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| TROUBLESHOOTING |
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MACHINE/COPYING PROBLEMS |
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The following problems are related to the general operation of the machine and copying. |
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Problem |
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| Cause and solution |
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| The machine is not plugged into a power outlet. |
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| → | Plug the machine into a grounded outlet. |
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| Power switch OFF |
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| 12 |
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| → | Turn the power switch ON. |
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| The POWER SAVE indicator ( ) is blinking. |
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| → Indicates that the machine is warming up. Copies cannot be made |
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| until the machine has finished warming up. |
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| The front cover or the side cover is not completely closed. | – |
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| → | Close the front cover or the side cover. |
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The machine does not operate. | The machine is in auto power |
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→ In auto power | 12 |
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| SAVE indicator ( | ) and ON LINE indicator ( | ). Press the |
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| [START] key ( |
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| A paper feed location is blinking. |
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| → A blinking paper feed location means that the size of paper loaded |
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| in the tray is different from the paper size setting for the tray. |
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| Change the paper size setting. |
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| 16 |
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| → To clear the display, do one of the following: |
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| → Use the [TRAY SELECT] key ( |
| ) to change the tray |
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| selection. |
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| → Open and close the tray. |
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| → Press the [CLEAR] key ( | ) or the [RESET] key ( | ). |
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| Select the correct original type for the original. |
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| → Select AUTO with the [AUTO/TEXT/PHOTO] key or press the |
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Copies are too dark or too light. |
| [Light] key ( | ) and [Dark] key ( | ) to manually select an |
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→ appropriate exposure. |
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| If the copy is too light or too dark even though AUTO was selected |
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| with the [AUTO/TEXT/PHOTO] key ( | / / | ), adjust the |
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| automatic exposure level. |
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| The original is not placed face up in the ADF or face down |
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Blank copies. | on the document glass. |
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| 18, 19 |
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→ | Place the original face up in the ADF or face down on the |
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| document glass. |
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| The original was not placed in the correct position. |
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| → | Place the original correctly. |
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| An appropriate ratio was not used for the size of the |
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Part of the image is cut off or there | original and the size of the paper. |
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| 22 |
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→ | Press the [AUTO IMAGE] key ( |
| ) to have the copy made |
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is too much blank space. |
| using the appropriate ratio for the original and paper. |
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| The size of paper loaded in the tray was changed without |
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| changing the tray's paper size setting. |
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| → | Be sure to change the tray's paper size setting whenever you |
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| change the size of paper loaded in the tray. |
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| The paper is outside of the specified size and weight |
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| range. |
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| → Use copy paper within the specified range. |
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Wrinkles appear in the paper or |
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Paper curled or damp. |
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the image disappears in places. |
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→ Do not use curled or crimped paper. Replace with dry copy paper. | – |
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| During periods when the machine is not used for a long time, |
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| remove the paper from the tray and store it in a dark place in a |
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| bag to prevent moisture absorption. |
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