Chapter 5 TroubleShooting
1 Error Messages
When there is a problem with the printer:
-A buzzer sounds.
-The error indicator lights up.
-An error message is displayed on the LCD screen. Error descriptions and corrective actions are shown below.
1 Error descriptions and indications
| Description | Indication | LED | Buzzer |
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Battery dead (for clock and backup RAM) | Battery | Lights | Sounds long | |
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Head temperature low | ColdHead | Lights | Sounds long | |
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PCB temperature low | Cold PCB | Lights | Sounds long | |
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Head resistance value abnormal (error contents and |
| Lights | Sounds long | |
head information repeatedly displayed) | Head Err |
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Rank: | Rank of head resistance value |
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Average: | Average of resistance values (A/D | Rank *** |
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| reading value in decimal system) | Ave.*** |
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Maximum: | Max. resistance value |
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Minimum: | Min. resistance value | Max.*** |
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| Min.*** |
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Communication error (receive buffer ov errun) | OverFlow | Lights | Sounds long | |
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Communication error (parity, framing) | S/I Err | Lights | Sounds long | |
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Communication error (transmit buffer overflow) | HostBusy | Blinks | Sounds short 3 times | |
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| T.D.Full |
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Pause key pressed | Pause | − − | − − | |
Pause command reception (remote control) | Pause | − − | − − | |
Head overheat |
| OverHeat | Blinks | Sounds short 3 times |
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| Cooling |
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Stop key pressed | Stop | − − | Sounds short 3 times | |
Stop command reception (remote control) | Cancel | − − | − − | |
Mechanism head open | HeadOpen | Lights | Sounds short 3 times | |
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Paper end (paper out) | PaperEnd | Lights | Sounds short 3 times | |
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Paper out (paper position cannot be detected) (error | PaperErr | Lights | Sounds short 3 times | |
contents and sensor information repeatedly |
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displayed) |
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M command: Sets length for detection miss | M CMMD |
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| checking with system command M |
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Maximum: | Max. value of sensor reading voltage | Max*.**V |
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Minimum: | Min. value of sensor reading voltage | Min*.**V |
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Ribbon end |
| RibonOut | Lights | Sounds short 3 times |
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PCB overheat |
| OverHeat | Lights | Sounds short 3 times |
(PCB or sensor abnormal) |
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Fan stop |
| Fan stop | Blinks | Sounds short 3 times |
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Option board abnormal | OP Err | Lights | Sounds short 3 times | |
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Cut Err | Lights | Sounds short 3 times | ||
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ROM checksum error | ROM Err | Lights | Sounds long | |
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RAM check error | RAM Err | Lights | Sounds long | |
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