176 | Toshiba L640, L650 instruction

176	If Something Goes Wrong
176	Optical disc drive problems

While viewing a Blu-ray Disc™ movie the sound is not coming from the computer’s speakers.

You can change the destination of the audio signal in Sound properties in the Control Panel.

NOTE Blu-ray Disc™ player Technology.

Compatibility and/or performance issues are possible. Certain interactive features may not be supported due to compatibility, network settings or other conditions. Advanced Access Content System (AACS) keys are integrated into your computer for copy protection purposes. Occasional renewal is required and will initially be provided at no charge. After the initial period, Corel Corporation will provide AACS key renewals pursuant to its then current terms and conditions. For more information on AACS key, visit www.aacsla.com/home.

❖Depending on BD content, you may experience “frame dropping” or lower performance. Viewing on an external display requires an RGB/HDCP supported HDMI™ port. External power is required for viewing BD content. Dual view feature is not supported. You must close all other applications during BD playback.

❖BD player does not support DVD playback. Please use Windows Media® player or TOSHIBA DVD Player for DVD playback.

❖BD playback feature support may vary with each BD. Please contact content publisher directly with any questions.

❖Do not play a Blu-ray Disc™ when recording a TV program, whether live or pre-scheduled. Doing so may cause Blu-ray Disc™ playback or television program recording errors.

❖While playing a BD-J title, keyboard short-cut and resume play functions are not supported.

❖BD player does not support HD DVDs. Blu-ray Discs™ with high definition content is required for HD viewing.

❖Do not place your computer in sleep or hibernate mode while the Blu-ray Disc™ player is running.

❖The region code of your BD (video) must match the region code of your BD player. Otherwise, the BD will not play properly. Region codes can be set from the BD software that came with your computer.

❖Make sure to connect your computer’s power cord/cable to a live electrical outlet via the AC Adaptor when playing a BD, otherwise, Blu-ray Disc™ playback may not operate smoothly.

