Intermec 6642 manual Problems on Start-up

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Troubleshooting

SECTION 6

Problems on Start–up

Why doesn't the power switch function?

"Confirm that the power cord is connected properly.

"Connect another electrical device to the power outlet in order to confirm that power is live from the outlet.

"Check that the batteries are not fully discharged; con￿ nect the pen computer to an electrical outlet.

Why doesn't Windows start?

"Check to see if the external floppy disk drive/port ex￿ pander contains a non-system disk. Remove the floppy disk from the drive and press any key.

"If booting from an external floppy disk drive, check to make sure the floppy disk is fully inserted into the drive.

"Check to make sure the floppy is setup as the first boot device in the setup menu.

"Confirm that the system files have not been deleted from the hard disk.

"Depending on the state that the pen computer is in, the power button might not function. In that case, use the RESET switch on the bottom of the pen computer to turn off the power.

Why do I get a non-system disk or disk error message?

"There may be a non-bootable disk in the external floppy disk drive/port expander (either a defective disk or one without an operating system). Remove the disk.

"If the message appears when you try to boot from the hard drive, insert a bootable disk into the external floppy disk drive/port expander and check the status of your hard disk drive.

"Check whether the items Diskette A: or Hard Disk

Type: are set up correctly in the Main section of the setup utility.

6-2PEN*KEYR 6642 Pen Computer User’s Guide

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Contents Pen Computer Acknowledgments FCC Computer Compliance Telephone Installation Warning Notices Only with the same or equivalent type Contents Software Included with the 6642 Pen Computer Before connecting peripherals Figures Introduction About this Manual SectionPEN*KEYR 6642 Pen Computer OverviewOverview Front View Power Button Power LED Battery LEDSpeaker Pen Removal Pen StylusSide Views Infrared Communications Port Rear ViewBottom View Reset Switch Internal Battery Pack Charging Using the Pen Computer for the First Time Connecting the AC Adapter Startup System StartupSelecting an Item pointing Pen Stylus InputMoving Items/Resizing Windows Inputting TextPen Operation Connect Devices Using the External Floppy Drive/Port Expander Removing External Floppy Disk Drive/Port Expander Inserting and Removing Floppy Disks Handling Floppy DisksFormatting a Floppy Disk General Information WindowsSoftware Included with Pen Computer Windows 98 Help Help With Operating ProceduresKeyword ContentsHelp Regarding Items on Screen PEN*KEY Utility Tool 6PEN*KEYR 6642 Pen Computer User’s Guide Section Suspend SetupKeypad Assign Pen Calibration Pen Calibration Exiting the PEN*KEY Tool Checking the Version of the PEN*KEY ToolCIC Handwriting Recognition On Screen Keyboard Right Mouse Button SettingBattery Charge Battery UseCharging Internal Battery Pack Attaching the Expansion Battery Pack Attaching the Expansion Battery Drop the Battery into Tabs, Slide it to the Right Confirming the Remaining Battery Pack Capacity Remaining Battery Pack Capacity DisplaySection Low Battery Warning Charging and Operating Times Pen computer is usingBattery Disposal Before connecting peripherals Connecting Peripheral EquipmentPeripheral Equipment Connectors Floppy Drive/Port ExpanderAudio I/O Keyboard/Mouse USB ConnectionSvga Port Switching the DisplayInstalling a Printer Driver PrinterRS-232C Settings for Infrared Communication IrDA CommunicationsPreparing the 6642 and the Target Device Logical Port Disabling IR CommunicationCommunication with a PC PC Card Slot Removing a PC Card Modem Connecting the Modem Setting Communications InformationSetting Communications Software Troubleshooting Problems on Start-up Problems with Display Problems with Floppy Disk Problems with Hard DiskProblems with Peripherals Problems with Touch Panel6PEN*KEYR 6642 Pen Computer User’s Guide Problems with Communications Other Problems Customer Response Center Factory ServiceWeb Site Bulletin Board Service