7.11 Troubleshooting
Displayed on LCD | Audible Alarm | Alarm Description | What You Should Do |
Output Overload | Two Beeps/sec | The UPS is overloaded (in | Remove loads from the UPS; least to |
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| Line Mode). More power | most critical. If this solves the |
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| required than the UPS can | problem, the UPS will return to |
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| provide. The UPS operates | normal operation. |
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| in bypass. |
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Battery Test | No Beeps | Battery test active. | No action needed. |
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| User Notification only. |
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Constant Beep | Overcharged Batteries. | Turn off loads. Turn off UPS. | |
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| Call service @ |
Low Battery | 2 Beeps/5 sec | UPS operating on Battery | The unit will restart |
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| Power and will shut down | Automatically when acceptable |
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| soon due to low battery | power returns. |
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| voltage. |
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1 Beep/5 sec | UPS operating on Battery | Save your data and perform a | |
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| Power. | controlled shutdown. |
Charger Failure | Constant Beep | Failed Charger. | Call service @ |
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Constant Beep | High ambient | Ensure that the UPS fans and | |
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| Temperature. | vents are not blocked, and that |
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| the ambient temp. is < 40° C. If |
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| problem persists call service @ |
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Output Short | Constant Beep | Output short circuit. | Call service @ |
High output Voltage | Constant Beep | High output voltage. | Call service @ |
Low Output Voltage | Constant Beep | Low output voltage. | Call service @ |
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Bus Fault | 2 Beeps/sec | High internal DC bus | Turn off loads. Turn off UPS. |
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| Voltage. | Call service @ |
Site Wiring Fault | 1 Beep/sec | Voltage detected between | UPS main connector has wrong |
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| neutral and ground. | polarity. Rotate the connector |
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| installed to main supply without |
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| ground. See section 5.5 for |
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| information on how to disable |
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| the Site wiring alarm. |
Line Abnormal | 1 Beep/sec | Wrong AC Line backed |
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up during auto restart. |
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