Dell D420 Aruba, Australia Sydney, 0011, Website support.euro.dell.com, Austria Vienna, 900

Page 34

 

Sales

0-810-444-3355

 

 

 

Aruba

General Support

toll-free: 800-1578

 

 

 

Australia (Sydney)

Website: support.ap.dell.com

 

 

 

International Access Code:

 

 

 

 

0011

E-mail: support.ap.dell.com/contactus

 

 

 

Country Code: 61

 

 

General Support

13DELL-133355

City Code: 2

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail: tech_support_central_europe@dell.com

 

 

 

 

Austria (Vienna)

Home/Small Business Sales

0820 240 530 00

 

 

International Access Code:

Home/Small Business Fax

0820 240 530 49

 

 

Home/Small Business Customer Care

0820 240 530 14

900

Country Code: 43

Preferred Accounts/Corporate Customer Care

0820 240 530 16

 

 

Support for XPS

0820 240 530 81

 

City Code: 1

 

 

Home/Small Business Support for all other Dell computers

0820 240 530 17

 

Preferred Accounts/Corporate Support

0660 8779

 

 

 

 

Switchboard

0820 240 530 00

 

 

 

Bahamas

General Support

toll-free: 1-866-278-6818

 

 

 

Barbados

General Support

1-800-534-3066

 

 

 

 

Website: support.euro.dell.com

 

Belgium (Brussels)

 

 

Tech Support for XPS

02 481 92 96

 

 

 

 

International Access Code: 00

Tech Support for all other Dell computers

02 481 92 88

Country Code: 32

Tech Support Fax

02 481 92 95

Customer Care

02 713 15 65

 

City Code: 2

 

 

Corporate Sales

02 481 91 00

 

 

 

 

Fax

02 481 92 99

 

 

 

 

Switchboard

02 481 91 00

 

 

 

Bermuda

General Support

1-800-342-0671

 

 

 

Bolivia

General Support

toll-free: 800-10-0238

 

 

 

 

Website: www.dell.com/br

 

Brazil

 

 

Customer Support, Tech Support

 

International Access Code: 00

0800 90 3355

 

 

 

 

 

Country Code: 55

Technical Support Fax

51 481 5470

 

 

 

City Code: 51

Customer Care Fax

51 481 5480

 

 

Sales

0800 90 3390

 

British Virgin Islands

General Support

toll-free: 1-866-278-6820

 

 

 

Brunei

Technical Support (Penang, Malaysia)

604 633 4966

 

 

Customer Care (Penang, Malaysia)

604 633 4888

 

Country Code: 673

 

 

Transaction Sales (Penang, Malaysia)

604 633 4955

 

 

 

 

 

Online Order Status: www.dell.ca/ostatus

 

 

 

 

 

AutoTech (automated Hardware and Warranty Support)

toll-free: 1-800-247-9362

 

 

 

 

Customer Service (Home Sales/Small Business)

toll-free: 1-800-847-4096

 

 

 

 

Customer Service (med./large business, government)

toll-free: 1-800-326-9463

Canada (North York,

Customer Service (printers, projectors, televisions, handhelds, digital jukebox,

toll-free: 1-800-847-4096

and wireless)

Ontario)

 

 

 

Hardware Warranty Support (Home Sales/Small Business)

toll-free: 1-800-906-3355

 

International Access Code:

 

 

Hardware Warranty Support (med./large bus., government)

toll-free: 1-800-387-5757

011

 

 

 

Hardware Warranty Support (printers, projectors, televisions, handhelds, digital

1-877-335-5767

 

jukebox, and wireless)

 

 

 

 

 

 

Sales (Home Sales/Small Business)

toll-free: 1-800-387-5752

 

 

 

 

Sales (med./large bus., government)

toll-free: 1-800-387-5755

 

 

 

 

Spare Parts Sales & Extended Service Sales

1 866 440 3355

 

 

 

Cayman Islands

General Support

1-800-805-7541

Chile (Santiago)

 

 

Country Code: 56

Sales and Customer Support

toll-free: 1230-020-4823

City Code: 2

 

 

 

 

 

 

Technical Support website: support.dell.com.cn

 

 

 

 

 

Technical Support E-mail: cn_support@dell.com

 

