Nortel Networks Cartridge manual Trademarks

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Copyright © Nortel Networks Limited 2005. All rights reserved.

All rights reserved.

The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks Inc.

The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of that license. The software license agreement is included in this document.

Trademarks

Nortel Networks, the Nortel Networks logo, the Globemark, Unified Networks, Business Communications Manager, and Network Configuration Manager are trademarks of Nortel Networks.

Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated. Informix and Cloudscape are trademarks of Informix Corporation

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation. Oracle is a trademark of Oracle Corporation.

Solaris is a trademark of Sun Microsystems, Inc.

Norton Antivirus is a trademark of Symantec Corporation. Ethernet is a trademark of Xerox Corporation.

The asterisk after a name denotes a trademarked item.

N0033985 1.0

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Contents NCM Trademarks Contents Web server migration Audit log inconsistencies N0033985 Symbols used in this guide PrefaceText conventions Acronyms How to get help In-country toll-free numbers Preface N0033985 New features Supported platformsKnown anomalies in NCM for BCM3.7 cartridge Call Detail Recording settingsPassword change wizard NCM3.6 CRs corrected on NCM for BCM3.7 cartridgeKnown anomalies in NCM3.6 Executing Trim Archive wizard on File Management folderChapter N0033985 Chapter Installing NCM for BCM3.7 Installing NCM for BCM3.7 in a Windows environmentInstalling NCM for BCM3.7 in a Solaris environment Uninstalling NCM for BCM3.7 in a Windows environmentUninstalling NCM for BCM3.7 in a Solaris environment Installing NCM for BCM3.7 N0033985 Introduction Executing NCM wizardsClient Install Installation notesInstall as a Service Policy Device WizardArchiving files larger than 32 MBytes in size Running NCM as a Windows serviceNCM Keycode not found issue Connectivity broken issue Inventory ReportingPptp tunnel wizard support IPSec Branch Office Tunnel supportIPSec Remote User Account support Intermittent call routing error messages NCM NetIQ IP address value Export when voicemail is not initializedNCM does not support SRG Extra holiday foldersNCM reports do not check user permissions Config archive file namingReboot after applying keycodes Exporting policy to BCM failsIncorrect Call Pilot version in IVR report Known problems in previous versions of NCMTimeout errors when importing device configurations NCM potentially unreachable with dual NIC IVR service startProgress bar Archive label not migrated from Oracle databaseNaming conventions do not match Unified Manager Wrong filename shown after using Browse functionDrop-down list not available Log rotators after migrationIncreasing the limit of concurrent user sessions Wrong filename shown in FTP SendStarting syslog with the web server Truncated menusAudit log inconsistencies Send to Tftp using a remote serverUsing the Netscape browser on Solaris Telnet session history listImport data Log rotatorsOperation progress bar Viewing syslog messagesGeneral issues and recommendations Operational notesN0033985