Citizen CLP-7001, CLP-7401, CLP-7002 user manual Paper Feed Troubleshooting

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Chapter 5 TroubleShooting

3 Paper Feed Troubleshooting

Problem

 

Cause and remedy

 

 

 

 

Paper doesn't

Wrong paper path.

→ Use correct path. (See Chapter 3)

feed.

Mechanism head is open.

→ Close the mechanism head.

 

Paper skew.

Edge of paper is not in

→ Slightly push the paper guide to the

 

 

contact with the paper

edge of the paper.

 

 

guide.

(See Chapter 3)

 

Roll guide is not in

→ Slightly push the roll guide to the roll

 

 

contact with the roll

paper. (See Chapter 3)

 

 

paper.

 

 

• Head pressure is not

→ Adjust it with the offset adjustment

 

 

correct.

screw according to the width of the

 

 

 

paper. (See Chapter 4)

Paper doesn't

Setting mode is not

→ Check whether the setting mode is

align with the print

 

correct.

for paper gap or black line sensor

position.

 

 

and if it is not, change it.

 

 

 

(See Chapter 2)

 

• Paper gap (black line)

→ Adjust the voltage of the paper gap

 

 

sensor adjustment

or black line sensor from the voltage

 

 

failure.

setting in the system maintenance

 

 

 

mode.

 

 

 

(See Chapter 2)

 

 

 

→ If the contents of the transfer data

 

• Transfer data is abnormal.

are incorrect, set them properly

 

again.

 

 

 

 

 

 

 

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Contents Thermal Transfer Bar Code Printer USER’S ManualFCC Compliance Statement For American Users EMI Compliance Statement For Canadian Users Important Safety Instructions Page Safety Instructions Page General Precautions Precautions When Installing the Printer Contents Contents Main Features Model Description Chapter Confirmation of Carton Contents Front view Part Names and FunctionsPart Names and Functions Rear view Part Names and Functions Control panel Connection to Power Connection to a Computer Printer Operation Turning on the power Power On/OffTurning off the power Power On/OffPause key Pause Normal Operating ModeStop key Stop Feed key FeedPrinter Setup Mode Printer Setup Mode Self-Test Mode Self-Test Mode System Maintenance Mode System Maintenance Mode System Maintenance Mode Returning to Factory Setting PrinterOparetion Paper and Ribbon Kinds of Paper Specification of paper Media Handling When Using Front SensorsMedia Handling When Using Adjustable Sensor Paper Setting Paper Setting Kinds of Ribbon Ribbon Setting Ribbon Setting Printer Adjustments When using standard label, slick, craft or thermal paper Using Paper Other Than the RecommendedWhen using thick paper tag or other paper Using Narrow Paper Head Pressure Adjustments Set values to each ribbon width Using Narrow Ribbon Ribbon Tension AdjustmentsOperating procedure Adjustable Sensor For CLP-7001/7401Cleaning Chapter Error descriptions and indications Error MessagesError indications and corrective actions Error MessagesIndication Description Corrective actions Error Messages − − Problem Cause and remedy Power TroubleshootingPaper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Interface Troubleshooting TroubleShooting Appendixes Factory and dealer reseller options OptionsOptions User options InstallationMain Specifications Specifications· UPC-A · UPC-B SpecificationsCSA FCC Serial interface RS-232C Specifications InterfaceRS-232C loopback test RS-232C protocol Interface pin assignment Pin No Signal Input/Output DescriptionStrobe Specifications Example of Connection to a Computer Turning Tear ON/OFF Specifications Tear-Off FunctionTear-off when printing Tear-off when feeding Specifications Cut Position Adjustments