Dell BMX01 owner manual Troubleshooting Fan Modules, Troubleshooting The iKVM Module

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NOTE: After installing a new power supply, allow several seconds for the system to recognize the power supply and determine whether it is working properly. The power supply DC power indicator turns green if the power supply is functioning properly.

3.If none of the power supplies show a fault LED and the blades do not power on, check the LCD display or CMC for status messages.

4.If the problem is not resolved, see Getting Help.

Troubleshooting Fan Modules

NOTE: The fan modules are hot swappable. Remove and replace only one fan module at a time in a system that is turned on. Operating the system without all six fan modules for extended periods of time can cause the system to overheat.

1.Locate the faulty fan. Each fan module has indicators that identify a faulty fan.

2.Remove the fan module.

3.Examine the blades for debris. If debris is present, carefully remove it.

4.Reseat the faulty fan.

5.If none of the fans show a fault LED and the blades do not power on, check the LCD display or CMC for status messages.

6.If the problem is not resolved, install a new fan.

7.If the new fan does not operate, see Getting Help.

Troubleshooting The iKVM Module

When using iDRAC video\console redirection, and you cannot see video through the iKVM when you switch to a blade running Linux, a typical cause is that a monitor or KVM appliance with a lower resolution has recently been added.

For example, a blade running X Windows under Linux is inserted and powered on. A user connects to the blade in OS GUI mode using the iDRAC and a video resolution is detected and hard-set for that session. A monitor or KVM appliance is attached to the front or rear iKVM interface on the M1000e enclosure. The monitor or the KVM appliance is configured with a resolution LOWER than the currently configured resolution in the X-Window session on the Linux blade. When you select the Linux blade using the front or rear port on the iKVM, the iDRAC circuit adopts the lower resolution of the external connected devices. The video on the lower resolution monitor or the KVM appliance is not displayed until X Windows is restarted (iDRAC video should still be viewable.)

1.From the iDRAC session, exit and re-enter GUI mode. The lower resolution is communicated and utilized.

2.Set all monitors or KVM appliances connected to the M1000e enclosure to the same resolution or higher as configured on the Linux blades in GUI mode.

3.From the lower resolution monitor (no video displayed) press <CTRL><ALT><F3> to change to the non-GUI login screen.

4.Restart X Windows to detect and utilize the lower resolution.

Troubleshooting I/O Modules

NOTE: To eliminate the possibility of a hardware problem with the module or its attaching devices, first ensure that the module is properly initialized and configured.

1.Check that you have installed the module in an I/O slot that matches its fabric type.

2.Check that the pass-through module or switch ports are cabled correctly. A given mezzanine card in a full-height blade connects to two I/O ports on the two associated I/O modules.

