If Something Goes Wrong | 167 | |
The Windows® operating system is not working | ||
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NOTE If your computer is connected to a network, the Startup menu may display different versions of Safe mode.
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character will make it impossible for your browser to locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later.
The Windows® operating system can help you
If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem.
To access the Windows® operating system Help and Support:
1Click Start, then click Help and Support, or press F1. The Help and Support window appears.
2Then do one or both of the following:
❖In the Search programs and files field, type in the topic for which you need help and follow the
❖Click one of the options listed in the window and then follow the
You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com.
