machine.

Getting Help

Button E

Should you experience a problem with your OfficeRight™DI200, please refer to the troubleshooting information starting on page 37. In many cases, it should help you resolve the problem.

There may be times when you need additional help to solve a problem, or you may want more information about how to handle a particular Office- Right Mailer™ application.

Online Support ￿￿

We encourage you to visit http://www.pitneybowes.com/support

The site offers helpful answers to frequently asked questions.

Phone Support

Technical help is readily available from our customer support line.

Before You Call...

Please have the following information at hand—

Product name: OfficeRight™ DI200

Serial number: This is located on the machine’s back cover.

Nature of the problem: What happens and when does it happen? Did the machine display an error message? What was it?

The steps you've already taken to solve the problem and the results.

Then call:

In the USA

In Canada

1.800.522.0020

1.800.672.6937

OfficeRight™ DI200 Operator’s Guide

39

Image 41
Contents Operating Guide Statement of FCC Compliance Canada Contents Important Safety Information SafetyAbout Your Machine Machine ConfigurationsIntroduction Insert Cover E Release Button Blue Button Marked E Machine Controls, Indicators and FeaturesInsert Feeder Not on All Models Operating Guide SlotLifting Handles One Each Side Moistener TankSecond Sheet Feeder A2 Optional Standard Sheet Feeder A1Display ControlsMenu/Enter Yes and no buttonsAbout the Sleep Mode Selection Buttons and Indicator LightsTrial Piece StartLoading Connecting Power and Turning OnFilling the Moistener Important Always Loading the Sheet Feeders Feeders A1 and A2Loading the Envelope Feeder Feeder B Loading the Insert Feeder Feeder C Running Jobs RunningModels with an Optional Second Sheet Feeder A2 One Folded Sheet into an Envelope JobStep Action Tips More Details… One Folded Sheet, No Envelope Fold OnlyInto an Envelope One Folded Sheet + One InsertOne Folded Sheet + One Insert into an Envelope Step Action Tips For More Details… One Insert into an EnvelopeSeal or No Seal Two Folded Sheets into an EnvelopeEnvelope Two Collated, Folded Sheets into anTwo Folded Sheets, No Envelope Fold Only Two Collated, Folded Sheets No Envelope Fold Only Two Folded Sheets and an Insert Two Folded Sheets and an Insert into an Envelope Insert into an Envelope Two Collated, Folded Sheets and anTwo Collated, Folded Sheets and an Insert into an Envelope Manual Feeder M Manual FeedMenu Reset CounterMove the Address in the Window Change Paper SizeSheet Double Detect On/Off When turned on…When turned off… Safe Seal On/Off Insert Double Detect On/OffReference Reference Error MessagesLift Cover D Insert Remove Sheet Poor folding General TroubleshootingMachine stops for doubles that aren’t there Machine feeds doubles without stopping…from area beneath cover D Clearing Material Jams…from sheet feeders/manual feeder …from area beneath cover E Getting HelpOnline Support Phone SupportOrdering Online USA Only Ordering SuppliesOrdering by Phone Requesting a PB Supply Catalog USA OnlySheet Feeders A1 and/or A2 Material SpecificationsMachine Specifications Index Index Index Index SV40189-OGREVB
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DI200 specifications

The Pitney Bowes DI200 is an advanced, high-performance mailing solution designed for businesses that require efficient and reliable mail processing. This innovative machine stands out with its blend of speed, versatility, and user-friendly features, making it a popular choice among organizations looking to optimize their mail operations.

One of the most notable features of the DI200 is its exceptional processing speed. Capable of handling up to 200 letters per minute, it enables users to process large volumes of mail effortlessly. This efficiency is particularly beneficial for businesses with high mail output, such as financial institutions, marketers, and governmental agencies.

The DI200's versatility is highlighted by its ability to handle various mail sizes and types, from small postcards to large envelopes and packages. This flexibility allows users to tailor their mailing solutions to suit a wide range of mailing requirements, reducing the need for multiple machines.

Incorporating state-of-the-art technology, the DI200 leverages advanced imaging systems and data management tools for high-quality mail preparation. The machine can automatically sort and categorize mail, significantly reducing the time spent on manual input. Its intuitive interface guides users through the setup process, ensuring even those with minimal experience can operate it effectively.

One of the key characteristics of the DI200 is its cost-effective operation. It provides users with the ability to manage budgets effectively by tracking postage and other associated costs. The machine is designed to work seamlessly with Pitney Bowes mailing software, allowing users to optimize their postage rates and take advantage of discounts, thus enhancing overall savings.

Additionally, the DI200 is equipped with robust security features designed to protect sensitive information. It incorporates secure data handling protocols, ensuring that confidential documents remain protected throughout the mailing process.

Overall, the Pitney Bowes DI200 is an exceptional mailing solution that combines speed, versatility, and advanced technology. Its user-friendly design, coupled with cost-saving features, makes it an ideal choice for businesses looking to streamline their mail operations and enhance overall efficiency. By investing in the DI200, organizations can expect improved productivity and a more effective approach to their mailing needs.