Toshiba e-STUDIO161 manual Printing Problems

Page 50

TROUBLESHOOTING

PRINTING PROBLEMS

In addition to this section, troubleshooting information can also be found in the README files for each of the software programs. To view a README file, see the "Printer Driver Setup Guide".

Problem

Cause and solution

 

Page

 

 

 

 

 

 

 

The machine is set to off-line mode.

 

29

 

 

→ Press the [ON LINE] key ( ) to turn on the ON LINE indicator

 

 

 

( ).

 

 

 

 

 

 

 

 

 

 

The machine is not correctly connected with your

 

 

 

 

computer.

 

 

60

 

 

→ Check both ends of the printer cable and make sure you have a

 

 

 

solid connection. Try a known good cable. For information on

 

 

 

 

cables, see "SPECIFICATIONS".

 

 

 

 

 

 

 

 

 

 

 

Copy job is performed.

 

 

–

 

 

→ Wait until the copy job is complete.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The port setting is not correct.

 

 

Printer

 

 

 

 

Driver

 

 

→ Printing is not possible if the printer driver port setting is not

 

 

 

 

Setup

 

 

correct. Set the port correctly.

 

 

The machine does not print.

 

 

Guide

 

 

 

(ON LINE indicator (

) does not

 

 

 

 

Your machine is not selected correctly in the current

 

 

blink.)

 

 

 

 

application for the print job.

 

 

 

 

 

 

 

–

 

 

→ When choosing "Print" from the "File" menu located in

 

 

 

applications, be sure you have selected "TOSHIBA e-STUDIO161

 

 

 

printer displayed in the "Print" dialog box.

 

 

 

 

 

 

 

 

 

The printer driver has not been installed properly.

 

 

 

 

→ Follow these steps to check and see if the printer driver is

 

 

 

 

installed.

 

 

 

 

 

1 Click the "start" button, click "Control Panel", click "Printers

 

 

 

 

and Other Hardware", and then click "Printers and Faxes".

 

–

 

 

(On Windows 95/98/Me/NT 4.0/2000/XP, click the "Start"

 

 

 

button, select "Settings" and then click "Printers".)

 

 

 

 

2 The "TOSHIBA e-STUDIO161 printer driver icon is not shown.

 

 

 

3 If the icon is shown but you still cannot print, the printer driver

 

 

 

may not have been installed correctly. In this case, delete e-

 

 

 

 

STUDIO161 Printer Driver and then reinstall it.

 

 

 

 

 

 

 

 

 

The tray size settings are not the same on the machine

 

16

 

 

and in the printer driver.

 

 

Printer

 

 

→ Make sure that the same tray paper size is set on the machine

 

Driver

 

 

and in the printer driver. To change the tray paper size setting in

 

Setup

 

 

the printer driver, see the Software Setup Guide.

 

Guide

 

 

 

 

 

The machine does not print.

The specified size of paper has not been loaded.

 

14

→ Load the specified size of paper in the paper tray.

 

 

 

(ON LINE indicator (

) was

 

 

 

 

The PAPER SIZE indicator is blinking.

 

 

blinking.)

 

 

 

 

 

→ When "Use close paper size (user program)" is disabled, the

 

16, 21

 

 

PAPER SIZE indicator on the operation panel will blink. You can

 

 

 

press the [TRAY SELECT] key (

) to select a tray manually,

 

 

 

or load paper in the bypass tray and press the [ON LINE] key (

)

 

 

 

to begin printing.

 

 

–

 

 

→ When "Use close paper size" is enabled, printing will take place

 

 

 

using a size of paper that is close to the size of the print image.

 

 

 

 

 

 

 

 

