Citizen CLP-7001, CLP-7401, CLP-7002 user manual Interface Troubleshooting

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Chapter 5 TroubleShooting

6 Interface Troubleshooting

Problem

 

Cause and remedy

 

 

Printer doesn't

The following may be the probable causes:

print.

 

 

 

Print disordered.

• Interface cable is not

→ Check that the interface cable

Error message is

 

properly connected.

is connected properly.

 

 

→ Replace it.

displayed and

Interface cable is not the

printer doesn't

 

standard type.

 

print.

Communication

→ Set the system maintenance

 

 

 

parameter setting is not

mode from the control panel and

 

 

correct.

check/correct the communication

 

 

 

parameter value. (See Chapter 2)

 

 

 

 

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Contents USER’S Manual Thermal Transfer Bar Code PrinterFCC Compliance Statement For American Users EMI Compliance Statement For Canadian Users Important Safety Instructions Page Safety Instructions Page General Precautions Precautions When Installing the Printer Contents Contents Main Features Model Description Chapter Confirmation of Carton Contents Part Names and Functions Front viewPart Names and Functions Rear view Part Names and Functions Control panel Connection to Power Connection to a Computer Printer Operation Power On/Off Turning on the powerPower On/Off Turning off the powerFeed key Feed Normal Operating ModeStop key Stop Pause key PausePrinter Setup Mode Printer Setup Mode Self-Test Mode Self-Test Mode System Maintenance Mode System Maintenance Mode System Maintenance Mode Returning to Factory Setting PrinterOparetion Paper and Ribbon Kinds of Paper Media Handling When Using Front Sensors Specification of paperMedia Handling When Using Adjustable Sensor Paper Setting Paper Setting Kinds of Ribbon Ribbon Setting Ribbon Setting Printer Adjustments When using standard label, slick, craft or thermal paper Using Paper Other Than the RecommendedWhen using thick paper tag or other paper Using Narrow Paper Head Pressure Adjustments Using Narrow Ribbon Ribbon Tension Adjustments Set values to each ribbon widthAdjustable Sensor For CLP-7001/7401 Operating procedureCleaning Chapter Error Messages Error descriptions and indicationsError indications and corrective actions Error MessagesIndication Description Corrective actions Error Messages − − Power Troubleshooting Problem Cause and remedyPaper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Interface Troubleshooting TroubleShooting Appendixes Options Factory and dealer reseller optionsInstallation Options User optionsSpecifications Main SpecificationsSpecifications · UPC-A · UPC-BCSA FCC Specifications Interface Serial interface RS-232CRS-232C loopback test RS-232C protocol Pin No Signal Input/Output Description Interface pin assignmentStrobe Specifications Example of Connection to a Computer Specifications Tear-Off Function Turning Tear ON/OFFTear-off when printing Tear-off when feeding Specifications Cut Position Adjustments