Toshiba e-STUDIO161 Troubleshooting, This chapter describes troubleshooting and misfeed removal

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5

Chapter 5

TROUBLESHOOTING

This chapter describes troubleshooting and misfeed removal.

TROUBLESHOOTING

If you experience difficulty using the machine, check the following troubleshooting guide before calling for service. Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting guide, turn off the power switch and unplug the machine, and contact your authorized service representative.

MACHINE/COPYING PROBLEMS

The machine does not operate

 

 

 

 

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Copies are too dark or too light

 

 

 

 

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Blank copies

 

 

 

 

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Part of the image is cut off or there is too much blank space

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Wrinkles appear in the paper or the image disappears in places

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Paper misfeed

 

 

 

 

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Original size not selected automatically

 

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Copies are smudged or dirty

 

 

 

 

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White or black lines appear on copies

 

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Paper size for a paper tray cannot be set

 

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A copy job stops before it is finished

 

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The POWER SAVE indicator (

) is lit

 

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Any one of the alarm indicators (

 

, , ,

,

......................................................) is lit or blinking

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. ..............................................................................................................................Lighting fixture flickers

 

 

 

 

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PRINTING PROBLEMS

The machine does not print. (ON LINE indicator (

) does not blink.)

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The machine does not print. (ON LINE indicator (

 

.........................................................) was blinking.)

. ..........................................................................................................................................Printing is slow

 

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The printed image is light and uneven

 

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The printed image is dirty

 

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The printed image is skewed or it runs off the paper.

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Any one of the alarm indicators ( , , , ,

) is lit or blinking

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Removing the software

 

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INDICATORS AND DISPLAY MESSAGES

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MISFEED REMOVAL

 

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REPLACING THE TONER CARTRIDGE

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Contents Page Page Checks Passports Driver’s licenses User safety Page Disclaimer Notice Contents Peripheral Devices and Supplies Near an air conditioner Important Points When Selecting AN Installation SiteDo not install your machine in areas that are Or heaterBe sure to allow the required space around the machine Environmental InformationTrademark acknowledgements For servicing and proper ventilationConventions Used in this Manual Using the ManualMeaning of R in Original and Paper Size Indications ADFAB series metric and inch series references Main Features Part Names and Functions Fusing unit release levers Parallel connectorDocument feeder tray when the ADF is installed Exit area when the ADF is installedOperation Panel Paper Size indicators Reset keyOn Line key / indicator Paper feed location / misfeed location indicatorsPower on Power on and OFFPower OFF Paper Paper tray type Paper type Size Weight CapacityLoading Paper Special papersLocks in place Loading PaperLoading the paper tray Fan the paperUnfold the bypass tray Important points when inserting paper in the bypass trayLoading the bypass tray Set the paper guides to the copy paper widthIndicator of the selected paper size lights up Changing a TRAY’S Paper Size SettingFollow these steps to change a tray’s paper size setting EnvelopesImportant points when using the printer mode Press the Start key and then Paper Size Enter keyClose the document cover/ADF Normal CopyingCopying from the document glass Copy is delivered to the paper output trayCopying from the ADF Set the number of copiesRemoving the document cover Auto paper select mode Two-tray model onlyStream feeding mode Copying books or originals with folds or creasesSelecting the Tray Auto tray switching Two-tray model onlyMaking a Copy Darker or Lighter Original typesREDUCTION/ENLARGEMENT/ZOOM Setting the Number of CopiesImportant note when making a large number of copies Automatic Ratio SelectionPress the Auto Image key Manual Ratio SelectionCopy will be delivered to the paper output tray Press the Copy ratio display key XY Zoom copyingSelected ratio for the vertical direction will be entered Selected ratio for the horizontal direction will Place original B as shown below TWO-SIDED Copying Using the Bypass TrayCopy original a Vertically-oriented originalSet the original size to A3 LD Copy indicator Is litDual page Copying Press the Dual page Copy keyInterrupt the copy run Interrupting a Copy RUNPress the Interrupt key to Replace the previous originals and press the Start keyImportant points when setting the paper size Using the Printer ModeBasic Procedure for Printing Maketray. sure that paper is loadedWhen Use close paper size is enabled Pausing a print jobWhen Use close paper size is disabled Operation in Copy and Printer ModesExposure level indicators show the current setting Adjusting the Automatic Exposure LevelMake sure that the ADF indicator is lit Auto indicator stops blinking and lights steadilyToner Save Mode and High Image Quality Mode Photo indicator stops blinking and lights steadily60 sec Customising SettingsUser Programs MinLong beep 300 dpiMinimum CopiesSelecting a Setting for a User Program Base settingsAuditing Mode Settings Settings for Auditing ModeAuditing Mode Reset single account Selecting Auditing Mode Settings For the setting codes, see Auditing Mode Settings p.36Account number change Auditing modeAccount number entry Account number deletionResetting account Copying when Auditing mode is enabledAny one of the alarm indicators TroubleshootingThis chapter describes troubleshooting and misfeed removal Machine does not print. on Line indicator Does not blinkPaper is outside of the specified size and weight Range Power switch OFFPower Save indicator is blinking Front cover or the side cover is not completely closedPaper is not loaded properly Problem Cause and solution Misfeed occursWhen the ADF is installed Pieces of paper inside machineCopies Transfer charger is dirty Any other indicators are litOriginal smudged or blotchy Copying or printing is performedPrinting Problems Click the start button, and then click Control Panel Removing the softwareClick Add or Remove Programs Indicators and Display Messages Remove the misfed original Misfeed RemovalMisfeed in the ADF Section aMisfeed in the Bypass Tray Misfeed indicator will go outSection C Misfeed in the Machine Misfeed in the paper feed areaAllow easier removal Misfeed in the fusing areaLower the fusing unit release levers to Misfed paper duringBe careful not to tear the misfed paper during removal Misfeed in the transport areaClose the side cover Be careful not to tear Misfed paper during RemovalClose the upper paper tray Misfeed in the Upper Paper TrayPush the upper paper tray in completely Close the lower side cover Open the lower side coverRemove the misfed paper Close the lower paper trayReplacing the Toner Cartridge Close the front coverTotal output count Checking the Total Output Count and Toner LevelChecking the Total Output Count Total copy countCleaning the Document Glass and ADF/ Document Cover Routine MaintenanceCleaning the Bypass Tray Paper Feed Roller Cleaning the Transfer Charger Peripheral Devices SpecificationsAutomatic Document Feeder Part names Specification Sheet Paper Feed UnitSpecifications Printer Function Software License Page Index Two-sided copying using the bypass tray Setting the number of copiesTray Select key 11, 15, 16, 18, 19, 21 Troubleshooting Original typesIndicators, lit and blinking Machine settingsProblem occurs Original, placingMemo Page DP-1620 OME030059A0
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