Nortel Networks Cartridge manual Log rotators, Operation progress bar, Import data

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Log rotators

The log rotators sometimes can stop archiving log files after changes are made to the rotation schedule. If this occurs, uncheck and recheck the “Rotate Log Files by Date” checkbox under Server Setup > Log Setup > <log_file>. This resets the log rotator.

Operation progress bar

During several operations, such as Import from Network and Send to Network, the progress bar remains at a percentage for a long time. This is normal, and can last for several minutes.

Import data

Telephony changes to lines and sets are not reflected in import data until the next day. Changes made to the Business Communications Manager are not reflected in the import data immediately. You must schedule an import to take place after 3:00 a.m. (the time that the line and set inventory takes place) in order to update NCM.

Viewing syslog messages

When you change the IP address for remote logging or change from remote to local logging, you cannot view syslog messages. You must disable, and then reenable, the syslog server to view syslog messages properly.

TFTP server on Solaris platforms

The NCM server does not recognize alternate IP addresses assigned to interfaces on machines running Solaris 8. As a result, NCM does not populate the list for the internal TFTP server.

N0033985 1.0

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Contents NCM Trademarks Contents Web server migration Audit log inconsistencies N0033985 Symbols used in this guide PrefaceText conventions Acronyms How to get help In-country toll-free numbers Preface N0033985 New features Supported platformsKnown anomalies in NCM for BCM3.7 cartridge Call Detail Recording settingsPassword change wizard NCM3.6 CRs corrected on NCM for BCM3.7 cartridgeKnown anomalies in NCM3.6 Executing Trim Archive wizard on File Management folderChapter N0033985 Chapter Installing NCM for BCM3.7 Installing NCM for BCM3.7 in a Windows environmentInstalling NCM for BCM3.7 in a Solaris environment Uninstalling NCM for BCM3.7 in a Windows environmentUninstalling NCM for BCM3.7 in a Solaris environment Installing NCM for BCM3.7 N0033985 Introduction Executing NCM wizardsClient Install Installation notesInstall as a Service Policy Device WizardNCM Keycode not found issue Running NCM as a Windows serviceArchiving files larger than 32 MBytes in size Connectivity broken issue Inventory ReportingIPSec Remote User Account support IPSec Branch Office Tunnel supportPptp tunnel wizard support Intermittent call routing error messages NCM NetIQ IP address value Export when voicemail is not initializedNCM does not support SRG Extra holiday foldersNCM reports do not check user permissions Config archive file namingReboot after applying keycodes Exporting policy to BCM failsTimeout errors when importing device configurations Known problems in previous versions of NCMIncorrect Call Pilot version in IVR report NCM potentially unreachable with dual NIC IVR service startProgress bar Archive label not migrated from Oracle database Naming conventions do not match Unified Manager Wrong filename shown after using Browse function Drop-down list not available Log rotators after migrationIncreasing the limit of concurrent user sessions Wrong filename shown in FTP SendStarting syslog with the web server Truncated menusAudit log inconsistencies Send to Tftp using a remote serverUsing the Netscape browser on Solaris Telnet session history listImport data Log rotatorsOperation progress bar Viewing syslog messagesGeneral issues and recommendations Operational notesN0033985