Citizen CLP-7002, CLP-7401, CLP-7001 user manual Ribbon Feed Troubleshooting

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Chapter 5 TroubleShooting

4 Ribbon Feed Troubleshooting

Problem

 

Cause and remedy

 

 

 

 

Ribbon doesn't

Wrong ribbon path.

→ Use correct path. (See Chapter 3)

wind.

Ribbon winding direction

→ Set it properly. (See Chapter 3)

 

 

 

is reversed.

 

 

 

Ribbon holder and winder

→ Set it properly. (See Chapter 3)

 

 

tension is not correct.

 

 

 

• Ribbon and paper are not

Contact our service personnel.

 

 

proper.

 

 

Ribbon wrinkles.

Ribbon holder and winder

Set it properly.

 

 

tension is not correct.

 

 

 

Print density (heating

→ Correct the parameter of the Hnn

 

 

factor) is not correct.

 

command in the printing contents

 

 

 

 

definition mode.

 

• Angle of ribbon guide bar

 

(See Appendixes)

 

→ Contact our service personnel to

 

 

is not correct.

 

Head pressure doesn’t

 

adjust the ribbon guide bar.

 

If not, the ribbon may wrinkle.

 

 

match paper width.

 

 

 

 

Adjust head pressure with the

 

• Ribbon and paper are not

 

adjustment screw.

 

 

(See Chapter 4)

 

 

proper.

 

 

 

→ Contact our service personnel.

 

 

 

 

 

 

 

 

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Contents USER’S Manual Thermal Transfer Bar Code PrinterFCC Compliance Statement For American Users EMI Compliance Statement For Canadian Users Important Safety Instructions Page Safety Instructions Page General Precautions Precautions When Installing the Printer Contents Contents Main Features Model Description Chapter Confirmation of Carton Contents Part Names and Functions Front viewPart Names and Functions Rear view Part Names and Functions Control panel Connection to Power Connection to a Computer Printer Operation Power On/Off Turning on the powerPower On/Off Turning off the powerNormal Operating Mode Stop key StopFeed key Feed Pause key PausePrinter Setup Mode Printer Setup Mode Self-Test Mode Self-Test Mode System Maintenance Mode System Maintenance Mode System Maintenance Mode Returning to Factory Setting PrinterOparetion Paper and Ribbon Kinds of Paper Media Handling When Using Front Sensors Specification of paperMedia Handling When Using Adjustable Sensor Paper Setting Paper Setting Kinds of Ribbon Ribbon Setting Ribbon Setting Printer Adjustments When using thick paper tag or other paper Using Paper Other Than the RecommendedWhen using standard label, slick, craft or thermal paper Using Narrow Paper Head Pressure Adjustments Using Narrow Ribbon Ribbon Tension Adjustments Set values to each ribbon widthAdjustable Sensor For CLP-7001/7401 Operating procedureCleaning Chapter Error Messages Error descriptions and indicationsIndication Description Corrective actions Error MessagesError indications and corrective actions Error Messages − − Power Troubleshooting Problem Cause and remedyPaper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Interface Troubleshooting TroubleShooting Appendixes Options Factory and dealer reseller optionsInstallation Options User optionsSpecifications Main SpecificationsSpecifications · UPC-A · UPC-BCSA FCC Specifications Interface Serial interface RS-232CRS-232C loopback test RS-232C protocol Pin No Signal Input/Output Description Interface pin assignmentStrobe Specifications Example of Connection to a Computer Specifications Tear-Off Function Turning Tear ON/OFFTear-off when printing Tear-off when feeding Specifications Cut Position Adjustments