9
3. Setting the Gateway through IVR
VoIP transmits voice data (packet) via the Internet to achieve telecommunications. This means that the telecommunication quality is closely related to the whole network environment. If any one of the telecommunicating parties has insufficient bandwidth or frequent packet loss, the telecommunication quality will be poor. Therefore, an excellent telecommunication can only be created when Gateway is connected to the Internet and when network environment is stable.
Preparation
Install the Gateway according to instructions. Connect the power supply, telephone set, telephone cable, and network cable properly as described in Chapter 2.
If a static IP is used, confirm the desired IP settings of the WAN Port (IP address, Subnet Mask, and Default gateway). Please contact your local Internet Service Provider (ISP) if you have any questions.
If using dialup ADSL (PPPoE) for network connection, confirm the dialup account number and password.
If users wish to build Gateway under the NAT, Gateway WAN Port IP address and LAN Port should not use the same range. This is to avoid phone failures.
Basic Settings of a Gateway
IP Settings— Connecting Gateway to the Internet.
Telephone Number of Gateway Phone Number (
Gateway and SIP Prefix Number).
Using Phone Book or Phone Book manager
Please refer to Section 6 for Basic Dialing Method
Gateway provides two setting modes:
1.Telephone IVR Setting.
2.Browser Setting.
The IVR provides basic query and setting functions, while the browser provides a full setting function.
IVR (Interactive Voice Response)
Gateway provides convenient IVR functions. Users only need to pick up a handset and enter the function code for the query and setting without using a PC.
NOTE: After finishing the settings, make sure the new settings are saved. This is so that the new settings will take effect after the system is restarted.