Nortel Networks Cartridge manual IVR service start, Progress bar, Patch distribution

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IVR service start

When using IVR, the IVR service is not started automatically after a restore operation. IVR service can be started from Unified Manager > Diagnostics > Service Manager. Search for Nortel Networks Startup Service, change the Startup to Automatic, and change Status to Started. The IVR then is functional. (CR Q00504754)

Progress bar

If you choose more than one configuration in the Configuration Data sub-tree, and import or export the configurations to the network, the progress bar behaves erratically, and is inconsistent with the actual progress of the operation. (CR Q00681693)

NCM potentially unreachable with dual NIC

If the NCM server machine has multiple IP addresses, it is advisable to include the command line argument -host <ip_address of NCM server>, and inform all NCM clients of the IP address.

Archive label not migrated from Oracle database

When you migrate archived entries, the label and comments are not migrated with the entries. Instead, a timestamp appears in place of the label, and any comments are gone. (CR Q00715339)

Patch distribution

You must specify a longer timeout interval when running a Send Image to Network operation.

N0033985 1.0

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Contents NCM Trademarks Contents Web server migration Audit log inconsistencies N0033985 Symbols used in this guide PrefaceText conventions Acronyms How to get help In-country toll-free numbers Preface N0033985 New features Supported platformsKnown anomalies in NCM for BCM3.7 cartridge Call Detail Recording settingsPassword change wizard NCM3.6 CRs corrected on NCM for BCM3.7 cartridgeKnown anomalies in NCM3.6 Executing Trim Archive wizard on File Management folderChapter N0033985 Chapter Installing NCM for BCM3.7 Installing NCM for BCM3.7 in a Windows environmentInstalling NCM for BCM3.7 in a Solaris environment Uninstalling NCM for BCM3.7 in a Windows environmentUninstalling NCM for BCM3.7 in a Solaris environment Installing NCM for BCM3.7 N0033985 Introduction Executing NCM wizardsClient Install Installation notesInstall as a Service Policy Device WizardRunning NCM as a Windows service NCM Keycode not found issueArchiving files larger than 32 MBytes in size Connectivity broken issue Inventory ReportingIPSec Branch Office Tunnel support IPSec Remote User Account supportPptp tunnel wizard support Intermittent call routing error messages NCM NetIQ IP address value Export when voicemail is not initializedNCM does not support SRG Extra holiday foldersNCM reports do not check user permissions Config archive file namingReboot after applying keycodes Exporting policy to BCM failsKnown problems in previous versions of NCM Timeout errors when importing device configurationsIncorrect Call Pilot version in IVR report NCM potentially unreachable with dual NIC IVR service startProgress bar Archive label not migrated from Oracle databaseNaming conventions do not match Unified Manager Wrong filename shown after using Browse functionDrop-down list not available Log rotators after migrationIncreasing the limit of concurrent user sessions Wrong filename shown in FTP SendStarting syslog with the web server Truncated menusAudit log inconsistencies Send to Tftp using a remote serverUsing the Netscape browser on Solaris Telnet session history listImport data Log rotatorsOperation progress bar Viewing syslog messagesGeneral issues and recommendations Operational notesN0033985