Canon MP730, MP700 manual If nothing displays in the LCD if there is no power, 10-14Troubleshooting

Page 79

In Windows Explorer, you cannot display [Thumbnails] (Windows 2000).

In Windows 2000, if you display the contents of a memory card in Windows Explorer, and change the display to [Thumbnails] on the [View] menu, the images may not display and the computer may freeze. This is a problem that occurs with USB card readers in general, and not just with this machine.

If you want to change the display to [Thumbnails] in Windows Explorer, set the <CARD PROTECT> setting to <OFF> ( p. 4-10). Then turn the machine off and on again.

The memory card is recognized as a drive other than [Removable Disk].

Did you start your computer with a memory card inserted in a card slot?

Depending on your computer, this may occur if you start your computer with a memory card inserted in the machine.

Remove the memory card and restart your computer.

If nothing displays in the LCD (if there is no power)

When you connect the power cord to the machine and wall outlet, and press [ON/OFF (1 sec.)], the machine powers up and a message is displayed in the LCD.

While the Alarm light blinks, the machine is initializing and you will not be able to use it. Wait until the Alarm light stops blinking.

If nothing is displayed in the LCD, make the checks in the following order until something is displayed.

1.Is the power cord correctly connected?

Securely connect the power cord to the machine and wall outlet.

2.Have you pressed [ON/OFF (1 sec.)]?

The machine will power up and the LCD will show a message when you connect the power cord and press [ON/OFF (1 sec.)].

3.Check that the wall outlet is working normally.

Connect another electrical appliance to the wall outlet and check whether the wall outlet is working properly.

4.Connect the power cord directly to the wall outlet.

Disconnect the power cord from any table taps, OA taps or extension cords and connect directly to the wall outlet. If the machine powers up when the power cord is connected directly, the table taps, OA taps or extension cords are probably defective and should be replaced.

If they have a power switch, turn it on.

5.Check that the power cord is not defective.

Either replace the power cord with another, or using a tester, check whether the cord is defective.

