Nortel Networks Cartridge manual Ncm

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Part No. N0033985 1.0

March 8, 2005

NCM

Release Notes and Cartridge Installation Guide for BCM3.7

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Contents NCM Trademarks Contents Web server migration Audit log inconsistencies N0033985 Preface Symbols used in this guideText conventions Acronyms How to get help In-country toll-free numbers Preface N0033985 Supported platforms New featuresPassword change wizard Call Detail Recording settingsKnown anomalies in NCM for BCM3.7 cartridge NCM3.6 CRs corrected on NCM for BCM3.7 cartridgeExecuting Trim Archive wizard on File Management folder Known anomalies in NCM3.6Chapter N0033985 Installing NCM for BCM3.7 in a Windows environment Chapter Installing NCM for BCM3.7Uninstalling NCM for BCM3.7 in a Windows environment Installing NCM for BCM3.7 in a Solaris environmentUninstalling NCM for BCM3.7 in a Solaris environment Installing NCM for BCM3.7 N0033985 Executing NCM wizards IntroductionInstall as a Service Installation notesClient Install Policy Device WizardNCM Keycode not found issue Running NCM as a Windows serviceArchiving files larger than 32 MBytes in size Inventory Reporting Connectivity broken issueIPSec Remote User Account support IPSec Branch Office Tunnel supportPptp tunnel wizard support Intermittent call routing error messages NCM does not support SRG Export when voicemail is not initializedNCM NetIQ IP address value Extra holiday foldersReboot after applying keycodes Config archive file namingNCM reports do not check user permissions Exporting policy to BCM failsTimeout errors when importing device configurations Known problems in previous versions of NCMIncorrect Call Pilot version in IVR report Progress bar IVR service startNCM potentially unreachable with dual NIC Archive label not migrated from Oracle databaseDrop-down list not available Wrong filename shown after using Browse functionNaming conventions do not match Unified Manager Log rotators after migrationStarting syslog with the web server Wrong filename shown in FTP SendIncreasing the limit of concurrent user sessions Truncated menusUsing the Netscape browser on Solaris Send to Tftp using a remote serverAudit log inconsistencies Telnet session history listOperation progress bar Log rotatorsImport data Viewing syslog messagesOperational notes General issues and recommendationsN0033985