Nortel Networks Cartridge manual Web server migration

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4

Executing NCM wizards

21

Install as a Service

22

Policy Device Wizard

22

Installation notes

22

Client Install

22

Web server migration

22

Known anomalies in NCM3.6

23

Archiving files larger than 32 MBytes in size

23

Running NCM as a Windows service

23

NCM Keycode not found issue

23

Connectivity broken issue

24

Inventory Reporting

24

Erroneous error message when exporting password changes for dialup, PPTP,

 

and IPSec users

24

Erroneous error message when exporting changes to callback settings

25

IPSec Branch Office Tunnel support

25

IPSec Remote User Account support

25

PPTP tunnel wizard support

25

Intermittent call routing error messages

26

Keep-Alive-enabled field not present for IPSec Branch Office Account and

 

Remote User Account

26

Executing Trim Archive wizard on File Management folder

26

NCM does not support SRG 1.0

27

Export when voicemail is not initialized

27

NCM NetIQ IP address value

27

Extra holiday folders

27

H.323 trunks gatekeeper values blank

27

Config archive file naming

28

NCM reports do not check user permissions

28

Reboot after applying keycodes

28

Exporting policy to BCM fails

28

ISDN field blank after import

28

DLCI to IP mapping entries not imported

28

Incorrect Call Pilot version in IVR report

29

Known problems in previous versions of NCM

29

Timeout errors when importing device configurations

29

N0033985 1.0

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Contents NCM Trademarks Contents Web server migration Audit log inconsistencies N0033985 Symbols used in this guide PrefaceText conventions Acronyms How to get help In-country toll-free numbers Preface N0033985 New features Supported platformsCall Detail Recording settings Password change wizardKnown anomalies in NCM for BCM3.7 cartridge NCM3.6 CRs corrected on NCM for BCM3.7 cartridgeKnown anomalies in NCM3.6 Executing Trim Archive wizard on File Management folderChapter N0033985 Chapter Installing NCM for BCM3.7 Installing NCM for BCM3.7 in a Windows environmentInstalling NCM for BCM3.7 in a Solaris environment Uninstalling NCM for BCM3.7 in a Windows environmentUninstalling NCM for BCM3.7 in a Solaris environment Installing NCM for BCM3.7 N0033985 Introduction Executing NCM wizardsInstallation notes Install as a ServiceClient Install Policy Device WizardNCM Keycode not found issue Running NCM as a Windows serviceArchiving files larger than 32 MBytes in size Connectivity broken issue Inventory ReportingIPSec Remote User Account support IPSec Branch Office Tunnel supportPptp tunnel wizard support Intermittent call routing error messages Export when voicemail is not initialized NCM does not support SRGNCM NetIQ IP address value Extra holiday foldersConfig archive file naming Reboot after applying keycodesNCM reports do not check user permissions Exporting policy to BCM failsTimeout errors when importing device configurations Known problems in previous versions of NCMIncorrect Call Pilot version in IVR report IVR service start Progress barNCM potentially unreachable with dual NIC Archive label not migrated from Oracle databaseWrong filename shown after using Browse function Drop-down list not availableNaming conventions do not match Unified Manager Log rotators after migrationWrong filename shown in FTP Send Starting syslog with the web serverIncreasing the limit of concurrent user sessions Truncated menusSend to Tftp using a remote server Using the Netscape browser on SolarisAudit log inconsistencies Telnet session history listLog rotators Operation progress barImport data Viewing syslog messagesGeneral issues and recommendations Operational notesN0033985