Nortel Networks Cartridge manual Installation notes, Install as a Service, Policy Device Wizard

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Install as a Service

You can specify the NCM server to run as a Service on Windows operating systems during the NCM installation process. The installer also can run as a daemon process on UNIX operating systems.

If you run install as a service more than once on the same machine, the first installation instance is the server (service) to which the client connects. To call a new server, you must run the stop_remove.exe (or .sh), and then install a new server (service).

Policy Device Wizard

The Business Communication Manager Policy Device Wizard is added to the Services > Policy Management > QoS > Devices path. It allows you to add or delete interface groups for Quality of Services management.

Installation notes

This section provides supplemental information about installing Network Configuration Manager 3.6 software. For complete information about installation requirements and installation tasks, see Installing Network Configuration Manager.

Client Install

In order to install the NCM client software on any of the Windows platforms, you must be a registered, authenticated user. If you do not have an account on the local PC where you are attempting to install the client, NCM goes through the installation process, but the NCM directory remains empty.

Web server migration

After migrating data from a previous version of NCM to NCM3.6, you must update the Server Setup > Web Server properties to point to the new NCM installation directory. If you do not, the older version of the NCM Client starts.

N0033985 1.0

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Contents NCM Trademarks Contents Web server migration Audit log inconsistencies N0033985 Symbols used in this guide PrefaceText conventions Acronyms How to get help In-country toll-free numbers Preface N0033985 New features Supported platformsKnown anomalies in NCM for BCM3.7 cartridge Call Detail Recording settingsPassword change wizard NCM3.6 CRs corrected on NCM for BCM3.7 cartridgeKnown anomalies in NCM3.6 Executing Trim Archive wizard on File Management folderChapter N0033985 Chapter Installing NCM for BCM3.7 Installing NCM for BCM3.7 in a Windows environmentInstalling NCM for BCM3.7 in a Solaris environment Uninstalling NCM for BCM3.7 in a Windows environmentUninstalling NCM for BCM3.7 in a Solaris environment Installing NCM for BCM3.7 N0033985 Introduction Executing NCM wizardsClient Install Installation notesInstall as a Service Policy Device WizardNCM Keycode not found issue Running NCM as a Windows serviceArchiving files larger than 32 MBytes in size Connectivity broken issue Inventory ReportingIPSec Remote User Account support IPSec Branch Office Tunnel supportPptp tunnel wizard support Intermittent call routing error messages NCM NetIQ IP address value Export when voicemail is not initializedNCM does not support SRG Extra holiday foldersNCM reports do not check user permissions Config archive file namingReboot after applying keycodes Exporting policy to BCM failsTimeout errors when importing device configurations Known problems in previous versions of NCMIncorrect Call Pilot version in IVR report NCM potentially unreachable with dual NIC IVR service startProgress bar Archive label not migrated from Oracle databaseNaming conventions do not match Unified Manager Wrong filename shown after using Browse functionDrop-down list not available Log rotators after migrationIncreasing the limit of concurrent user sessions Wrong filename shown in FTP SendStarting syslog with the web server Truncated menusAudit log inconsistencies Send to Tftp using a remote serverUsing the Netscape browser on Solaris Telnet session history listImport data Log rotatorsOperation progress bar Viewing syslog messagesGeneral issues and recommendations Operational notesN0033985