Uniden 416 manual Recording System OGMs Auto Attendant, OGM 3 When there is No Answer

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RTC is confirmable at all the extension lines.

OGM - Out Going Message

1.All OGMs can be played in the Auto-Attendant Mode (Default Setting).

2.Attendant Mode

is used when all incoming calls need to be received by the person at station 200 without any system OGMs.

3.See page 27 “Attendant Selection” to set the Attendant Mode to receive all incoming calls at station

9

Recording System OGMs (Auto Attendant )

The next step in installation is to record seven outgoing messages (OGMs) which contain your personal or company’s greeting messages and information about the station numbers, exchange service messages. Default messages are already recorded in the unit. Record these again if you want to change the messages.

System OGMs are changed automatically in voice prompt, according to the extension line expanding or contracting.

System OGMs

OGM 1 (Greeting message and information about the station numbers) OGM 1 contains your personal or company’s greeting messages and information about the station numbers for the Business Hour Mode, when you are in the office or home.

Default OGM 1: “Please press the extension number between 200 and 215. Press nine to speak to the operator. Thank you.”

OGM 2 (When the Line is Busy)

OGM2 is used when the called station is busy.

Default OGM 2: “The line is busy. Please dial another extension or press nine to speak to the operator or press seven to leave a message.”

OGM 3 (When there is No Answer)

OGM3 is used when the called station is unable to answer the incoming call. Default OGM 3: “No answer. Please dial another extension or press

nine to speak to the operator or press seven to leave a message.”

OGM 4 (When Connecting to the Line)

OGM4 is used when the incoming call is connecting to the called station. Default OGM 4: “Please hold. Your call is being transferred. It may take a few seconds.”

OGM 5 (When the Wrong Number is pressed) OGM5 is used when wrong number is pressed.

Default OGM 5: “The number is not valid. Please try again.”

OGM 6 (When System is in the Off-Hour Mode)

OGM6 contains your personal or company’s greeting messages and information about the station numbers for the Off Hour Mode, when you are not in the office or home.

Default OGM 6: “This is not our normal business hour. If you want to leave a message. Please press the extension number or press nine. For an urgent call press 216. Thank you.”

OGM 7 (When Connecting to the Operator)

OGM8 is used when the incoming call is connecting to the operator. Default OGM 8: “Please hold. I will connect your call to the operator.”

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Contents USER’S Page Contents Versatile Exchanger Settings Uniden UPBX416 Communication Centre Precautions Important Safety InstructionsUniden’s UPBX416 is ideal for small or home office use FeaturesIntroduction USER’S Included in your UPBX416 PackageLines for no telephone call? InstallationSteps for Setting Up Connecting Power Connecting Telephone LinesConnecting Telephone Lines to Extensions Mode N What is the Central Office C.O.?O. Lines used for telephone calls. default setting System ProgrammingWhen disabled To Check Time and Week Recording System OGMs Auto Attendant OGM 3 When there is No AnswerOGM 7 When Connecting to the Operator System OGMsPress Recording System OGMs Out Going MessagesOperation S To select OGM numberChecking System OGMs Out Going Messages Setting Number of RingsPress 6 0 to enter the feature Operation S 6 0 0Music-On-Hold Password RegistrationManaging OWN Voice Mail BOX Recording Station OGMManaging ICMs from a Local Telephone PressChecking Station OGM Press 2 to play ICM Managing ICMs From a Remote Telephone Remote ControlOperation Press Telephone No. and #Call NotificationCall Paging When Leaving Your DeskReceiving messages No. # Outside Call Basic Telephony OperationsIntercom Call Method 1 Obtaining an idle line for your outgoing callLeaving a message by extension Call Pick-UpLeaving a message after a call pick-up Operation FlashOperation 6 Conference Call / 3-Way CallingExtension / C.O. Line Callback Call Screen Last Number RedialCall Hold Caller will be placed on MOHTo be called Call ForwardingCall Forwarding to Extension Number Call Forwarding OutsidePage System Memory Dial Input/Out Memory DialExtension Memory Dial Input/Out To Dial OUT Method 2 by using telephone Setting the Off-Hour modeMethod 1 by Mode Switch OGM 6 in the Off-HourOperation To SET Setting the Business-Hour mode Default settingUrgent Call To SET S 6 7 #Press 6 3 to enter the Attendant mode Auto-Attendant ModeAttendant Mode Operation S 6 3 # NAssigning Attendant Telephone Sub-Attendant ModeMulti-Attendant Mode Press to remove Replace the handset Class Of Service COS Code RestrictionOperation To Enter COS code To remove Station Class Of Service COS Code RestrictionPress # to set Replace the handset To Free station max. digit restriction Station Maximum Digit RestrictionPress 0
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