Monarch 9401, 9402 manual Troubleshooting

Page 33

 

 

8. Troubleshooting

 

 

 

Problem

 

Corrective Action

 

 

 

 

 

 

 

 

 

"Check Ribbon" message

 

Check to see if there is no ribbon or

appears.

 

the printer is at the end of the

 

 

ribbon. In either case, replace the

 

 

ribbon.

 

 

 

 

 

 

The ribbon is jammed. Check the

 

 

ribbon path and reload the ribbon, if

 

 

necessary.

 

 

 

"Out of Paper" message

 

Replace the supply roll, if it is empty.

appears.

 

 

 

 

Make sure the supplies are loaded

 

 

 

 

correctly.

 

 

 

No response from the

 

Turn the printer Off. Make sure the

computer keyboard.

 

keyboard cable is firmly seated in

 

 

the socket. Turn the printer On.

 

 

 

 

29

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Contents Equipment Manual Canadian D.O.C. Warning Table of Contents 9401/9402 Equipment Manual Introduction What action you should take Installing the Printer 9401/9402 Equipment Manual On the Keypad Using the KeysOn the Computer Keyboard − in one strip see Continuous Printing Loading SuppliesSupply Loading Diagram Continuous Printing Backing Paper Take-up Reel Wire Clip Feed Supply On-Demand Printing Tear backing paper here Backing Paper Take-up Reel Slide the supply guide to the top of the supply guide roller Loop the backing paper back through the platen unit as shown Printhead SupplyLever Guide 9401/9402 Equipment Manual Loading the Ribbon Remove the old ribbon by pulling the wire clips as shown Core Ribbon Take-up Reel Cleaning the Printhead and Platen Roller Lightly moisten a cotton swab with rubbing alcohol Replacing the Fuse 9401/9402 Equipment Manual Problem Corrective Action TroubleshootingProblem Corrective Action Troubleshooting 9401/9402 Equipment Manual Printer SpecificationsSupplies Page U.S.A Canada