Toshiba PC Diagnostic Tool Utility | Toshiba L640, L650 guide

154 Utilities

TOSHIBA PC Diagnostic Tool Utility

TOSHIBA PC Diagnostic Tool Utility

This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help.

NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem.

To use the TOSHIBA PC Diagnostic Tool utility:

1Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab of TOSHIBA Assist.

The TOSHIBA PC Diagnostic Tool window appears.

2Click the Diagnostic Tool tab.

(Sample Image) TOSHIBA PC Diagnostic Tool window

3Select the devices that you would like to test by clicking the check box that appears to the left of the device.

NOTE Click the + (plus) and - (minus) symbols to expand and collapse the categories.

4Click Start Diagnostics when you are ready to begin the tests.

Image 154

Toshiba L640, L650 manual Toshiba PC Diagnostic Tool Utility, Click the Diagnostic Tool tab

Contents

Satellite L640/L650 Series User’s Guide Model Satellite L640/L650 Series Protection of Stored Data Critical Applications FCC Notice Declaration of Conformity Information Industry Canada Requirement FCC requirements Disconnection Telephone Company ProceduresIf Problems Arise Fax Branding Alarm Equipment Instructions for IC CS-03 Certified Equipment Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada Industry Canada IC EU Declaration of Conformity Conformity Statement Vcci Class B Information Modem Warning NoticeTaiwan Using this Equipment in Japan 4DSOF4 Device Authorization 4FH1 Radio Approvals for Wireless Devices UAE Page European Community Countries Belgique European Community Approved Countries/Regions for the Realtek RTL8192E Approved Countries/Regions for the Realtek RTL8191SE Approved Countries/Regions for the Realtek RTL8187B Bluetooth Wireless Technology Interoperability USA Bluetooth Wireless Technology and Your Health European Union EU and Efta Regulatory statementsCanada Industry Canada IC Copyright Optical Disc Drive Safety InstructionsLocation of the Required Label Export Administration Regulation Trademarks Computer Disposal Information Contents Checking the internal storage drive operating Starting a program from Windows Using the optical disc drive Disposing of used batteries Toshiba eco Utility 205 Introduction Introduction This guide This guide Safety icons Other icons used Other documentation Service optionsYour computer’s features and specifications Sample Illustration System icons Setting up a work environment Selecting a place to work Keeping yourself comfortable Precautions Selecting a place to work Getting Started Setting up your computer Setting up your computerImportant information on your computer’s cooling fan Connecting to a power source Connecting to a power sourceSample Illustration Power cord/cable and AC adaptor Connecting to a power source Charging the main battery Opening the display panel Using the computer for the first timeSample Illustration Opening the display panel Using the computer for the first time Turning on the powerSetting up your software Sample Illustration Turning on the power Adding optional external devices Registering your computer with ToshibaAdding memory optional Installing a memory module Sample Image Shut down button Adding memory optionalSample Illustration Locating the memory module slot cover Sample Illustration Removing the memory module slot cover Notch Latch Connector Key Sample Illustration Pressing down on the memory module Reconnect the cables Restart the computer Removing a memory module If Start Windows Normally is highlighted, then press Enter Sample Illustration Removing the memory module Recovering the Internal Storage Drive Recovering the Internal Storage DriveChecking total memory Recovering the Internal Storage Drive Recovering to out-of-box state recommended recovery method Sample Image Warning screen Sample Image Selecting a Process screen Recovering to a custom size partition Sample Image Recovery of Factory Default Software screen Getting Started Sample Image Selecting a Process screen Getting Started Sample Image Warning screen Creating recovery DVDs/media Sample Image Toshiba Recovery Media Creator dialog box Getting Started Restoring from recovery DVDs/media F12 Erasing the Internal Storage Drive Erasing the Internal Storage Drive Sample Image Erase the hard disk screen Click Disk Management Using the TouchPad Installing drivers and applications Using the TouchPad Do the