![](/images/new-backgrounds/1266779/266779123x1.webp)
Troubleshooting
Problem
Cause
Remedy
The | The power cable is not plugged in. |
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| Plug the power cable in firmly. | |||||
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turn on. |
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You attempted to turn on The |
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| Wait for approximately two minutes. | ||||||
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| immediately after turning it off. |
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| <MEMO> |
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| • To protect the lamp, you cannot turn on | |||||
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| power for two minutes after you turn it off. | |||||
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| The filter cover is not correctly attached. |
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| Correctly attach the filter cover. | |||||
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| The lamp cover is not correctly attached. |
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| Correctly attach the lamp cover. | |||||
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No picture. | The lens cover has not been removed. |
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| Remove the lens cover. |
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| The |
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| Check the connections. |
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| to the other components. |
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| The input signal has not been correctly |
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| Select the correct input signal with the | |||||
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| selected. |
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| INPUT button. |
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| Press the AUTO button on the remote | |||||
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| control. |
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| Use the menu to adjust the signal setting | |||||
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| to suit the input setting. |
| [Initial] | |||
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| The picture is turned off. |
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| Press the HIDE button again to cancel the | |||||
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| HIDE function. |
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| The computer is not set to display on the |
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| Set the computer to display on the external | |||||
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| external monitor. |
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| monitor. (Refer to the computer operating | |||||
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| instructions.) |
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Image is unstable. | The connection cables are not correctly |
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| Correctly connect the cables to the | |||||
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| attached to the connectors. |
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| appropriate connectors. |
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Picture is blurred. | The lens is not correctly focused. |
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| Press the FOCUS button, and adjust the | |||||
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| focus. |
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| The screen and the |
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| Adjust the projection angle and direction, | |||||
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| facing each other directly. |
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| and the height of the | |||||
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The image becomes | There is condensation on the |
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| Switch the | |||||
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cloudy. |
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| condensation disappears. |
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Cannot adjust focus or | [Lens Adjustment Lock] in the menu is set |
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| Set correctly. |
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zoom, or the vertical | to ON. |
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| Set [Lens Adjustment Lock] to off. | |||||
position of the lens. |
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| Press the MENU button to display the menu | |||||
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| and select [Setup] |
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| [Lens Adjustment | ||
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| Lock]. |
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Remote control does | The batteries are exhausted. |
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| Replace both batteries with new ones. | |||||
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not work correctly. |
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The remote control sensor is not set |
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| Set correctly. |
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| correctly. |
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| Press the MENU button to display the menu | |||||
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| and select [Setup] |
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| [Remote Control | ||
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| Sensor]. |
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| There is a fluorescent lamp near the |
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| Turn off the remote control sensor near the | |||||
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| remote control sensor being used. |
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| fluorecent lamp, and use the other remote | |||||
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| sensor. |
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| The remote control code switch is |
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| Set the remote control code switch to the | |||||
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| incorrectly set. |
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| same ID number as the setting on the | |||||
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| “REMOTE CONTROL ID” in the setting menu. | |||||
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