3Com 4210G manual Configuration System Failure, Troubleshooting when there is no terminal display

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The Switch 4210G switches use fixed fans. If a fixed fan failure occurs, you cannot solve the problem by yourself. Please contact your sales agent or service engineer.

To ensure the normal operation of the switch, you need to contact the local sales agent or service engineer as soon as possible when a fixed fan failure occurs.

Configuration System Failure

After the switch is powered on and the system is normal, the booting information will be displayed on the configuration terminal. If the configuration system has any faults, there will not be any screen display at the configuration terminal or the displayed characters will be totally illegible.

Troubleshooting when there is no terminal display

If there is no output information after the configuration is powered on, please check whether:

z

z

The power supply is normal

The console cable is properly connected

If no problems are found after the above-mentioned items have been checked, the cause may lie in the console cable or the settings of the terminal (such as hyper terminal) parameters. Please perform the corresponding check.

Troubleshooting when the terminal display is illegible

If there is illegible display at the configuration terminal, the cause might lie in the parameter setting error at the terminal (such as HyperTerminal). Verify the following terminal parameter (such as hyper terminal) settings:

z

z

z

z

z

z

Baud rate: 19,200

Data bits: 8

Parity: none

Stop bits: 1

Flow control: none

Terminal emulation: VT100.

6-4

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Contents 3Com Switch 4210G Family Environmental Statement Organization Chapter ContentsAbout This Manual ConventionsCreate Folder Related DocumentationObtaining Documentation Convention DescriptionTable of Contents Page Iii Overview 4210G 24-Port 4210G 48-Port 4210G PWR 4210G NTVDC Introduction to Switch 4210G Switch 4210G 24-PortSwitch 4210G 48-Port Switch 4210G PWR 24-Port Switch 4210G PWR 48-Port Switch 4210G NT 24-Port Switch 4210G NT 48-Port PortsConsole Port Specification 10/100/1000Base-T Ethernet Port1000Base-X SFP Port Model SFP port 10/100/1000Base-T Ethernet port LEDsCombo Port LEDsRPS Status LED Port Mode LEDSystem Status LED Status DescriptionSeven-Segment LED StatusSystem status Seven-segment LED Description 10/100/1000Base-T Auto-Sensing Ethernet Port Status LED Status Description Port mode Ethernet port 1000Base-X SFP Port Status LEDShort-haul Dual-Port 10 GE CX4 Interface Module Optional Interface ModulesInterface Module Status LED Mark Status DescriptionCX4 Cable Connector type Length Dual-Port 10 GE XFP Interface ModuleCentral Max Transceiver Connector Fiber Transmission One-port 10 GE XFP Interface ModuleDistance Connector Fiber Transmission Cable type Distance Dual-Port 10 GE SFP+ Interface ModuleTransceiver Central Max Description of LEDs of Interface Modules 22 SFP+ cableSafety Precautions Installation SiteElectromagnetic Susceptibility Temperature/HumidityCleanness Gas Maximum concentration mg/mInstallation Tools Laser SafetyInstalling the Switch Installation Flow of the SwitchIntroduction to Mounting Bracket Configuration Type of front Mounting bracket Use Front Mounting Brackets to Install a SwitchModel Physical dimensions × W × D Configuration Type of rear Mounting BracketUse Front Mounting Brackets and a Tray to Install a Switch Use Front and Rear Mounting Brackets to Install a Switch Page Page Mounting the Switch on a Workbench Connecting the Grounding Cable When a Grounding Strip is AvailableWhere a Grounding Conductor Can be Buried Other Installation Sites Connecting the Power Cords Connecting the AC Power CordSwitch module Power supply Connection method Mode Connecting the RPS Power Cord 16Connect an AC power cord to a horizontal AC power socketPage Installing an Interface Module Installing an Interface CardInstalling Dedicated CX4/SFP+ Cable Removing an Interface ModuleInstalling Switches for an IRF Removing Dedicated CX4/SFP+ CableInstallation Flow for an IRF Task RemarksDrawing a Plan for an IRF with Switches For details, see Installing an Interface ModuleConfigure the physical connection mode Page Verifying the Installation 29Cable connections for an IRF with 1-port interface modulesRJ-45 Signal Direction DB-9 Setting up the Configuration EnvironmentConnecting the Console Cable Console CableSetting Terminal Parameters Connection Procedure4Set the serial port used by the HyperTerminal connection 6HyperTerminal window Booting the Switch Checking before Powering on the SwitchPowering on the Switch Describes the fields above 2Description on the fields Changing the Startup Mode Enter Y. The system displays the following information BUS Clock Speed 33MHz Memory Size 128MB Mac Address Page Loading Software Through the Boot ROM Menu Boot MenuIntroduction to Loading Modes Press Ctrl + B. The system displays Loading Software Using Xmodem Through Console Port Introduction to XmodemRequired ROM file effective2Properties dialog box Cccccccccccccccccc CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCdone Loading Software Using Tftp through Ethernet Port Loading host softwareLoad File name Loading Software Using FTP Through Ethernet Port Introduction to FTPDescription Loading Software Using FTP Loading Software Through CLILoading Software Using Tftp Update the Boot ROM program on the switchMissing Boot ROM Password Password Missing FailureMissing User Password Software Loading FailureRPS input Power Supply FailureAC input RPS&AC inputFan Failure Mark State System status LEDSteady red Configuration System Failure Troubleshooting when there is no terminal displayTroubleshooting when the terminal display is illegible