Intermec 6642 manual Other Problems

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Troubleshooting

SECTION 6

Other Problems

Why is the date or time incorrect?

"Correct the date and time using the Date/Time icon in the Windows Control Panel or the Main menu of the setup utility.

"Connect the AC adapter for at least eight hours in or￿ der to charge the backup battery.

"Use the Setup utility to set the correct date and time.

"If the correct date and time are still not displayed, con￿ tact an Intermec service center and have the backup battery on the system board replaced.

Why is there no sound output?

"Check the speaker icon fromthe taskbar icon and check the Windows volume control.

Why can't I use a hardware device?

"Make sure the device is not disabled from Windows by check ing the Device Manager tab in System Properties. Check to see that the Disable in this hardware profile box is unchecked.

Why don't PC Cards work in MS-DOS mode?

"Confirm that there are no conflicts involving COM3, which is used by cards, and COM1, which is used by other devices. This is because COM1 is already used by other pen computer devices. Use the setup utility to change the COM port settings. When a PC card uses COM3, set the •COM Port" item to •Disabled."

Why don't PC Cards Function?

"Confirm that the PC Card is inserted right side up in the PC Card slot. Check that the card is inserted fully into the slot. If you are using a PC Card modem, check the modem cable connections.

6-8PEN*KEYR 6642 Pen Computer User’s Guide

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Contents Pen Computer Acknowledgments FCC Computer Compliance Telephone Installation Warning Notices Only with the same or equivalent type Contents Software Included with the 6642 Pen Computer Before connecting peripherals Figures Introduction About this Manual SectionPEN*KEYR 6642 Pen Computer OverviewOverview Front View Power Button Power LED Battery LEDSpeaker Pen Removal Pen StylusSide Views Infrared Communications Port Rear ViewBottom View Reset Switch Internal Battery Pack Charging Using the Pen Computer for the First Time Connecting the AC Adapter Startup System StartupInputting Text Pen Stylus InputSelecting an Item pointing Moving Items/Resizing WindowsPen Operation Connect Devices Using the External Floppy Drive/Port Expander Removing External Floppy Disk Drive/Port Expander Inserting and Removing Floppy Disks Handling Floppy DisksFormatting a Floppy Disk General Information WindowsSoftware Included with Pen Computer Windows 98 Help Help With Operating ProceduresKeyword ContentsHelp Regarding Items on Screen PEN*KEY Utility Tool 6PEN*KEYR 6642 Pen Computer User’s Guide Section Suspend SetupKeypad Assign Pen Calibration Pen Calibration Exiting the PEN*KEY Tool Checking the Version of the PEN*KEY ToolCIC Handwriting Recognition On Screen Keyboard Right Mouse Button SettingBattery Charge Battery UseCharging Internal Battery Pack Attaching the Expansion Battery Pack Attaching the Expansion Battery Drop the Battery into Tabs, Slide it to the Right Confirming the Remaining Battery Pack Capacity Remaining Battery Pack Capacity DisplaySection Low Battery Warning Charging and Operating Times Pen computer is usingBattery Disposal Before connecting peripherals Connecting Peripheral EquipmentPeripheral Equipment Connectors Floppy Drive/Port ExpanderAudio I/O Keyboard/Mouse USB ConnectionSvga Port Switching the DisplayInstalling a Printer Driver PrinterRS-232C Settings for Infrared Communication IrDA CommunicationsPreparing the 6642 and the Target Device Logical Port Disabling IR CommunicationCommunication with a PC PC Card Slot Removing a PC Card Modem Connecting the Modem Setting Communications InformationSetting Communications Software Troubleshooting Problems on Start-up Problems with Display Problems with Floppy Disk Problems with Hard DiskProblems with Peripherals Problems with Touch Panel6PEN*KEYR 6642 Pen Computer User’s Guide Problems with Communications Other Problems Customer Response Center Factory ServiceWeb Site Bulletin Board Service