Nortel Networks Cartridge manual Archiving files larger than 32 MBytes in size

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Known anomalies in NCM3.6

Archiving files larger than 32 MBytes in size

When trying to archive a patch or image larger than 32 Mbytes in size, using NCM, the operation can stay at 0%, and fail with error TFTP block number 65536 had to be resent showing on the NCM server log. TFTP operations support file sizes up to 32Mb.

FTP must be used for larger files. BCM Cumulative patches, as well as many applications/client software patches, can be in excess of 32Mb in size, and must be archived using FTP rather than TFTP, as described in the NCM3.6 Client Software User Guide.

To send larger files to the BCM network, you also can increase the BCM timeout period value to avoid timeout errors. This property can be set on the NCM Properties dialog box for each device.

Running NCM as a Windows service.

If NCM is running as a Windows service, the NCM administrator cannot access the NCM server console window, because services in operating systems cannot have a user interface. This is an intended limitation.

NCM Keycode not found issue

In some circumstances, the NCM server reports the following error, NCM Keycode not found, when trying to perform an import operation from the network, although the NCM keycode actually is installed on the BCM. If you encounter this situation, contact Nortel Support for instructions on how to resolve this issue.

Release Notes and Cartridge Installation Guide for BCM3.7

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Contents NCM Trademarks Contents Web server migration Audit log inconsistencies N0033985 Preface Symbols used in this guideText conventions Acronyms How to get help In-country toll-free numbers Preface N0033985 Supported platforms New featuresNCM3.6 CRs corrected on NCM for BCM3.7 cartridge Call Detail Recording settingsPassword change wizard Known anomalies in NCM for BCM3.7 cartridgeExecuting Trim Archive wizard on File Management folder Known anomalies in NCM3.6Chapter N0033985 Installing NCM for BCM3.7 in a Windows environment Chapter Installing NCM for BCM3.7Uninstalling NCM for BCM3.7 in a Windows environment Installing NCM for BCM3.7 in a Solaris environmentUninstalling NCM for BCM3.7 in a Solaris environment Installing NCM for BCM3.7 N0033985 Executing NCM wizards IntroductionPolicy Device Wizard Installation notesInstall as a Service Client InstallArchiving files larger than 32 MBytes in size Running NCM as a Windows serviceNCM Keycode not found issue Inventory Reporting Connectivity broken issuePptp tunnel wizard support IPSec Branch Office Tunnel supportIPSec Remote User Account support Intermittent call routing error messages Extra holiday folders Export when voicemail is not initializedNCM does not support SRG NCM NetIQ IP address valueExporting policy to BCM fails Config archive file namingReboot after applying keycodes NCM reports do not check user permissionsIncorrect Call Pilot version in IVR report Known problems in previous versions of NCMTimeout errors when importing device configurations Archive label not migrated from Oracle database IVR service startProgress bar NCM potentially unreachable with dual NICLog rotators after migration Wrong filename shown after using Browse functionDrop-down list not available Naming conventions do not match Unified ManagerTruncated menus Wrong filename shown in FTP SendStarting syslog with the web server Increasing the limit of concurrent user sessionsTelnet session history list Send to Tftp using a remote serverUsing the Netscape browser on Solaris Audit log inconsistenciesViewing syslog messages Log rotatorsOperation progress bar Import dataOperational notes General issues and recommendationsN0033985