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Contents Dell Latitude D420 Users Guide Abbreviations and AcronymsFront View About Your ComputerDevice status lights Fingerprint reader optional Keyboard and network status lightsLeft View Audio connectorsRight View Network connector RJ-45 USB connectorsModem connector RJ-11 Video connectorBottom View Back to Contents Cleaning Your Computer AppendixFCC Notice U.S. Only Macrovision Product NoticeFCC Class B Checking the Battery Charge Using a BatteryBattery Performance Dell QuickSet Battery MeterLow-Battery Warning Conserving Battery PowerPower Management Modes Standby ModeReplacing the Battery Configuring Power Management SettingsCharging the Battery Hibernate ModeStoring a Battery Card Types Using CardsInstalling a PC Card or 34-mm ExpressCard Card BlanksInstalling a PC Card Installing a Smart Card or Secure Digital SD CardInstalling a 34-mm Express Card Removing a PC Card, 34-mm Express Card, or Blank Back to Contents Switching the Video Image Using the DisplayAdjusting Brightness Setting Display Resolution and Refresh RateSwapping Primary and Secondary Displays Finding Information What Are You Looking For? Find It HereDell Support Website support.dell.com Service Tag and Microsoft Windows LicenseGuides Select Drivers & Downloads and click GoOperating System CD Glossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Obtaining Assistance Online Services Getting Help Ftp.dell.comAutomated Order-Status Service Problems With Your OrderAutoTech Service Support ServiceContacting Dell Diagnostics ChecklistBefore You Call Antigua and Barbuda0011 ArubaAustralia Sydney Website support.euro.dell.comCosta Rica China XiamenColombia Czech Republic PragueGermany Langen France Paris MontpellierCorporate GreeceJamaica GeneralItaly Milan Website support.jp.dell.comMexico MacaoWebsite support.ap.dell.com Malaysia Penang MontserratSt. Lucia Puerto RicoSt. Kitts and Nevis St. VincentWebsite support.ap.dell.com Thailand Website support.ap.dell.com Taiwan002 Trinidad/TobagoVirgin Islands VenezuelaNumeric Keypad Using the Keyboard and Touch PadKey Combinations Fingerprint Reader optional Power ManagementTouch Pad Speaker FunctionsCustomizing the Touch Pad and Track Stick Changing the Track-Stick CapMouse Properties window Page Network Setup Wizard Setting Up a NetworkPhysically Connecting to a Network or Broadband Modem Wireless Local Area Network WlanSetting Up a New Wlan Checking Your Wireless Network CardWhat You Need to Establish a Wlan Connection Connecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerConnecting to a Mobile Broadband Network Mobile Broadband or Wireless Wide Area Network WwanEnabling/Disabling the Wireless Network Card Under Pick a Help topic, click Dell User and System GuidesDell Wi-Fi Catcher Network Locator Internet Connection FirewallRecommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your ComputerHard Drive Removing the Hard Drive Dismantling the Hard Drive Replacing the Hard Drive Hinge CoverKeyboard MemoryPage Wireless Local Area Network Wlan Cards Mini-CardsMobile Broadband Wwan Cards Page Subscriber Identity Module SIM Card Internal Card With Bluetooth Wireless Technology Coin-Cell BatteryBack to Contents Dell QuickSet Securing Your Computer Using Smart CardsPasswords Security Cable LockUsing a Hard Drive Password Using a Primary/System PasswordUsing an Administrator Password Trusted Platform Module TPMSecurity Management Software Enabling the TPM FeatureUsing the Security Management Software Activating the Security Management SoftwareComputer Tracking Software If Your Computer Is Lost or StolenSystem Setup Screens System Setup ProgramViewing the System Setup Screens Commonly Used SettingsEnabling the Infrared Sensor Performing a One-Time BootChanging COM Ports Locate Fast IR under Onboard DevicesPage Reinstalling Drivers and Utilities Reinstalling SoftwareWhat Is a Driver? DriversSoftware and Hardware Incompatibilities Using the Drivers and Utilities CDManually Reinstalling Drivers Click Start→ Help and SupportUndoing the Last System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring Your Operating SystemReinstalling Windows XP Using the Operating System CDEnabling System Restore Before You BeginSpecifications Audio CommunicationsVideo DisplayBattery AC AdapterPhysical EnvironmentalAbbreviations and Acronyms Start the Files and Settings Transfer Wizard Transferring Information to a New ComputerClick Files and Settings Transfer Wizard Back to Contents Packing the Computer Traveling With Your ComputerIdentifying Your Computer Travel TipsBack to Contents Dell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionDell Support Utility Drive ProblemsAccessing the Dell Support Utility Clicking the Dell Support IconProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems If you hear an unfamiliar scraping or grinding soundError Messages Mail, Modem, and Internet ProblemsVerify that the modem is communicating with Windows Page Click Start→ Control Panel→ Add or Remove Programs Keyboard Problems Ieee 1394 Device ProblemsExternal Keyboard problems Computer does not start up Lockups and Software ProblemsUnexpected characters Computer stops respondingOther software problems Memory ProblemsNetwork Problems Solid blue screen appearsMobile Broadband Network PC Card or ExpressCard ProblemsWireless Local Area Network Wlan Restart the computer and log on to the network againEnsuring Sufficient Power for Your Computer Power ProblemsDocking Power Considerations AC Power Loss While the Computer Is Docked Printer ProblemsScanner Problems Docking While the Computer Is RunningNo sound from headphones Sound and Speaker ProblemsTouch Pad or Mouse Problems No sound from integrated speakersIf the display is blank Video and Display ProblemsIf the display is difficult to read Click Start→ Control Panel→ Appearance and Themes Adjust the Windows display settingsIf only part of the display is readable Connect an external monitor
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