Dell D420 France Paris Montpellier, Corporate, Germany Langen, Greece, Grenada, Guatemala, Guyana

Page 36

France (Paris) (Montpellier)

Switchboard

0825 004 700

Switchboard (calls from outside of France)

04 99 75 40 00

 

International Access Code: 00

 

 

Sales

0825 004 700

 

 

 

Country Code: 33

Fax

0825 004 701

 

 

City Codes: (1) (4)

Fax (calls from outside of France)

04 99 75 40 01

 

 

Corporate

 

 

 

 

 

 

 

Technical Support

0825 004 719

 

Customer Care

0825 338 339

 

 

 

 

Switchboard

01 55 94 71 00

 

 

 

 

Sales

01 55 94 71 00

 

 

 

 

Fax

01 55 94 71 01

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail: tech_support_central_europe@dell.com

 

 

 

 

Germany (Langen)

Technical Support for XPS

069 9792 7222

 

 

Technical Support for all other Dell computers

069 9792-7200

 

International Access Code: 00

Home/Small Business Customer Care

0180-5-224400

 

 

 

Country Code: 49

Global Segment Customer Care

06103 766-9570

 

 

City Code: 6103

Preferred Accounts Customer Care

06103 766-9420

 

 

Large Accounts Customer Care

06103 766-9560

 

 

 

 

 

Public Accounts Customer Care

06103 766-9555

 

 

 

 

Switchboard

06103 766-7000

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

Technical Support

00800-44 14 95 18

Greece

Gold Service Technical Support

00800-44 14 00 83

 

 

 

 

International Access Code: 00

Switchboard

2108129810

 

 

 

Country Code: 30

Gold Service Switchboard

2108129811

 

 

Sales

2108129800

 

 

 

 

 

Fax

2108129812

 

 

 

Grenada

General Support

toll-free: 1-866-540-3355

 

 

 

Guatemala

General Support

1-800-999-0136

 

 

 

Guyana

General Support

toll-free: 1-877-270-4609

 

Website: support.ap.dell.com

 

 

 

 

 

Technical Support E-mail: HK_support@Dell.com

 

 

 

 

 

Technical Support (Dimension and Inspiron)

2969 3188

 

 

 

Hong Kong

Technical Support (OptiPlex, Latitude, and Dell Precision)

2969 3191

International Access Code:

Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and

2969 3196

PowerVault™)

 

001

 

 

Customer Care

3416 0910

 

Country Code: 852

 

 

Large Corporate Accounts

3416 0907

 

 

 

 

Global Customer Programs

3416 0908

 

 

 

 

Medium Business Division

3416 0912

 

 

 

 

Home and Small Business Division

2969 3105

 

 

 

 

E-mail: india_support_desktop@dell.com

 

 

india_support_notebook@dell.com

 

 

india_support_Server@dell.com

 

 

 

 

 

 

1600338045

India

Technical Support

 

 

 

and 1600448046

 

 

 

 

Sales (Large Corporate Accounts)

1600 33 8044

 

 

 

 

Sales (Home and Small Business)

1600 33 8046

 

 

 

 

Website: support.euro.dell.com

 

 

E-mail: dell_direct_support@dell.com

 

 

 

 

 

Sales

 

 

 

 

 

Ireland Sales

01 204 4444

 

 

 

 

Dell Outlet

1850 200 778

 

 

 

 

Online Ordering HelpDesk

1850 200 778

 

 

 

 

Customer Care

 

 

 

 

 

Home User Customer Care

01 204 4014

Ireland (Cherrywood)

 

 

Small Business Customer Care

01 204 4014

International Access Code: 00

Corporate Customer Care

1850 200 982

Technical Support

 

 

 