following Using the TouchPad Adjusting TouchPad settings To zoom out Disabling or enabling the TouchPad Using external display devicesUsing external display devices Sample Illustration Video ports on the side of the computer Connecting an external monitor or projector Selecting video cables Directing the display output when you turn on the computer Sample Image Display options window Connecting a printer Using an external keyboardUsing a mouse Adjusting the quality of the external display Setting up a printer Sample Image Add Printer Wizard Options for turning off the computer Turning off the computerTurning off the computer Hibernation mode Sleep mode Using the Shut down command Click Change advanced power settings Sample Image Edit Plan Settings screenTurning off the computer more quickly Power button action Sample Image Advanced settings tab of Power Options screenLid close action Restarting your computer Using and configuring Hibernation modeConfiguring Hibernation mode options Sample Image Shut down menu Select Hibernate for the options you want Starting again from Hibernation mode Using and configuring Sleep mode Configuring Sleep mode options Select Sleep for the options you want Cleaning the computer Customizing your computer’s settingsStarting again from Sleep mode Caring for your computer Sample Illustration Computer lock cable Using a computer lockMoving the computer Sample Illustration Attaching security lock cable Learning the Basics Computing tips Using the keyboard Making your keyboard emulate a full-size keyboard Using the keyboardCharacter keys Sample Illustration Prtsc key on the L650 Series keyboard Function keys Ctrl, Fn, and Alt keysSpecial Windows keys Overlay keys Using the overlay to type numeric data100 Sample Illustration Numeric and cursor control overlay Starting a program Using the overlay for cursor control101 Starting a program from the Start menu 102 Starting a program from Windows Explorer Saving your work 103Sample Image Search programs and files field in Start menu File names 104Saving files Sample Image Save As dialog box Printing your work Using a file extension105 Sample Image Print dialog box Backing up your work Sample Image Backup and Restore screen106 Restoring your work Using the optical disc drive Viewing Blu-ray Disc movies 108 Using the optical disc driveSample Image Sound properties window Inserting an optical disc Optical disc drive componentsSample Illustration Optical disc drive Sample Illustration Drive tray fully extended 110Sample Illustration Positioning the disc in the drive Playing optical media Playing an audio CDRecording optical media Removing a disc with the computer on 112Removing a disc with the computer off Toshiba’s online resources Caring for optical discs Running the computer on battery power Toshiba’s energy-saver design Running the computer on battery power Battery Notice115 116 Power managementUsing additional batteries Charging batteries Charging the RTC battery Charging the main battery117 Monitoring main battery power 118 Sample Illustration Power and battery light locations Determining remaining battery powerMonitoring main battery power 119 What to do when the main battery runs low Setting battery notifications Conserving battery power 121 Power Plans Sample Image Windows Power Options window Sample Image Power Plan hot key card Using a hot key to set the Power Plan123 Changing the main battery Using the Toshiba eco power planRemoving the battery from the computer Sample Illustration Unlocking the battery release lock Sample Illustration Removing the battery Sample Illustration Inserting the battery Inserting a charged batteryChanging the main battery Sample Illustration Locking the battery release lock Taking care of your battery Safety precautions Taking care of your battery Maintaining your battery128 129 Disposing of used batteries Traveling tips 130Traveling tips Exploring Your Computer’s Features Exploring the desktop Icons 132Finding your way around the desktop Exploring the desktop 133 Start button 134 Setting up for communicationsUsing Wireless LAN connectivity Taskbar Accessing a network Connecting your computer to a networkSetting up the connection 136 Connecting a modem to a telephone lineAvailable on certain models Exploring audio features Exploring audio featuresUsing a microphone 137 138 Using external speakers or headphonesSample Image Sound Recorder screen