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Contents Regulatory Model BMX01 Page Contents Configuring The I/O Modules Installing Enclosure Components Troubleshooting The Enclosure Technical SpecificationsGetting Help System Overview About Your SystemBlade Numbering Full Height Blades Blade Numbering Quarter Height Blades System Control-Panel FeaturesLCD Module LCD Display LCD Module FeaturesConfiguration Wizard Using The LCD Module MenusCenter button Back-Panel Features Back-Panel FeaturesBack-Panel Module Bay Numbering Power Supply IndicatorsIndicator Description Fan Module IndicatorsPower to the system Power supply fault Icon IndicatorSolid Green Avocent iKVM Analog Switch Module OptionalAvocent Analog iKVM Switch Module Features And Indicators CMC Module CMC Module FeaturesCMC Fail-Safe Mode Condition Description CMC removalCMC network cable Daisy-Chain CMC Network Connection Other Information You May Need System MessagesPage Initial Setup Sequence Initial CMC Network ConfigurationBefore You Begin Configuring The CMC Using a Management Station And CLI Configuring The CMC Using The LCD Configuration WizardLogging In To The CMC Using The Web-Based Interface Https//CMC IP addressHttps//CMC IP addressport number Configuring iDRAC Networking Using The Web-Based Interface Click Setup → DeployAdding And Managing CMC Users Setting The First Boot Device For Servers Configuring And Managing PowerInstalling Or Updating The CMC Firmware Updating The CMC Firmware Using The Web-Based Interface Updating The CMC Firmware Using RacadmDownloading The CMC Firmware Tiering The Avocent iKVM Switch From a Digital KVM Switch Configuring The Optional iKVM Switch ModuleTiering The Avocent iKVM Switch From An Analog KVM Switch Updating The iKVM FirmwareClick Setup → Devices → Device Modify Configuring The Analog SwitchViewing And Selecting Servers FlexAddress Plus FlexAddressNetwork Information General I/O Module Configuration GuidelinesConnectivity Fabric aFabric C Fabric BMezzanine Cards PowerEdge M610x OnlyFull-Height Blades Half-Height BladesSupported I/O Module Configurations Quarter-Height Blades Module Port Mapping-Full-Height BladesStandard LOM Dual-Port Mapping Dual-Port Mezzanine CardsBlade Module Mezzanine Card C Port Mezzanine Card B Blade Module Mezz1FabC Port Mezz2FabB Blade ModuleMezz3FabC Port Mezz4FabB Blade Module Quad-Port Mezzanine Cards Module Port MappingHalf-Height Blades MezzFABCBlade n+8Port4 Example of I/O Module Port Assignments Half-Height Blade Integrated LOM1 Port n Integrated LOM2 Blade nBlade n Module Module Port Mapping-Quarter-Height BladesDual-Port Mezzanine Cards Sleeve Module Sleeve Module Quad-Port Mezzanine Cards Mellanox M4001F/M4001Q Infiniband Switch I/O Module Modules-SwitchesMellanox M4001F/M4001Q Infiniband Switch Module Dell PowerConnect KR 8024-k SwitchDell PowerConnect KR 8024-k Switch Dell PowerConnect M8428-k 10 Gb Converged Network SwitchDell PowerConnect M8428-k 10 Gb Converged Network Switch Mellanox M2401G DDR Infiniband Switch I/O ModuleMellanox M2401G DDR Infiniband Switch Module Mellanox M3601Q QDR Infiniband Switch I/O ModuleMellanox M3601Q QDR Infiniband Switch I/O Module Cisco Catalyst Ethernet Switch I/O ModulesCisco Catalyst Ethernet Switch Module Features Dell PowerConnect M6348 1 Gb Ethernet Switch I/O ModulePowerConnect M6348 1 Gb Ethernet Switch I/O Module Features Dell PowerConnect M6220 Ethernet Switch I/O ModulePowerConnect M6220 Ethernet Switch I/O Module Dell PowerConnect M8024 10 Gb Ethernet Switch I/O ModuleDell 8/4 Gbps FC SAN Module PowerConnect M8024 10 Gb Ethernet Switch I/O ModuleDell 4 Gbps Fibre Channel Pass-Through Module Modules-Pass-ThroughInstalled Status/Identification IndicatorDell 10 GbE KR Pass-Through I/O Module Dell 10 GbE KR Pass-Through I/O Module10/100/1000 Mb Ethernet Pass-Through I/O Module Dell 10 Gb Ethernet Pass-Through Module100/1000 Mb Ethernet Pass-Through I/O Module Brocade M4424 SAN I/O ModuleBrocade M4424 SAN I/O Module Brocade M5424 FC8 I/O Module Brocade M5424 FC8 I/O Module Module power indicator Page Removing And Installing a Blade Recommended ToolsRemoving a Blade Blade handle Removing And Installing a Sleeve Installing a BladeRemoving The Sleeve Installing The Sleeve Power Supply ModulesRemoving a Power Supply Module Power Supply BlanksPower Cable Retention Clip Fan Modules Installing a Power Supply ModuleRemoving a Fan Module Installing a Fan ModuleRemoving a CMC Module Installing a CMC ModuleSelect the Reset CMC warm boot button Click the Power Management tabInstalling An iKVM Module IKVM ModuleRemoving An iKVM Module Removing An I/O Module ModulesInstalling An I/O Module Enclosure BezelRemoving The Enclosure Bezel Installing The Enclosure Bezel Removing The Front Module Cage Assembly And MidplaneEnclosure Midplane Front module cage assembly Enclosure Torx T20 screws Removing and Installing the Midplane Installing The Midplane And Front Module Cage AssemblyRemoving The Control Panel Enclosure Control Panel AssemblyRemoving The LCD Module Installing The Control PanelRemoving and Installing the LCD Module Installing The LCD ModulePage Troubleshooting Enclosure Components Troubleshooting The EnclosureTroubleshooting Power Supply Modules Troubleshooting a Wet EnclosureTroubleshooting Fan Modules Troubleshooting The iKVM ModuleTroubleshooting I/O Modules Page Power Supply Module Enclosure SpecificationsOptional Avocent iKVM Module Chassis Management Controller ModulePowerConnect M6220 Ethernet Switch Module Module SpecificationsBrocade FC8 Fibre Channel Switch Module Brocade FC4 Fibre Channel Switch ModuleMellanox Infiniband Switch Module Mellanox M4001F/M4001Q Infiniband Switch I/O ModuleGb Ethernet Pass-Through Module Fibre Channel Pass-Through ModuleDell PowerConnect M8024 10 Gb Ethernet switch I/O module Visit support.dell.com Contacting Dell
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