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Contents

Satellite L640/L650 Series User’s Guide Model Satellite L640/L650 Series Protection of Stored Data Critical Applications FCC Notice Declaration of Conformity Information Industry Canada Requirement FCC requirements Telephone Company Procedures If Problems AriseDisconnection Fax Branding Alarm Equipment Instructions for IC CS-03 Certified Equipment Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada Industry Canada IC EU Declaration of Conformity Taiwan Vcci Class B Information Modem Warning NoticeConformity Statement Using this Equipment in Japan 4DSOF4 Device Authorization 4FH1 Radio Approvals for Wireless Devices UAE Page European Community Countries Belgique European Community Approved Countries/Regions for the Realtek RTL8192E Approved Countries/Regions for the Realtek RTL8191SE Approved Countries/Regions for the Realtek RTL8187B Bluetooth Wireless Technology Interoperability USA Bluetooth Wireless Technology and Your Health Canada Industry Canada IC Regulatory statementsEuropean Union EU and Efta Location of the Required Label Optical Disc Drive Safety InstructionsCopyright Export Administration Regulation Trademarks Computer Disposal Information Contents Checking the internal storage drive operating Starting a program from Windows Using the optical disc drive Disposing of used batteries Toshiba eco Utility 205 Introduction Introduction This guide This guide Safety icons Other icons used Service options Your computer’s features and specificationsOther documentation Sample Illustration System icons Setting up a work environment Selecting a place to work Keeping yourself comfortable Precautions Selecting a place to work Getting Started Important information on your computer’s cooling fan Setting up your computerSetting up your computer Sample Illustration Power cord/cable and AC adaptor Connecting to a power sourceConnecting to a power source Connecting to a power source Charging the main battery Sample Illustration Opening the display panel Using the computer for the first timeOpening the display panel Turning on the power Setting up your softwareUsing the computer for the first time Sample Illustration Turning on the power Adding memory optional Registering your computer with ToshibaAdding optional external devices Installing a memory module Sample Illustration Locating the memory module slot cover Adding memory optionalSample Image Shut down button Sample Illustration Removing the memory module slot cover Notch Latch Connector Key Sample Illustration Pressing down on the memory module Reconnect the cables Restart the computer Removing a memory module If Start Windows Normally is highlighted, then press Enter Sample Illustration Removing the memory module Checking total memory Recovering the Internal Storage DriveRecovering the Internal Storage Drive Recovering the Internal Storage Drive Recovering to out-of-box state recommended recovery method Sample Image Warning screen Sample Image Selecting a Process screen Recovering to a custom size partition Sample Image Recovery of Factory Default Software screen Getting Started Sample Image Selecting a Process screen Getting Started Sample Image Warning screen Creating recovery DVDs/media Sample Image Toshiba Recovery Media Creator dialog box Getting Started Restoring from recovery DVDs/media F12 Erasing the Internal Storage Drive Erasing the Internal Storage Drive Sample Image Erase the hard disk screen Click Disk Management Using the TouchPad Installing drivers and applications Using the TouchPad Do the following Using the TouchPad Adjusting TouchPad settings To zoom out Using external display devices Using external display devicesDisabling or enabling the TouchPad Sample Illustration Video ports on the side of the computer Connecting an external monitor or projector Selecting video cables Directing the display output when you turn on the computer Sample Image Display options window Using an external keyboard Using a mouseConnecting a printer Adjusting the quality of the external display Setting up a printer Sample Image Add Printer Wizard Turning off the computer Turning off the computerOptions for turning off the computer Hibernation mode Sleep mode Using the Shut down command Turning off the computer more quickly Sample Image Edit Plan Settings screenClick Change advanced power settings Lid close action Sample Image Advanced settings tab of Power Options screenPower button action Using and configuring Hibernation mode Configuring Hibernation mode optionsRestarting your computer Sample Image Shut down menu Select Hibernate for the options you want Starting again from Hibernation mode Using and configuring Sleep mode Configuring Sleep mode options Select Sleep for the options you want Customizing your computer’s settings Starting again from Sleep modeCleaning the computer Caring for your computer Using a computer lock Moving the computerSample Illustration Computer lock cable Sample Illustration Attaching security lock cable Learning the Basics Computing tips Using the keyboard Using the keyboard Character keysMaking your keyboard emulate a full-size keyboard Sample Illustration Prtsc key on the L650 Series keyboard Special Windows keys Ctrl, Fn, and Alt keysFunction keys Using the overlay to type numeric data 100Overlay keys Sample Illustration Numeric and cursor control overlay Using the overlay for cursor control 101Starting a program Starting a program from the Start menu 102 Starting a program from Windows Explorer Sample Image Search programs and files field in Start menu 103Saving your work 104 Saving filesFile names Sample Image Save As dialog box Using a file extension 105Printing your work Sample Image Print dialog box Sample Image Backup and Restore screen 106Backing up your work Restoring your work Using the optical disc drive Viewing Blu-ray Disc movies Sample Image Sound properties window Using the optical disc drive108 Sample Illustration Optical disc drive Optical disc drive componentsInserting an optical disc Sample Illustration Positioning the disc in the drive 110Sample Illustration Drive tray fully extended Recording optical media Playing an audio CDPlaying optical media