44

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Contents Page Page Checks Passports Driver’s licenses User safety Page Disclaimer Notice Contents Peripheral Devices and Supplies Near an air conditioner Important Points When Selecting AN Installation SiteDo not install your machine in areas that are Or heaterBe sure to allow the required space around the machine Environmental InformationTrademark acknowledgements For servicing and proper ventilationConventions Used in this Manual Using the ManualMeaning of R in Original and Paper Size Indications ADFAB series metric and inch series references Main Features Part Names and Functions Fusing unit release levers Parallel connectorDocument feeder tray when the ADF is installed Exit area when the ADF is installedOperation Panel Paper Size indicators Reset keyOn Line key / indicator Paper feed location / misfeed location indicatorsPower OFF Power on and OFFPower on Paper Paper tray type Paper type Size Weight CapacityLoading Paper Special papersLocks in place Loading PaperLoading the paper tray Fan the paperUnfold the bypass tray Important points when inserting paper in the bypass trayLoading the bypass tray Set the paper guides to the copy paper widthIndicator of the selected paper size lights up Changing a TRAY’S Paper Size SettingFollow these steps to change a tray’s paper size setting EnvelopesImportant points when using the printer mode Press the Start key and then Paper Size Enter keyClose the document cover/ADF Normal CopyingCopying from the document glass Copy is delivered to the paper output trayCopying from the ADF Set the number of copiesRemoving the document cover Auto paper select mode Two-tray model onlyStream feeding mode Copying books or originals with folds or creasesSelecting the Tray Auto tray switching Two-tray model onlyMaking a Copy Darker or Lighter Original typesREDUCTION/ENLARGEMENT/ZOOM Setting the Number of CopiesImportant note when making a large number of copies Automatic Ratio SelectionCopy will be delivered to the paper output tray Manual Ratio SelectionPress the Auto Image key Selected ratio for the vertical direction will be entered XY Zoom copyingPress the Copy ratio display key Selected ratio for the horizontal direction will Place original B as shown below TWO-SIDED Copying Using the Bypass TrayCopy original a Vertically-oriented originalSet the original size to A3 LD Copy indicator Is litDual page Copying Press the Dual page Copy keyInterrupt the copy run Interrupting a Copy RUNPress the Interrupt key to Replace the previous originals and press the Start keyImportant points when setting the paper size Using the Printer ModeBasic Procedure for Printing Maketray. sure that paper is loadedWhen Use close paper size is enabled Pausing a print jobWhen Use close paper size is disabled Operation in Copy and Printer ModesExposure level indicators show the current setting Adjusting the Automatic Exposure LevelMake sure that the ADF indicator is lit Auto indicator stops blinking and lights steadilyToner Save Mode and High Image Quality Mode Photo indicator stops blinking and lights steadily60 sec Customising SettingsUser Programs MinLong beep 300 dpiMinimum CopiesSelecting a Setting for a User Program Base settingsAuditing Mode Settings Settings for Auditing ModeAuditing Mode Reset single accountSelecting Auditing Mode Settings For the setting codes, see Auditing Mode Settings p.36Account number change Auditing modeAccount number entry Account number deletionResetting account Copying when Auditing mode is enabledAny one of the alarm indicators TroubleshootingThis chapter describes troubleshooting and misfeed removal Machine does not print. on Line indicator Does not blinkPaper is outside of the specified size and weight Range Power switch OFFPower Save indicator is blinking Front cover or the side cover is not completely closedPaper is not loaded properly Problem Cause and solution Misfeed occursWhen the ADF is installed Pieces of paper inside machineCopies Transfer charger is dirty Any other indicators are litOriginal smudged or blotchy Copying or printing is performedPrinting Problems Click Add or Remove Programs Removing the softwareClick the start button, and then click Control Panel Indicators and Display Messages Remove the misfed original Misfeed RemovalMisfeed in the ADF Section aSection C Misfeed indicator will go outMisfeed in the Bypass Tray Misfeed in the Machine Misfeed in the paper feed areaAllow easier removal Misfeed in the fusing areaLower the fusing unit release levers to Misfed paper duringBe careful not to tear the misfed paper during removal Misfeed in the transport areaClose the side cover Be careful not to tear Misfed paper during RemovalPush the upper paper tray in completely Misfeed in the Upper Paper TrayClose the upper paper tray Close the lower side cover Open the lower side coverRemove the misfed paper Close the lower paper trayReplacing the Toner Cartridge Close the front coverTotal output count Checking the Total Output Count and Toner LevelChecking the Total Output Count Total copy countCleaning the Bypass Tray Paper Feed Roller Routine MaintenanceCleaning the Document Glass and ADF/ Document Cover Cleaning the Transfer Charger Automatic Document Feeder SpecificationsPeripheral Devices Part names Specification Sheet Paper Feed UnitSpecifications Printer Function Software License Page Index Two-sided copying using the bypass tray Setting the number of copiesTray Select key 11, 15, 16, 18, 19, 21 Troubleshooting Original typesIndicators, lit and blinking Machine settingsProblem occurs Original, placingMemo Page DP-1620 OME030059A0

e-STUDIO161 specifications

The Toshiba e-STUDIO161 is a multifunctional display of efficiency and reliability, designed to cater to the needs of small to medium-sized businesses. This compact copier-printer offers various features that make it an ideal choice for organizations looking to streamline their document workflow while maintaining high-quality output.

One of the standout qualities of the e-STUDIO161 is its versatility. This machine not only functions as a copier but also provides printing and scanning capabilities, making it a comprehensive office device. It operates with a print speed of up to 16 pages per minute, ensuring that users do not experience unnecessary downtime during busy workloads. The device also has a first copy output time of approximately 8.5 seconds, which highlights its efficiency for quick copying tasks.

In terms of technology, the e-STUDIO161 employs advanced digital imaging technology that guarantees sharp, clear prints and copies. The machine supports a maximum resolution of 600 x 600 dpi, delivering high-quality outputs for documents and images. Moreover, the printing engine is designed for easy operation, allowing users to navigate the settings with an intuitive control panel.

Another notable feature is its document feeding system. The Toshiba e-STUDIO161 is equipped with a 50-sheet automatic document feeder (ADF), which enhances productivity by allowing users to scan or copy multiple pages without manual intervention. The scanner supports color scanning with a resolution of 600 x 600 dpi, enabling high-quality digital archiving and document distribution.

Environmental consciousness is a critical aspect of the e-STUDIO161's design. It is Energy Star certified, which means it meets stringent energy efficiency standards. The device also features a sleep mode to minimize power consumption during inactivity, making it a suitable choice for businesses that prioritize sustainability.

The e-STUDIO161 has a compact size, allowing it to fit comfortably in limited office space. It is designed for easy installation and setup, with straightforward connectivity options that include USB and network capabilities. This facilitates seamless integration into existing office networks, ensuring that users can print and scan with minimal hassle.

In summary, the Toshiba e-STUDIO161 is a multifunctional device that brings together speed, quality, and efficiency. Its advanced imaging technology, versatile features, and compact design make it a valuable asset for any office, providing a perfect solution to meet diverse document management needs. With a focus on user-friendliness and environmental sustainability, the e-STUDIO161 stands out as a reliable choice for modern businesses.
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