Using the Web Camera Using the Web CameraUsing the Memory card reader 139 Inserting memory media Using the Memory card reader140 Removing memory media 141 Using the eSATA/USB combo portSample Illustration Removing memory media Utilities TOSHIBA, Utilities, and then Toshiba Assist Toshiba AssistSample Image Toshiba Assist window Connect Sample Image Toshiba Assist window Connect tab Secure Sample Image Toshiba Assist window Secure tab Protect & Fix Sample Image Toshiba Assist window Protect & Fix tab Optimize Sample Image Toshiba Assist window Optimize tab Sample Image Toshiba Application Installer screen Toshiba Application InstallerSample Image Toshiba Application Installer selection screen Setting passwords Using an instant password Click the Supervisor Password icon Using a supervisor passwordSetting a supervisor password Sample Image Supervisor Password tab Setting a user password Deleting a supervisor passwordUsing a user password Click Not Registered Deleting a user password Toshiba Face Recognition Utility Click the Diagnostic Tool tab Toshiba PC Diagnostic Tool UtilitySample Image Toshiba PC Diagnostic Tool window Mouse Utility Toshiba Hardware Setup Sample Image Toshiba HWSetup screen General tab options Toshiba Hardware Setup Toshiba Zooming Utility Sample Image Toshiba Zooming Utility Properties screen Sample Image Toshiba Accessibility window Toshiba AccessibilityCheck the Use Fn-StickyKey box Toshiba eco Utility Sample Image Toshiba eco Utility window Toshiba Service Station Toshiba PC Health Monitor Problems that are easy to fix If Something Goes Wrong Problems when you turn on the computer Problems when you turn on the computer163 164 165 Windows operating system is not working Using Startup options to fix problems 166 Internet problems Windows operating system can help you Fixing a problem with Device Manager Checking device properties Memory problems Memory problemsPower and the batteries 169 Power and the batteries 170 Keyboard problems Keyboard problemsDisplay problems 171 Display problems 172 Error-checking Disk or storage drive problems173 Optical disc drive problems Optical disc drive problems174 175 Some discs run correctly but others do not 176 Printer problems Sound system problems177 Modem problems Modem problemsWireless networking problems 178 179 DVD and BD operating problems DVD and BD operating problems180 Develop good computing habits Click Save changes 182 Saving system configuration with restore pointsDevelop good computing habits 183 Click Create General tips for installing hardware and software 184 185 Before you contact Toshiba 186If you need further assistance Contacting Toshiba Toshiba’s Technical Support Web site Other Toshiba Internet Web sitesToshiba voice contact Toshiba’s worldwide offices 188Toshiba’s worldwide offices 189 United States Rest of Europe Appendix a Hot Key Cards Hot Key Cards Using the Hot Key Cards191 Sample Image Hot Key Card display Application Cards 192Application Cards 193 Using the Application CardsCard Case 194 Volume MuteSample Image Volume Mute options Hot key functions Lock Instant security 195Sample Image Security options Sample Image Power Plan options Power plan196 197 Sample Image Sleep options 198 Sample Image Hibernation options Sample Image Display mode options window Output Display switch199 Display brightness 200Sample Image Display brightness Sample Image Wireless communication options Disabling or enabling wireless devices201 Sample Image Disable or Enable TouchPad options 202 Sample Image Screen resolution options Zoom Display resolution203 204 Power Cord/Cable Connectors Acronyms Bps 207 ESATA Terms Basic Input/Output System Bios See Bios Boot disk See system disk CPU See Central Processing Unit CPU 211 DVD-ROM Digital Versatile or Video Disc Read-Only Memory External device See device Software Internal device See device 215 Local area network See LAN MS-DOS prompt See system prompt Musical Instrument Digital Interface See Midi RAM Random Access Memory Volatile memory that can be 217 Random Access Memory See RAM Read-Only Memory See ROM Reboot See boot, restart Shortcut See keyboard shortcut Toshiba tablet pen TFT display See active-matrix display Web See World Wide Web Index Index DVD Internal storage drive recovery Connect to the Internet 135 connecting your computer Found Internet connection is slow 167 keyboard Real-time clock RTC battery 115 recording sounds 153 229