| * Label size is not specified | * Check if label size is setup correctly. | |||
| properly. | ||||
| * Calibrate the sensor by Auto Gap or | ||||
| * Sensor sensitivity is not set | ||||
Skip labels when printing | Manual Gap options. | ||||
properly. | |||||
| * Clear the GAP/Black mark sensor by | ||||
| * The media sensor is covered | ||||
| with dust. | blower. | |||
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| * Calibrate the sensor sensitivity again. | |||
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| * Set the correct label size and gap size. | |||
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| * If using the software BarTender, please set | |||
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| the vertical offset in the driver. | |||
| * Media sensor sensitivity is not |
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| set properly. |
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The printing position of small | * Label size is incorrect. |
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label is incorrect | * The parameter Shift Y in the |
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LCD menu is incorrect. |
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| * The vertical offset setting in |
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| the driver is incorrect. |
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Missing printing on the left or | * Wrong label size setup. | * Set the correct label size. | |||
right side of label | |||||
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RTC time is incorrect when | * The battery has run down. | * Check if there is a battery on the main | |||
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reboot the printer | board. | ||||
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| * Ribbon installation is | * Please set the suitable density to have | |||
| incorrect. | ||||
| good print quality. | ||||
Wrinkle problem | * Media installation is incorrect. | ||||
* Make sure the label guide touch the edge | |||||
| * Print density is incorrect. | of the media guide. | |||
| * Media feeding is incorrect. | ||||
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Gray line on the blank label | * The print head is dirty. | * Clean the print head. | |||
* The platen roller is dirty. | * Clean the platen roller. | ||||
| * The printer is in Hex Dump | * Turn off and on the printer to skip the | |||
| mode. | ||||
Irregular printing | dump mode. | ||||
* The | |||||
| * | ||||
| incorrect. | ||||
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