Brother MFC 1770, MFC 1780, FAX 1270, FAX 1170 owner manual Sending Faxes, Handling Incoming Calls

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M A I N T E N A N C E A N D T R O U B L E S H O O T I N G	79
M A I N T E N A N C E A N D T R O U B L E S H O O T I N G

See

For FAX/TEL

Mode Only

p. 52

Sending Faxes

Poor Transmitting Quality

Try changing your resolution to FINE or SUPERFINE (see “Resolution” p. 34). Make a copy to verify the fax machine’s scanner operation.

Dialing Does Not Work

Check for a dial tone.

Change TONE/PULSE setting (see “Setting Dialing Mode (Tone/Pulse)” p. 19).

Check all line cord connections, and make sure the curled handset cord is not in the EXT jack.

Check power cord connection.

Send a manual fax by pressing Hook — OR — Lifting the handset, and dialing the number. Wait to hear fax receiving tones before pressing

Vertical Black Lines When Sending

Use your fax machine to make a copy. If the copy shows the same problem, the scanner area is dirty. Lift the front cover and check the document path. Clean the scanner’s white roller and the glass strip under the roller using isopropyl alcohol and a lint-free cloth (see p. 74).

Handling Incoming Calls

Double Ring in FAX/TEL Mode

The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone and press your fax machine’s Deactivation Code (default setting is #51).

Transferring a Call to the Fax Machine

If you have answered the fax machine handset, press Start , and hang up immediately.

If you answered at an extension phone, press your three-digit Activation Code (the factory setting is ✳51). When your fax machine answers, hang up.

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Contents FAX 1170 FAX 1270 MFC 1770 MFC If You Need to Call Customer Service Fax-Back System For Customer ServiceBrother on the World Wide Web Brother Bulletin BoardFor USA and Canada Description Ordering Accessories and SuppliesTable of Contents Inserting spaces Printing a Fax in Memory Vii Viii Finding Information Using This ManualTest Sheet Procedures for USA only Fax Tones and Handshake About Fax MachinesECM Error Correction Mode 1170 FAX 1170 Control Panel Overview1270 FAX 1270 Control Panel OverviewMFC MFC 1770/1780 Control Panel OverviewAssembly and Connections Make sure you have the following items Packing ListAttach the document support AssemblyChoosing a Location Attach recording paper support Install the printing cartridgeInstall recording paper Connect the handset Connect the power cordSpecial Line Considerations Connect the telephone lineRoll Over Phone Lines Two-Line Phone SystemConverting Telephone Wall Outlets See Easy Receive Multi-Line Connections PBXSequence Custom Features on Your Phone LineConnecting an External Telephone Answering Device TAD Connections Outgoing Message OGM Connecting an External TelephoneSetting Date and Time Fax SettingsSetting Dialing Mode Tone/Pulse Entering Text Setting Station IDInserting spaces Special characters and symbolsMaking corrections Repeating lettersStoring One Touch Dial Numbers FAX or F/T or TEL 987 65 One Touch DialingSpeed Dialing Storing Speed Dial NumbersSPEED-DIAL? # Enter & SETChanging One Touch Speed Dial Numbers Setting Groups for BroadcastingSetup Groupgo Enter & SET Name Enter & SET Setting Beeper LevelMemory Storage User-Friendly Programming Function ModeFAX NO. & Start Copy Press Copy Alternating DisplaysFunction Selection Table Cancel JOB More Info Interrupt A P T E R F O U R Before you begin Sending FaxesManual Transmission Contrast SettingReceiving Faxes Select Answer ModeAutomatic Transmission Manual and Automatic Fax RedialEasy Receive Current Answer ModeSetting F/T Ring Time Setting Ring DelayFAX/TEL Manual FAX only TAD Ring Timexx SECSetting the Handset Volume Speaker VolumeSetting Recording Paper Size Ring VolumeSmoothing RCD PaperPrinting a Reduced Incoming Document ReductionManual Dialing Dialing OptionsPause One Touch DialingHold Searching Telephone Index Tone/PulseA P T E R S I Quick Scan Fax Transmission Daily TimerInterrupting Timer and Poll Waiting Delayed TransmissionMemory 100% Enter FAX no Insert DocumentOverseas Mode Canceling a Delayed FaxCancel JOB Overseas ModeComposing Electronic Cover Error Re-TransmissionTo Create a Custom Comment Comment OFF Please Call Urgent ConfidentialTemporary Cover Always Send CoverCoverpageoff Coverpageon Comment OFF Please Call Urgent Confidential User DefinedCall Reserveon Call Reserveoff Printing a CoverCall Reservation Next-Fax Reservation Print Call Back MessageCall Backoff Call Backon NEXT-FAX ReservdOperation from Extension Telephone Multiple Resolution TransmissionFor F/T Fax/Tel Mode Only Remote ACT.ON Distinctive RingACT.CODE*51 DEACT.CODE#51Pick UP to SET SET ModeCaller ID Polling Setup to Poll Another FaxPollingoff Enter FAX no Press Start KEYDelayed Polling Setup to Be Polled Poll WaitingReducing and Enlarging Copies Copy FunctionsMultiple Copies Remote Fax Options Setting Fax StorageFAX Storageoff Select & SET Erase ALL FAX? 1.YES 2.NOPaging Paging/Fax ForwardingPAG# Enter Programming Paging NumberRemote Retrieval Changing Remote Retrieval Access CodeFAX FWD FWD# Enter & SETRemote Commands Using Remote Retrieval Access CodeRetrieving Memory Status List and Fax Messages Changing Fax Forwarding Number ALL Dial Fax Machine ActivityACT.REPORT Activity Report Interval To print a reportTransmission Verification Xmit Report ACT.RPT.OFFStandard Telephone FCC Notices A P T E R T E N International Energy Star Compliance StatementIndustry Canada Compliance Statement For Canada Only Federal Comission Compliance Notice For USA OnlyDo not use this product near water Important Safety InstructionsVoice Trademarks Compilation and Publication NoticeTroubleshooting Clean UP Scanner Error MessagesCOMM.ERROR Connection FailDisconnected Machine Error Press Stop KEYDocument JAM No RESPONSE/BUSY Check Paper Printer Fault Not Registered Printing or Receiving Faxes Scanner ErrorIf You Are Having Difficulty with Your Fax Machine Phone Line or Connections Vertical Black Lines When ReceivingHandling Incoming Calls Sending FaxesFor Customer Service Index PBX Sort Multi-Function Link option for FAX 1170 and FAX Speciﬁcations Packing Shipping the Fax Machine Remote Retrieval Access Card Changing Remote Retrieval Access Code Visit us on the World Wide Web