Brother MFC 1780, MFC 1770 Phone Line or Connections, Vertical Black Lines When Receiving

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78	C H A P T E R E L E V E N

Vertical Black Lines When Receiving

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at

1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal).

Phone Line or Connections

Fax Machine Does Not Answer When Called

Make sure the fax machine is in the correct receiving mode for your setup (either FAX Only or FAX/TEL). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the fax machine’s telephone jack. If there is no ringing when you call your

fax machine, call your Telephone Company to check the line.

No Dial Tone on the Handset

Press Hook — OR — Lift the handset. If you hear no dial tone, check telephone line cord connections at the fax machine and wall jack. Check that the handset is connected to the fax machine’s handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company.

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Contents FAX 1170 FAX 1270 MFC 1770 MFC If You Need to Call Customer Service For Customer Service Fax-Back SystemBrother on the World Wide Web Brother Bulletin BoardFor USA and Canada Ordering Accessories and Supplies DescriptionTable of Contents Inserting spaces Printing a Fax in Memory Vii Viii Test Sheet Procedures for USA only Using This ManualFinding Information About Fax Machines Fax Tones and HandshakeECM Error Correction Mode FAX 1170 Control Panel Overview 1170FAX 1270 Control Panel Overview 1270MFC 1770/1780 Control Panel Overview MFCAssembly and Connections Packing List Make sure you have the following itemsChoosing a Location AssemblyAttach the document support Install the printing cartridge Attach recording paper supportInstall recording paper Connect the power cord Connect the handsetConnect the telephone line Special Line ConsiderationsRoll Over Phone Lines Two-Line Phone SystemConverting Telephone Wall Outlets Multi-Line Connections PBX See Easy ReceiveConnecting an External Telephone Answering Device TAD Custom Features on Your Phone LineSequence Connections Connecting an External Telephone Outgoing Message OGMSetting Dialing Mode Tone/Pulse Fax SettingsSetting Date and Time Setting Station ID Entering TextSpecial characters and symbols Inserting spacesMaking corrections Repeating lettersStoring One Touch Dial Numbers One Touch Dialing FAX or F/T or TEL 987 65Storing Speed Dial Numbers Speed DialingSPEED-DIAL? # Enter & SETSetup Groupgo Enter & SET Setting Groups for BroadcastingChanging One Touch Speed Dial Numbers Memory Storage Setting Beeper LevelName Enter & SET Function Mode User-Friendly ProgrammingFunction Selection Table Alternating DisplaysFAX NO. & Start Copy Press Copy Cancel JOB More Info Interrupt A P T E R F O U R Sending Faxes Before you beginContrast Setting Manual TransmissionSelect Answer Mode Receiving FaxesAutomatic Transmission Manual and Automatic Fax RedialCurrent Answer Mode Easy ReceiveSetting Ring Delay Setting F/T Ring TimeFAX/TEL Manual FAX only TAD Ring Timexx SECSpeaker Volume Setting the Handset VolumeRing Volume Setting Recording Paper SizeSmoothing RCD PaperReduction Printing a Reduced Incoming DocumentDialing Options Manual DialingHold One Touch DialingPause Tone/Pulse Searching Telephone IndexA P T E R S I Daily Timer Quick Scan Fax TransmissionDelayed Transmission Interrupting Timer and Poll WaitingMemory 100% Enter FAX no Insert DocumentCanceling a Delayed Fax Overseas ModeCancel JOB Overseas ModeError Re-Transmission Composing Electronic CoverTo Create a Custom Comment Comment OFF Please Call Urgent ConfidentialAlways Send Cover Temporary CoverCoverpageoff Coverpageon Comment OFF Please Call Urgent Confidential User DefinedCall Reservation Printing a CoverCall Reserveon Call Reserveoff Print Call Back Message Next-Fax ReservationCall Backoff Call Backon NEXT-FAX ReservdFor F/T Fax/Tel Mode Only Multiple Resolution TransmissionOperation from Extension Telephone Distinctive Ring Remote ACT.ONACT.CODE*51 DEACT.CODE#51SET Mode Pick UP to SETCaller ID Setup to Poll Another Fax PollingPollingoff Enter FAX no Press Start KEYSetup to Be Polled Poll Waiting Delayed PollingMultiple Copies Copy FunctionsReducing and Enlarging Copies Setting Fax Storage Remote Fax OptionsFAX Storageoff Select & SET Erase ALL FAX? 1.YES 2.NOPaging/Fax Forwarding PagingPAG# Enter Programming Paging NumberChanging Remote Retrieval Access Code Remote RetrievalFAX FWD FWD# Enter & SETUsing Remote Retrieval Access Code Remote CommandsRetrieving Memory Status List and Fax Messages Changing Fax Forwarding Number ACT.REPORT Fax Machine ActivityALL Dial To print a report Activity Report IntervalTransmission Verification Xmit Report ACT.RPT.OFFStandard Telephone FCC Notices International Energy Star Compliance Statement A P T E R T E NFederal Comission Compliance Notice For USA Only Industry Canada Compliance Statement For Canada OnlyImportant Safety Instructions Do not use this product near waterVoice Compilation and Publication Notice TrademarksTroubleshooting Error Messages Clean UP ScannerCOMM.ERROR Connection Fail Machine Error Press Stop KEY Disconnected Document JAM No RESPONSE/BUSYNot Registered Printer FaultCheck Paper If You Are Having Difficulty with Your Fax Machine Scanner ErrorPrinting or Receiving Faxes Vertical Black Lines When Receiving Phone Line or ConnectionsSending Faxes Handling Incoming CallsFor Customer Service Index PBX Sort Multi-Function Link option for FAX 1170 and FAX Speciﬁcations Packing Shipping the Fax Machine Remote Retrieval Access Card Changing Remote Retrieval Access Code Visit us on the World Wide Web