Panasonic DP-MB350 Problem Cause & Solution Cannot receive documents, Automatically, Answer light

	11. Help
Problem	Cause & Solution
I cannot receive documents.	L You may have subscribed to a voice mail service due to service packs
	offered by your telephone company. Fax reception may not be possible
	when voice mail is activated so we recommend you to:
	– contact your telephone company and request to deactivate voice mail
	service, or
	– subscribe to a Distinctive Ring service (page 56).
	L The telephone line cord is connected to the [EXT] jack on the unit. Connect
	to the [LINE] jack (page 17).
	L The PC fax setting (feature #442 on page 65) is activated and the received
	fax documents are automatically transferred to the computer. View the
	received documents using the computer (page 52).
	L The fax preview mode (feature #448 on page 52) is activated and the
	received fax documents are automatically stored in memory. View the
	received documents (page 48, 53).
	L Set the maximum fax speed to “14.4Kbps” (feature #418 on page 63).
I cannot receive documents	L The receiving mode is set to TEL mode. Set to FAX ONLY mode. Press
automatically.	{Fax Auto Answer} repeatedly to turn ON the {Fax Auto Answer} light.
	L The time taken to answer the call is too long. Decrease the number of rings
	before the unit answers a call (feature #210 on page 59).
	L Make sure that the Distinctive Ring of feature #430 is set properly (page 56).
	If you do not subscribe to the Distinctive Ring service offered by your local
	telephone company, this feature should be OFF.
The display shows	L The incoming call is not a fax. Set to TEL mode. Press {Fax Auto Answer}
“Connecting”, but faxes are	repeatedly to turn OFF the {Fax Auto Answer} light.
not received.
The printing quality of the	L If documents can be copied properly, the unit is working normally. The other
received documents is poor.	party may have sent a faint document or there may be something wrong
	with the other party’s machine. Ask them to send a clearer copy of the
	document or to check their fax machine.
	L If documents can not be copied properly, refer to “11.3.2 Printing problems”,
	page 86.
The other party complains	L The memory is full of received documents due to a lack of recording paper
that they cannot send a	or a recording paper jam. Load paper (page 14) or remove the jammed
document.	paper (page 94).
	L If the PC fax setting (feature #442 on page 65) is set to “Always”, check
	the connection between the computer and the unit.
	L If the fax preview mode (feature #448 on page 52) is set to “On”, view, print
	or save the documents, and then erase unnecessary documents (page 49,
	52, 53).
	L The unit is not in FAX ONLY mode. Press {Fax Auto Answer} repeatedly to
	turn ON the {Fax Auto Answer} light.
I cannot select the desired	L If you want to set FAX ONLY mode:
receiving mode.	– press {Fax Auto Answer} repeatedly to turn ON the {Fax Auto
	Answer} light.
	L If you want to set TEL mode:
	– press {Fax Auto Answer} repeatedly to turn OFF the {Fax Auto
	Answer} light.
	L The Distinctive Ring of feature #430 is activated (page 56).

For assistance, please contact an authorized Panasonic dealer. 89