Intermec 6642 manual Problems with Touch Panel, Problems with Peripherals

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SECTION 6

Troubleshooting

Problems with Touch Panel

Why is the touch panel not functioning correctly?

"Confirm that the touch panel is correctly calibrated with the pen software. Run the calibration application from the program menu.

"Check to make sure the touch panel on the 6642 is clean and free of dirt. Check the pen stylus for dirt or foreign matter.

Problems with Peripherals

Why don't expansion or peripheral devices function?

"Confirm that they are correctly connected to your pen computer or the external floppy disk drive/port ex pander.

"Confirm that the external floppy disk drive/port expander is connected correctly to the computer if peripheral devices are connected to the external floppy disk drive/port expander.

"Confirm that drivers necessary for operating ports on the devices are installed.

"There may not be a free IRQ (interrupt). Free up an IRQ from a built-in device.

Why can't I print?

"Make sure the printer is turned on and on-line.

"Check to see if the external floppy disk drive/port expander and the printer are connected correctly.

"Check to see if the printer has enough paper.

"Check to see if the printer driver is installed.

"Make sure the LPT port setting in the setup utility is set correctly.

"From the Start menu in Windows, select Settings - Printers to confirm your printer is installed. If not, tap Add Printer to install your printer.

PEN*KEYR 6642 Pen Computer User’s Guide 6-5

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Contents Pen Computer Acknowledgments FCC Computer Compliance Telephone Installation Warning Notices Only with the same or equivalent type Contents Software Included with the 6642 Pen Computer Before connecting peripherals Figures Section Introduction About this ManualOverview PEN*KEYR 6642 Pen ComputerOverview Front View Power Button Power LED Battery LEDSpeaker Pen Stylus Pen RemovalSide Views Rear View Infrared Communications PortBottom View Reset Switch Internal Battery Pack Charging Using the Pen Computer for the First Time Connecting the AC Adapter System Startup StartupPen Stylus Input Selecting an Item pointingMoving Items/Resizing Windows Inputting TextPen Operation Connect Devices Using the External Floppy Drive/Port Expander Removing External Floppy Disk Drive/Port Expander Handling Floppy Disks Inserting and Removing Floppy DisksFormatting a Floppy Disk General Information WindowsSoftware Included with Pen Computer Help With Operating Procedures Windows 98 HelpContents KeywordHelp Regarding Items on Screen PEN*KEY Utility Tool 6PEN*KEYR 6642 Pen Computer User’s Guide Section Setup SuspendKeypad Assign Pen Calibration Pen Calibration Checking the Version of the PEN*KEY Tool Exiting the PEN*KEY ToolCIC Handwriting Recognition Right Mouse Button Setting On Screen KeyboardBattery Use Battery ChargeCharging Internal Battery Pack Attaching the Expansion Battery Pack Attaching the Expansion Battery Drop the Battery into Tabs, Slide it to the Right Remaining Battery Pack Capacity Display Confirming the Remaining Battery Pack CapacitySection Low Battery Warning Pen computer is using Charging and Operating TimesBattery Disposal Connecting Peripheral Equipment Before connecting peripheralsPeripheral Equipment Connectors Floppy Drive/Port ExpanderAudio I/O USB Connection Keyboard/MouseSwitching the Display Svga PortInstalling a Printer Driver PrinterRS-232C Settings for Infrared Communication IrDA CommunicationsPreparing the 6642 and the Target Device Logical Port Disabling IR CommunicationCommunication with a PC PC Card Slot Removing a PC Card Modem Connecting the Modem Setting Communications InformationSetting Communications Software Troubleshooting Problems on Start-up Problems with Display Problems with Hard Disk Problems with Floppy DiskProblems with Touch Panel Problems with Peripherals6PEN*KEYR 6642 Pen Computer User’s Guide Problems with Communications Other Problems Factory Service Customer Response CenterWeb Site Bulletin Board Service