Datamax M-4206 manual Troubleshooting Tips, Problem Situation

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6.0 Introduction

Occasionally, situations arise that require troubleshooting. Possible problem situations and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips helpful. After the correction action is taken press the FEED button to clear the alarm. Contact a qualified service technician for problems that persist or are not covered in this section.

6.1 Troubleshooting Tips

The following table lists the symptoms of the topics covered in the troubleshooting section.

Problem Situation

Unacceptable print quality

The printer does not print or prints several labels at once

The ribbon does not advance

Skips every other label

Unable to print in rotation 4

Prints light on the right side of the label

Printer fails to turn on

Label advances 1-2 inches before a fault indication

Label advances 16 inches before a fault indication

STOP light flashing

Tracking Problems

Ribbon Smudging with narrow media during label back-feed

M-4206

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Contents Operator’s Manual Copyright Information Agency Compliance and Approvals Important Safety Instructions Printer Overview Troubleshooting Introduction About this Printer Standard FeaturesThermal Transfer Optional Features4206 Removing the Packaging Before Using the PrinterAdditional Requirements Inspecting the PrinterPower Connection Connecting the PrinterUSB Connection Interface ConnectionLoading Media 4206 4206 Sensor Eye Mark Position Media Sensor AdjustmentLoading Ribbon 4206 Ribbon Routing Coated Side In & Coated Side Out Lights Normal ModeButtons Normal Mode Button FunctionsExpress Setup Mode Button Functions To change Printer Setup Printer Setup Mode Button FunctionsMenu Item Values Numbers Items Printer Setup Menu ListMedia Type Sensor Type Menu Items and ValuesControl Codes Form Length Align Length Stop Location Step by Step Modification of the Printer Setup New 19200 Baud Rate Label Alignment = YES Label AlignmentLabel Alignment = no Label Alignment = AutoProblem Possible Cause Solution Label Alignment TroubleshootingIncorrect. Pressing Not correct. The default To perform Calibration Calibration Mode Button FunctionsAuto Media Sensor Calibration Manual Media Sensor Calibration Internal Labels Database Configuration and Dot Check LabelsGood Dot Check Label To print the Test Label Test LabelTo print the Hex Dump Label Hex Dump LabelArea Method Interval Cleaning the Printhead Media Width Adjustment Printhead Burn Line Adjustment Printhead Pressure Adjustment Removal Printhead ReplacementResetting to the Factory Defaults Darkness AdjustmentDownloading Firmware and Fonts Problem Situation Troubleshooting TipsUnacceptable print quality Skips every other label Label advances 16 inches before a fault indication Printing MechanicalEmbedded Bar Codes Media/RibbonCommunications FontsSide View Top View Approved Media4206 Ascii Control Code Chart XON Font Valid Ascii Characters decimal Use with Record Embedded Fonts and BarcodesAlphanumeric, upper and lower Font 6 62-character alphanumeric, uppercase 4206 Bar Code Type Length Check Valid Ascii Characters Sum BarcodesFIM Barcode a Code 3 Barcode I Codabar Barcode T Telepen Barcode v FIM Bar Code W1c DataMatrix Thermal Printhead PrinterWarranty Service Procedures General Warranty ProvisionsLimitation of Liability Glossary 4206 4206 4206