American Power Conversion MX28B400 user manual APC Worldwide Customer Support

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7 APC Worldwide Customer Support

Customer Support for this or any other APC product is available at no charge. You can contact APC Customer Support in any of the following ways:

•Use an APC web page to find answers to frequently asked questions (FAQs), to access documents in the APC Knowledge Base, and to submit customer support requests.

o http://www.apc.com (Corporate Headquarters)

Connect by links to APC web pages for specific countries and regions, each of which provides customer support information.

o http://www.apc.com/support/ Submit customer support requests.

•Contact Local or regional APC Customer Support by telephone or e-mail.

oFor e-mail addresses and local, country-specific, customer support telephone numbers worldwide, refer to: http://www.apc.com/support/contact.

oFor e-mail addresses and technical support telephone number of major APC regional customer support centers, use the following list:

APC Headquarters	(1)(800) 800-4272
(US and Canada)	(1-800-800-4APC)

Latin America	(1)(401) 789-5735 (US)
	apctchla@apcc.com

Europe, Middle East,	(353)(91)702020 (Ireland)
Africa	apceurtech@apcc.com

Japan	(03) 5434-2021
	jsupport@apcc.com

•Contact the APC representative or other distributor from whom you purchased your APC hardware device or APC software application for information on how to obtain local customer support.

MX28B400 +24 VDC User’s Manual

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Contents Page Table of Contents Remote Monitoring Revision Date Description Revision HistoryGeneral Precautions Safety FirstGeneral Information Introduction2 MX28B-400 +24 Vdc System Wiring Diagram with Battery LVD How to Use This Manual Room / Location InstallationMechanical Installation Unpacking EquipmentVentilation AC Power ConnectionsBattery Connections Planning the Battery installationConnecting the Cables 2 Battery Temperature Probe Installation Battery Temperature Probe InstallationDC System Grounding DC Circuit Breakers DC Power Output Over-Current ProtectionBreaker Part Number Adaptor Size Rating Load Cable Size Considerations Plug-in Circuit Breaker InstallationCircuit Breaker Connections 60-100 Amps Circuit Breaker Connections 1 to 50 AmpsSmart Cable DB9 Connection Monitoring and Relay Output ConnectionsGMT Fuse Option Front Panel DB9 ConnectionRelay Output Connections RJ45 Ethernet ConnectorNO-NC-C External Alarm Input ConnectionsInitial Power-Up and Checkout Rectifier Module InstallationBattery Maximum Recharge Rate default = 12A System Parameters Verification/AdjustmentFull System Power Up Operation Technical DescriptionRectifier Management System Voltage Control System Status and Alarm ReportingSystem Management System Output CapacityDC Distribution Battery ManagementBattery Charging and Protection Battery Temperature CompensationControls and Indicators Battery/Load Low Voltage DisconnectFront Panel User Interface Parameter Locations, Descriptions, and Default Values Status Alarms System Modules Batt PIN OEMSwitzer Av Alarm ItemNo Alarms Address50 a Minor22.00 Batt Max Rechm+00mV Comp LkneeComp Method m+ Comp TCHw LVD Alm Fuse 1 AlmHw Batt C Almm+ Hw Batt T Almm+LVD Option DisableLVD Reset Lamp TestSec Out-RlyRelay Out-Rly 1 Dly m+24.9 Rect CL AlmRect 1 CL Rect 1 CurrSys Current Rect Stdby Almm+Rect 1 Stdby Store CfgTest Maj Rly Sys Temp26.7 Sys VoltageControl Unit Menu Structure Status AlarmsV e l C o n d L e v e l I r d L e v e l U r t h L e v e l Sysout AP Alias MOD Modrec EM Modules Batt Rect Conv CIR SET-ALM Param MOD Modcir MOD Modlvd MT LVD SET-ALM Param Front Panel LED Indicators External Alarm Inputs Input Relays Alarm Outputs Output RelaysPhysical Connections Command and Monitoring ProtocolRemote Monitoring Description1MRF28H27BV50 Rectifiers SpecificationsAC Input 1MRF28H27BV RectifiersRectifiers DC Output with either RectifierPscu Power Shelf Control UnitMechanical EnvironmentalCompliance APC Worldwide Customer Support Limited Product Warranty