Canon MP700, MP730 manual Chapter Troubleshooting

Page 82

3 Open the feeder cover.

4 Raise the paper release lever A and slide the page under the roller towards the feeder cover.

5Pull out the jammed page from the ADF.

6 Lower the paper release lever A, then close the feeder cover.

• If [Stop/Reset] is pressed during scanning and the document remains in the ADF, wait for the machine to return to standby mode, then press [Resume]. Documents left in the ADF will be ejected automatically.

Troubleshooting

Chapter 10 Troubleshooting 10-17

Image 82

Contents Quick Reference Guide Preface Copyright TrademarksHow to use the documentation provided Quick Reference Guide This guideReading the documentation Installing the Utility SoftwareViewing the documentation on the CD-ROM To copy the documentation to your computer To not copy the documentation to your computerMachine safely, always pay attention to these warnings Type conventionsMachine Contents Machine settings TroubleshootingAppendixSpeciﬁcations Safety information LocationPower Supply Handling Maintenance Users in the U.S.A Pre-installation requirements for Canon facsimile equipmentPower requirements LocationRights of the telephone company Connection of the equipmentCase of equipment malfunction FCC NoticeUsers in Canada XVI Multi-purpose tray IntroductionUnpacking your machine Quick Reference GuideSystem requirements Main components of the machine Operation panel of the machine 6Numeric keys 4Scan key5Photo Print key @2Fax Model Redial/Pause keyIntroduction Documents Documents Print mediaDocument requirements Loading documents Using the platen glassFax Model Using the ADF Lift the document cover Place your document face down onPrint media Loading requirementsSetting the paper thickness lever Setting the print media size and typePress Set Loading print mediaUse 2 or 3 to select the print media size Use 2 or 3 to select the print media typeDocuments and print media Printing documents Printing from yourComputer Load paper in the printerSetting the paper type and print quality/Main tab Preview before printing More informationGrayscale Printing Print AdvisorPrinting from your computer -Basic operation Memory card Photo printing from aBefore printing from a memory card Make sure the machine is on Inserting/removing a memory cardInserting a memory card Insert a memory card into the appropriate slotRemoving a memory card Printing methods Select a printing methodLoad the correct print media in the multi-purpose tray Printing an indexUse 2 or 3 to select Index Press Set Press Start Printing all framesUse 2 or 3 to select ALL Frames Press Set Use 2 or 3 to select borderless printing Use 2 or 3 to select Single Frame Press Set Printing a single frameUse the numeric keys to enter the frame number Use 2 or 3 to view your settings in the LCD Reading data from or writing data to a memory card Enabling/disabling overwriting memory card dataMore information Photo printing from a memory card -Basic operation Before copying Setting color or black & white copyingCopying Making copiesPress Image Quality Use 2 or 3 to select the image quality Adjusting the image quality resolutionAdjusting the exposure density Press Exposure Use 2 or 3 to select the exposure Press SetPC Faxing Sending a faxCharacter/symbol Explanation Characters and symbols for fax numbersClick Send Now Sending faxes from your machine Before sending faxesPress Set twice Letters NumberSending methods Memory sendingRegistering one-touch speed dialing Use 2 or 3 to select the resolutionSpeed dialing Use 2 or 3 to select a one-touch speed dialing key 01 toPress Menu Use 2 or 3 to select User Data Press Set twice Registering coded speed dialingTo change or delete an entry Refer to the User’s Guide Use 2 or 3 to select Coded Speed Dial Press SetOne-touch speed dialing Using speed dialingCoded speed dialing Receiving faxes to your machine Before receiving faxes to your machineCanceling receiving Receiving faxes manuallyScanning Using the Scan key on the operation panelScanning methods Scanning -Basic operation Replacing ink tanks MaintenanceWhen to replace an ink tank GuidelinesReplacing an ink tank Out correctly Flowchart of printhead maintenanceMaintaining the printhead If there is no improvementUse 2 or 3 to select the cleaning setting you want Cleaning the printheadPress Menu Use 2 or 3 to select Maintenance Press Set Printing the nozzle check patternUse 2 or 3 to select Align Print Head Press Set Aligning the printheadPress T Press Set Repeat steps 12 and 13 for column M 10-1 TroubleshootingMP Drivers/MP Toolbox Cannot install the software Removal of the software was completed, but Canon remainsComputer will not start Cannot use the software after upgrading to Windows XPDevice Manager, green mark ? is displayed Windows Me Cannot print at allPrinting stops in the middle 10-3Cannot print to a shared printer Paper does not feed properlyWhite streaks appear on the printout Meaningless characters and symbols are printingPaper curls Printout is rubbed or stainedIs the document loaded correctly? 10-5Paper comes out but there is nothing copied on it Print the nozzle check pattern Maintaining the printhead, pCannot scan a document Copy quality is poor or documents are printed with streaks10-6 Computer has hung up or frozen If an error occurs when scanning an image in PhotoshopQuit other open applications and try again White lines appear on the left side of the image See below if you are having problems receiving faxesWhite margins appear around the scanned image Cannot scan correctly with multi-scan10-9 Cannot receive a fax, cannot print a fax10-10Troubleshooting Cannot receive a fax in ECM modeRepeated errors occur when you receive a fax Cannot receive faxes automaticallyCannot send a fax Cannot send a fax in ECM modeFax sent is dirty or documents are printed with streaks Telephone disconnects during a call Repeated errors occur when you send a faxCannot dial Memory card is not recognizedRemovable disk does not appear in Windows Explorer Unplug/Eject icon does not appear Windows10-14Troubleshooting If nothing displays in the LCD if there is no powerWindows Explorer, you cannot display Thumbnails Windows Removing jams in the paper output tray If the power disconnects unexpectedlyRemoving jammed paper Removing jams from the machine’s interiorIf there are repeated paper jams Removing jammed documentsPaying attention to the following points, reload the paper Chapter Troubleshooting Interpreting the messages If you cannot solve the problemIf the nozzle check pattern does not print properly LCD messagesAccessing the machine settings Machine settingsPrinting a list to check the current settings 11-1Function key Copy SettingsName Description Setting Details 11-211-3 MM/DD/YYYY33600bps 11-415 SEC Switch 11-5Function key Fax Fax Model Menu Memory Reference Function key Fax11-6 Menu Photo Print Mode Function key Photo Print 11-711-8 Speciﬁcations General speciﬁcationsPaper printable areas Printable areasEnvelope printable areas Banner paper printable areas System requirements Ink speciﬁcationsScanned area Photo print speciﬁcations Print speciﬁcationsCopy speciﬁcations Fax Model Fax speciﬁcations Scan speciﬁcations Telephone speciﬁcationsIndex 2Index Index 4Index Limited Warranty-U.S. Only InstantExchange† Carry-In/ Mail-InIndex Sending from computer problems 10-11 Index Chapter Quick Reference Guide

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