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Contents Dell Latitude D420 Users Guide Abbreviations and AcronymsAbout Your Computer Front ViewDevice status lights Fingerprint reader optional Keyboard and network status lightsAudio connectors Left ViewRight View USB connectors Modem connector RJ-11Network connector RJ-45 Video connectorBottom View Back to Contents Cleaning Your Computer AppendixMacrovision Product Notice FCC Notice U.S. OnlyFCC Class B Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterConserving Battery Power Power Management ModesLow-Battery Warning Standby ModeConfiguring Power Management Settings Charging the BatteryReplacing the Battery Hibernate ModeStoring a Battery Using Cards Installing a PC Card or 34-mm ExpressCardCard Types Card BlanksInstalling a Smart Card or Secure Digital SD Card Installing a PC CardInstalling a 34-mm Express Card Removing a PC Card, 34-mm Express Card, or Blank Back to Contents Using the Display Adjusting BrightnessSwitching the Video Image Setting Display Resolution and Refresh RateSwapping Primary and Secondary Displays Finding Information What Are You Looking For? Find It HereService Tag and Microsoft Windows License GuidesDell Support Website support.dell.com Select Drivers & Downloads and click GoOperating System CD Glossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Online Services Getting HelpObtaining Assistance Ftp.dell.comProblems With Your Order AutoTech ServiceAutomated Order-Status Service Support ServiceDiagnostics Checklist Before You CallContacting Dell Antigua and BarbudaAruba Australia Sydney0011 Website support.euro.dell.comChina Xiamen ColombiaCosta Rica Czech Republic PragueFrance Paris Montpellier CorporateGermany Langen GreeceGeneral Italy MilanJamaica Website support.jp.dell.comMacao Website support.ap.dell.com Malaysia PenangMexico MontserratPuerto Rico St. Kitts and NevisSt. Lucia St. VincentWebsite support.ap.dell.com Taiwan 002Website support.ap.dell.com Thailand Trinidad/TobagoVirgin Islands VenezuelaUsing the Keyboard and Touch Pad Numeric KeypadKey Combinations Power Management Touch PadFingerprint Reader optional Speaker FunctionsChanging the Track-Stick Cap Customizing the Touch Pad and Track StickMouse Properties window Page Setting Up a Network Physically Connecting to a Network or Broadband ModemNetwork Setup Wizard Wireless Local Area Network WlanChecking Your Wireless Network Card Setting Up a New WlanWhat You Need to Establish a Wlan Connection Connecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerMobile Broadband or Wireless Wide Area Network Wwan Enabling/Disabling the Wireless Network CardConnecting to a Mobile Broadband Network Under Pick a Help topic, click Dell User and System GuidesDell Wi-Fi Catcher Network Locator Internet Connection FirewallAdding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerHard Drive Removing the Hard Drive Dismantling the Hard Drive Replacing the Hard Drive Hinge CoverKeyboard MemoryPage Wireless Local Area Network Wlan Cards Mini-CardsMobile Broadband Wwan Cards Page Subscriber Identity Module SIM Card Internal Card With Bluetooth Wireless Technology Coin-Cell BatteryBack to Contents Dell QuickSet Using Smart Cards PasswordsSecuring Your Computer Security Cable LockUsing a Primary/System Password Using an Administrator PasswordUsing a Hard Drive Password Trusted Platform Module TPMEnabling the TPM Feature Using the Security Management SoftwareSecurity Management Software Activating the Security Management SoftwareComputer Tracking Software If Your Computer Is Lost or StolenSystem Setup Program Viewing the System Setup ScreensSystem Setup Screens Commonly Used SettingsPerforming a One-Time Boot Changing COM PortsEnabling the Infrared Sensor Locate Fast IR under Onboard DevicesPage Reinstalling Software What Is a Driver?Reinstalling Drivers and Utilities DriversUsing the Drivers and Utilities CD Manually Reinstalling DriversSoftware and Hardware Incompatibilities Click Start→ Help and SupportUsing Microsoft Windows XP System Restore Creating a Restore PointUndoing the Last System Restore Restoring Your Operating SystemUsing the Operating System CD Enabling System RestoreReinstalling Windows XP Before You BeginSpecifications Communications VideoAudio DisplayBattery AC AdapterPhysical EnvironmentalAbbreviations and Acronyms Start the Files and Settings Transfer Wizard Transferring Information to a New ComputerClick Files and Settings Transfer Wizard Back to Contents Traveling With Your Computer Identifying Your ComputerPacking the Computer Travel TipsBack to Contents Troubleshooting Dell Technical Update ServiceDell Diagnostics When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionDrive Problems Accessing the Dell Support UtilityDell Support Utility Clicking the Dell Support IconCD and DVD drive problems Hard drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundMail, Modem, and Internet Problems Error MessagesVerify that the modem is communicating with Windows Page Click Start→ Control Panel→ Add or Remove Programs Ieee 1394 Device Problems Keyboard ProblemsExternal Keyboard problems Lockups and Software Problems Unexpected charactersComputer does not start up Computer stops respondingMemory Problems Network ProblemsOther software problems Solid blue screen appearsPC Card or ExpressCard Problems Wireless Local Area Network WlanMobile Broadband Network Restart the computer and log on to the network againPower Problems Ensuring Sufficient Power for Your ComputerDocking Power Considerations Printer Problems Scanner ProblemsAC Power Loss While the Computer Is Docked Docking While the Computer Is RunningSound and Speaker Problems Touch Pad or Mouse ProblemsNo sound from headphones No sound from integrated speakersVideo and Display Problems If the display is blankIf the display is difficult to read Adjust the Windows display settings If only part of the display is readableClick Start→ Control Panel→ Appearance and Themes Connect an external monitor
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