Dell D420 specifications

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Cache disabled due to failure — The primary cache internal to the microprocessor has failed. Contact Dell (see Contacting Dell).

CD drive controller failure — The CD drive does not respond to commands from the computer (see Dell Support Utility).

Data error — The hard drive cannot read the data that it is attempting to read (see Dell Support Utility).

Decreasing available memory — One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see Memory).

Disk C: failed initialization — The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see Dell Diagnostics).

Drive not ready — The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay (see Hard Drive).

Error reading PCMCIA card — The computer cannot identify the PC Card or ExpressCard. Reinsert the card or try another card (see Using Cards).

Extended memory size has changed — The amount of memory recorded in NVRAM does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell (see Contacting Dell).The file being copied is too large for the destination drive.

The file that you are trying to copy is too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk.

A filename cannot contain any of the following characters: \ / : * ? " < > — Do not use these characters in filenames.

Gate A20 failure — A memory module may be loose. Reinstall the memory modules and, if necessary, replace them (see Memory).

General failure — The operating system is unable to carry out the command. The message is usually followed by specific information—for example, Printer out of paper. Take the appropriate action.

Hard-disk drive configuration error — The computer cannot identify the drive type. Shut down the computer, remove the hard drive (see Hard Drive), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics (see Dell Diagnostics).

Hard-disk drive controller failure 0 — The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see Hard Drive), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see Dell Diagnostics).

Hard-disk drive failure — The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see Hard

Drive), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see Dell Diagnostics).

Hard-disk drive read failure — The hard drive may be defective. Shut down the computer, remove the hard drive (see Hard Drive), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see Dell Diagnostics).

Insert bootable media — The operating system is trying to boot to a nonbootable CD. Insert a bootable CD.

Invalid configuration information-please run system setup program — The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program (see System Setup Program).

Keyboard clock line failure — For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see Dell Diagnostics).

Keyboard controller failure — For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see Dell Diagnostics).

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Contents Dell Latitude D420 Users Guide Abbreviations and AcronymsAbout Your Computer Front ViewDevice status lights Fingerprint reader optional Keyboard and network status lightsAudio connectors Left ViewRight View Network connector RJ-45 USB connectorsModem connector RJ-11 Video connectorBottom View Back to Contents Cleaning Your Computer AppendixMacrovision Product Notice FCC Notice U.S. OnlyFCC Class B Checking the Battery Charge Using a BatteryBattery Performance Dell QuickSet Battery MeterLow-Battery Warning Conserving Battery PowerPower Management Modes Standby ModeReplacing the Battery Configuring Power Management SettingsCharging the Battery Hibernate ModeStoring a Battery Card Types Using CardsInstalling a PC Card or 34-mm ExpressCard Card BlanksInstalling a Smart Card or Secure Digital SD Card Installing a PC CardInstalling a 34-mm Express Card Removing a PC Card, 34-mm Express Card, or Blank Back to Contents Switching the Video Image Using the DisplayAdjusting Brightness Setting Display Resolution and Refresh RateSwapping Primary and Secondary Displays Finding Information What Are You Looking For? Find It HereDell Support Website support.dell.com Service Tag and Microsoft Windows LicenseGuides Select Drivers & Downloads and click GoOperating System CD Glossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Obtaining Assistance Online ServicesGetting Help Ftp.dell.comAutomated Order-Status Service Problems With Your OrderAutoTech Service Support ServiceContacting Dell Diagnostics ChecklistBefore You Call Antigua and Barbuda0011 ArubaAustralia Sydney Website support.euro.dell.comCosta Rica China XiamenColombia Czech Republic PragueGermany Langen France Paris MontpellierCorporate GreeceJamaica GeneralItaly Milan Website support.jp.dell.comMexico MacaoWebsite support.ap.dell.com Malaysia Penang MontserratSt. Lucia Puerto RicoSt. Kitts and Nevis St. VincentWebsite support.ap.dell.com Thailand Website support.ap.dell.com Taiwan002 Trinidad/TobagoVirgin Islands VenezuelaUsing the Keyboard and Touch Pad Numeric KeypadKey Combinations Fingerprint Reader optional Power ManagementTouch Pad Speaker FunctionsChanging the Track-Stick Cap Customizing the Touch Pad and Track StickMouse Properties window Page Network Setup Wizard Setting Up a NetworkPhysically Connecting to a Network or Broadband Modem Wireless Local Area Network WlanChecking Your Wireless Network Card Setting Up a New WlanWhat You Need to Establish a Wlan Connection Connecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerConnecting to a Mobile Broadband Network Mobile Broadband or Wireless Wide Area Network WwanEnabling/Disabling the Wireless Network Card Under Pick a Help topic, click Dell User and System GuidesDell Wi-Fi Catcher Network Locator Internet Connection FirewallRecommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your ComputerHard Drive Removing the Hard Drive Dismantling the Hard Drive Replacing the Hard Drive Hinge CoverKeyboard MemoryPage Wireless Local Area Network Wlan Cards Mini-CardsMobile Broadband Wwan Cards Page Subscriber Identity Module SIM Card Internal Card With Bluetooth Wireless Technology Coin-Cell BatteryBack to Contents Dell QuickSet Securing Your Computer Using Smart CardsPasswords Security Cable LockUsing a Hard Drive Password Using a Primary/System PasswordUsing an Administrator Password Trusted Platform Module TPMSecurity Management Software Enabling the TPM FeatureUsing the Security Management Software Activating the Security Management SoftwareComputer Tracking Software If Your Computer Is Lost or StolenSystem Setup Screens System Setup ProgramViewing the System Setup Screens Commonly Used SettingsEnabling the Infrared Sensor Performing a One-Time BootChanging COM Ports Locate Fast IR under Onboard DevicesPage Reinstalling Drivers and Utilities Reinstalling SoftwareWhat Is a Driver? DriversSoftware and Hardware Incompatibilities Using the Drivers and Utilities CDManually Reinstalling Drivers Click Start→ Help and SupportUndoing the Last System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring Your Operating SystemReinstalling Windows XP Using the Operating System CDEnabling System Restore Before You BeginSpecifications Audio CommunicationsVideo DisplayBattery AC AdapterPhysical EnvironmentalAbbreviations and Acronyms Start the Files and Settings Transfer Wizard Transferring Information to a New ComputerClick Files and Settings Transfer Wizard Back to Contents Packing the Computer Traveling With Your ComputerIdentifying Your Computer Travel TipsBack to Contents Dell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option Function Dell Support Utility Drive Problems Accessing the Dell Support Utility Clicking the Dell Support IconProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems If you hear an unfamiliar scraping or grinding soundMail, Modem, and Internet Problems Error MessagesVerify that the modem is communicating with Windows Page Click Start→ Control Panel→ Add or Remove Programs Ieee 1394 Device Problems Keyboard ProblemsExternal Keyboard problems Computer does not start up Lockups and Software ProblemsUnexpected characters Computer stops respondingOther software problems Memory ProblemsNetwork Problems Solid blue screen appearsMobile Broadband Network PC Card or ExpressCard ProblemsWireless Local Area Network Wlan Restart the computer and log on to the network againPower Problems Ensuring Sufficient Power for Your ComputerDocking Power Considerations AC Power Loss While the Computer Is Docked Printer ProblemsScanner Problems Docking While the Computer Is RunningNo sound from headphones Sound and Speaker ProblemsTouch Pad or Mouse Problems No sound from integrated speakersVideo and Display Problems If the display is blankIf the display is difficult to read Click Start→ Control Panel→ Appearance and Themes Adjust the Windows display settingsIf only part of the display is readable Connect an external monitor
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