Removing a disc with the computer off 112Removing a disc with the computer on Toshiba’s online resources Caring for optical discs Running the computer on battery power Toshiba’s energy-saver design 115 Battery NoticeRunning the computer on battery power Power management Using additional batteries116 Charging batteries 117 Charging the main batteryCharging the RTC battery Monitoring main battery power 118 Determining remaining battery power Monitoring main battery powerSample Illustration Power and battery light locations 119 What to do when the main battery runs low Setting battery notifications Conserving battery power 121 Power Plans Sample Image Windows Power Options window 123 Using a hot key to set the Power PlanSample Image Power Plan hot key card Removing the battery from the computer Using the Toshiba eco power planChanging the main battery Sample Illustration Unlocking the battery release lock Sample Illustration Removing the battery Inserting a charged battery Changing the main batterySample Illustration Inserting the battery Sample Illustration Locking the battery release lock Taking care of your battery Safety precautions 128 Maintaining your batteryTaking care of your battery 129 Disposing of used batteries Traveling tips 130Traveling tips Exploring Your Computer’s Features Exploring the desktop 132 Finding your way around the desktopIcons Exploring the desktop 133 Start button Setting up for communications Using Wireless LAN connectivity134 Taskbar Setting up the connection Connecting your computer to a networkAccessing a network Available on certain models Connecting a modem to a telephone line136 Exploring audio features Using a microphoneExploring audio features 137 Sample Image Sound Recorder screen Using external speakers or headphones138 Using the Web Camera Using the Memory card readerUsing the Web Camera 139 Using the Memory card reader 140Inserting memory media Removing memory media Sample Illustration Removing memory media Using the eSATA/USB combo port141 Utilities Sample Image Toshiba Assist window Toshiba AssistTOSHIBA, Utilities, and then Toshiba Assist Connect Sample Image Toshiba Assist window Connect tab Secure Sample Image Toshiba Assist window Secure tab Protect & Fix Sample Image Toshiba Assist window Protect & Fix tab Optimize Sample Image Toshiba Assist window Optimize tab Sample Image Toshiba Application Installer selection screen Toshiba Application InstallerSample Image Toshiba Application Installer screen Setting passwords Using an instant password Using a supervisor password Setting a supervisor passwordClick the Supervisor Password icon Sample Image Supervisor Password tab Deleting a supervisor password Using a user passwordSetting a user password Click Not Registered Deleting a user password Toshiba Face Recognition Utility Sample Image Toshiba PC Diagnostic Tool window Toshiba PC Diagnostic Tool UtilityClick the Diagnostic Tool tab Mouse Utility Toshiba Hardware Setup Sample Image Toshiba HWSetup screen General tab options Toshiba Hardware Setup Toshiba Zooming Utility Sample Image Toshiba Zooming Utility Properties screen Check the Use Fn-StickyKey box Toshiba AccessibilitySample Image Toshiba Accessibility window Toshiba eco Utility Sample Image Toshiba eco Utility window Toshiba Service Station Toshiba PC Health Monitor Problems that are easy to fix If Something Goes Wrong 163 Problems when you turn on the computerProblems when you turn on the computer 164 165 Windows operating system is not working Using Startup options to fix problems 166 Internet problems Windows operating system can help you Fixing a problem with Device Manager Checking device properties Memory problems Power and the batteriesMemory problems 169 Power and the batteries 170 Keyboard problems Display problemsKeyboard problems 171 Display problems 172 173 Disk or storage drive problemsError-checking 174 Optical disc drive problemsOptical disc drive problems 175 Some discs run correctly but others do not 176 177 Sound system problemsPrinter problems Modem problems Wireless networking problemsModem problems 178 179 180 DVD and BD operating problemsDVD and BD operating problems Develop good computing habits Click Save changes Develop good computing habits Saving system configuration with restore points182 183 Click Create General tips for installing hardware and software 184 185 186 If you need further assistanceBefore you contact Toshiba Contacting Toshiba Toshiba voice contact Other Toshiba Internet Web sitesToshiba’s Technical Support Web site Toshiba’s worldwide offices 188Toshiba’s worldwide offices 189 United States Rest of Europe Appendix a Hot Key Cards Using the Hot Key Cards 191Hot Key Cards Sample Image Hot Key Card display Application Cards 192Application Cards Card Case Using the Application Cards193 Volume Mute Sample Image Volume Mute options194 Hot key functions Sample Image Security options 195Lock Instant security 196 Power planSample Image Power Plan options 197 Sample Image Sleep options 198 Sample Image Hibernation options 199 Output Display switchSample Image Display mode options window Sample Image Display brightness 200Display brightness 201 Disabling or enabling wireless devicesSample Image Wireless communication options Sample Image Disable or Enable TouchPad options 202 203 Zoom Display resolutionSample Image Screen resolution options 204 Power Cord/Cable Connectors Acronyms Bps 207 ESATA Terms Basic Input/Output System Bios See Bios Boot disk See system disk CPU See Central Processing Unit CPU 211 DVD-ROM Digital Versatile or Video Disc Read-Only Memory External device See device Software Internal device See device 215 Local area network See LAN MS-DOS prompt See system prompt Musical Instrument Digital Interface See Midi RAM Random Access Memory Volatile memory that can be 217 Random Access Memory See RAM Read-Only Memory See ROM Reboot See boot, restart Shortcut See keyboard shortcut Toshiba tablet pen TFT display See active-matrix display Web See World Wide Web Index Index DVD Internal storage drive recovery Connect to the Internet 135 connecting your computer Found Internet connection is slow 167 keyboard Real-time clock RTC battery 115 recording sounds 153 229