10-14Troubleshooting

Chapter 10

Image 79

Contents Quick Reference Guide Preface Trademarks CopyrightQuick Reference Guide This guide How to use the documentation providedReading the documentation Installing the Utility SoftwareViewing the documentation on the CD-ROM To not copy the documentation to your computer To copy the documentation to your computerMachine safely, always pay attention to these warnings Type conventionsMachine Contents Machine settings TroubleshootingAppendixSpeciﬁcations Location Safety informationPower Supply Handling Maintenance Location Pre-installation requirements for Canon facsimile equipmentPower requirements Users in the U.S.AFCC Notice Connection of the equipmentCase of equipment malfunction Rights of the telephone companyUsers in Canada XVI Quick Reference Guide IntroductionUnpacking your machine Multi-purpose traySystem requirements Main components of the machine Operation panel of the machine @2Fax Model Redial/Pause key 4Scan key5Photo Print key 6Numeric keysIntroduction Documents Documents Print mediaDocument requirements Lift the document cover Place your document face down on Using the platen glassFax Model Using the ADF Loading documentsLoading requirements Print mediaSetting the print media size and type Setting the paper thickness leverUse 2 or 3 to select the print media type Loading print mediaUse 2 or 3 to select the print media size Press SetDocuments and print media Load paper in the printer Printing from yourComputer Printing documentsSetting the paper type and print quality/Main tab Print Advisor More informationGrayscale Printing Preview before printingPrinting from your computer -Basic operation Memory card Photo printing from aBefore printing from a memory card Insert a memory card into the appropriate slot Inserting/removing a memory cardInserting a memory card Make sure the machine is onRemoving a memory card Select a printing method Printing methodsLoad the correct print media in the multi-purpose tray Printing an indexUse 2 or 3 to select Index Press Set Press Start Printing all framesUse 2 or 3 to select ALL Frames Press Set Use 2 or 3 to select borderless printing Use 2 or 3 to select Single Frame Press Set Printing a single frameUse the numeric keys to enter the frame number Use 2 or 3 to view your settings in the LCD Enabling/disabling overwriting memory card data Reading data from or writing data to a memory cardMore information Photo printing from a memory card -Basic operation Making copies Setting color or black & white copyingCopying Before copyingPress Exposure Use 2 or 3 to select the exposure Press Set Adjusting the image quality resolutionAdjusting the exposure density Press Image Quality Use 2 or 3 to select the image qualitySending a fax PC FaxingCharacter/symbol Explanation Characters and symbols for fax numbersClick Send Now Before sending faxes Sending faxes from your machineLetters Number Press Set twiceMemory sending Sending methodsUse 2 or 3 to select a one-touch speed dialing key 01 to Use 2 or 3 to select the resolutionSpeed dialing Registering one-touch speed dialingUse 2 or 3 to select Coded Speed Dial Press Set Registering coded speed dialingTo change or delete an entry Refer to the User’s Guide Press Menu Use 2 or 3 to select User Data Press Set twiceOne-touch speed dialing Using speed dialingCoded speed dialing Before receiving faxes to your machine Receiving faxes to your machineReceiving faxes manually Canceling receivingScanning Using the Scan key on the operation panelScanning methods Scanning -Basic operation Guidelines MaintenanceWhen to replace an ink tank Replacing ink tanksReplacing an ink tank If there is no improvement Flowchart of printhead maintenanceMaintaining the printhead Out correctlyPrinting the nozzle check pattern Cleaning the printheadPress Menu Use 2 or 3 to select Maintenance Press Set Use 2 or 3 to select the cleaning setting you wantUse 2 or 3 to select Align Print Head Press Set Aligning the printheadPress T Press Set Repeat steps 12 and 13 for column M Removal of the software was completed, but Canon remains TroubleshootingMP Drivers/MP Toolbox Cannot install the software 10-1Cannot print at all Cannot use the software after upgrading to Windows XPDevice Manager, green mark ? is displayed Windows Me Computer will not startPaper does not feed properly 10-3Cannot print to a shared printer Printing stops in the middlePrintout is rubbed or stained Meaningless characters and symbols are printingPaper curls White streaks appear on the printoutPrint the nozzle check pattern Maintaining the printhead, p 10-5Paper comes out but there is nothing copied on it Is the document loaded correctly?Cannot scan a document Copy quality is poor or documents are printed with streaks10-6 Computer has hung up or frozen If an error occurs when scanning an image in PhotoshopQuit other open applications and try again Cannot scan correctly with multi-scan See below if you are having problems receiving faxesWhite margins appear around the scanned image White lines appear on the left side of the imageCannot receive a fax, cannot print a fax 10-9Cannot receive faxes automatically Cannot receive a fax in ECM modeRepeated errors occur when you receive a fax 10-10TroubleshootingCannot send a fax Cannot send a fax in ECM modeFax sent is dirty or documents are printed with streaks Memory card is not recognized Repeated errors occur when you send a faxCannot dial Telephone disconnects during a callUnplug/Eject icon does not appear Windows Removable disk does not appear in Windows Explorer10-14Troubleshooting If nothing displays in the LCD if there is no powerWindows Explorer, you cannot display Thumbnails Windows Removing jams from the machine’s interior If the power disconnects unexpectedlyRemoving jammed paper Removing jams in the paper output trayIf there are repeated paper jams Removing jammed documentsPaying attention to the following points, reload the paper Chapter Troubleshooting LCD messages If you cannot solve the problemIf the nozzle check pattern does not print properly Interpreting the messages11-1 Machine settingsPrinting a list to check the current settings Accessing the machine settings11-2 SettingsName Description Setting Details Function key CopyMM/DD/YYYY 11-333600bps 11-415 SEC 11-5 SwitchFunction key Fax Fax Model Menu Memory Reference Function key Fax11-6 11-7 Menu Photo Print Mode Function key Photo Print11-8 General speciﬁcations SpeciﬁcationsPaper printable areas Printable areasEnvelope printable areas Banner paper printable areas System requirements Ink speciﬁcationsScanned area Photo print speciﬁcations Print speciﬁcationsCopy speciﬁcations Fax Model Fax speciﬁcations Telephone speciﬁcations Scan speciﬁcationsIndex 2Index Index 4Index Limited Warranty-U.S. Only Carry-In/ Mail-In InstantExchange†Index Sending from computer problems 10-11 Index Chapter Quick Reference Guide

Related manuals

Manual 2 pages 5.42 Kb

Manual 155 pages 46.57 Kb