Toshiba B-852-TS12-QQ owner manual Removing Jammed Media

Page 69

6. TROUBLESHOOTING

EO1-33029

6.3 Removing Jammed Media

6.3Removing Jammed Media

CAUTION!

Do not scratch the Print Head or Platen using a sharp instrument, as this may cause media feed failure or damage to the printer.

NOTE:

If you get frequent jams in the Cutter, contact a TOSHIBA TEC authorized service representative.

This section describes in detail how to remove jammed media from the printer.

Remove the jammed media from under the Upper Sensor Ass’y as follows:

1.Open the Top Cover.

2.Push the Head Block Release Lever to release and raise the Print Head Block.

3.Lift the Upper Sensor Ass’y, and remove the jammed media.

Upper Sensor Ass’y

4.Clean the Platen and sensors as described in Section 5.1.1 .

5.Media jams in the Cutter Module can be caused by conditions such as wear or residual glue from label stock on the Cutter Blade. Do not use non-specified media with the Cutter.

6- 3

Image 69

Contents 852-TS12-QQ Energy Star is a U.S. registered mark $51,1 3UHFDXWLRQV Table of Contents A2-1 A1-1A3-1 A4-1Introduction Features Product OverviewUnpacking Accessories Dimensions AppearanceFront View Rear View Interior Operation PanelPrecautions Printer SetupProcedure before Operation Assembling the Supply Holder Frame Assembling the AccessoriesConnecting the Cables to Your Printer Connecting the Power Cord Turning the Printer Turning on the PrinterTurning OFF the Printer Disassembling the Supply Holder Unit Installing the Media onto the Supply Holder UnitInstalling the Media and reassembling the Supply Holder Unit Loading Media into the Printer Print Head Block Element Release Lever Below PrinterSetting Sensor Positions Setting the Feed Gap SensorSetting the Black Mark Sensor Loading the Ribbon COM Inserting the Optional Pcmcia CardsTest Print At the same time Test Print Overview Operating Modes Printer OperationOperating Modes System Requirements Installing the Printer DriversDriver Download SystemEO1-33029 Installing the Printer Drivers Driver Download Driver Installation Cont Driver Installation Add Printers Add Printers Uninstalling the TEC B-852 Printer Driver Using the B-852 Printer Properties Menus Printer Operation General Properties Tab Print to the following Details TabPrint using ∙ Click Capture Printer Port Regional Settings Tab Regional Settings Tab Setup Tab Portrait Landscape Rotated Additional Advanced Options Graphics Tab Bar Fonts Tab Printer Operation Bar Fonts Tab Stock Tab Stock Tab Sensor Select Stock Tab Options tab, the following display screen will appear Options TabTesting Tab Testing Tab Testing Tab Testing Tab About Tab About Tab Operation Panel On Line ModeOperation Reset Restart key Dump ModeReceive buffer size Print ConditionsMaintenance CleaningPrint Head/Platen/ Sensors Care/Handling of the Media and Ribbon Troubleshooting Error MessagesError Messages Problems/Causes Solutions Possible Problems Error Messages Problems/Cause SolutionsPossible Problems Causes Solutions Removing Jammed Media Threshold Setting „Threshold setting procedureFeed key Appendix 1 Specifications A1.1 PrinterModel 852-TS12-QQ A1.3 Media A1.2 OptionsA1.3.1 Media Type LabelA1.3.2 Detection Area of the Transmissive Sensor A1.3.4 Effective Print Area A1.3.3 Detection Area of the Reflective SensorA1.4 Ribbon Appendix 2 Messages and Leds Symbols in the messageFollowing message appears „Interface Cables Appendix 3 InterfaceA4.1 Operation Panel Appendix 4 System ModeA4.2 Overview If the power is turn on whileA4.3 Self-Diagnostic Test Printing mode selectionMaintenance counter/parameter settings print out Print head element check Self-Diagnostic Test and the result print outA4.4 Printer Parameter Fine Adjustment Restart Feed Feed Length Fine AdjustmentCut Position Fine Adjustment Back Feed Length Fine Adjustment Axis Fine Adjustment Thermal Transfer Print Thermal Direct Print Rewind Motor Feed Motor Ribbon Motor Voltage Fine Adjustment Feed/Rewind MotorThreshold Manual Fine Adjustment Black Mark/Feed Gap Sensor A4.4 Printer Parameter Fine Adjustment ContBlack Mark Sensor Feed Gap SensorPrint Condition Setting A4.5 Test PrintTest Pattern Selection Specifying the Print Condition for the Test Print Issue Count SettingPrint Speed Setting Printing Mode SelectionSensor Type Selection Issue Mode Selection Label Length SettingPaper Feed Selection Pause key Test Print Pattern SelectionSlant Line 1 dot Slant Line 3 dotsBarcode CharactersNon-Printing Factory TestAuto Print A4.6 PCL Emulation SettingEmulation ON/OFF Selection Print SpeedSensor Type Selection Issue Mode Selection Media Width SettingMedia Size Selection Media Length Setting A4.7 Additional Information A4.7.1 Self-Diagnostic Test Result Sample and DescriptionsSdram 8MB SENSOR1 0 0 0 0 0 0 0 0 1 0 0 1 EXP.I/O OK Total Feed ∙ Descriptions of the Maintenance Counter ODD ODD Letter A4.7.3 Magnified Views of Slant Line PatternAppendix 5 Print Samples UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digits CODE39 Full AsciiKIX Code MaxiCode UPC-A+2 digits UPC-A+5 digitsBar code GlossariesPre-printed media Index Index Page