Panasonic KX-FP151E manual Operations, Fax sending, Fax receiving

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KX-FP151/155(E)(071-076) 01.12.19 10:05 AM Page 74

Operations

General (cont.)

The other party complains they only hear a fax tone and cannot talk.

FAX ONLY mode is set. Tell the other party the number is only used for faxes.

Change the receiving mode:

KX-FP151: TEL mode (p. 38) or TEL/FAX mode (p. 40).

KX-FP155: TAD/FAX mode (p. 48), TEL mode (p. 38) or TEL/FAX mode (p. 40).

The RSbutton does not function properly.

If this button is pressed during dialling, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialled will be redialled.

The receiving mode does not function properly.

TEL/FAX mode is set (p. 40, 41).

During programming, I cannot enter the code, ID number or password (KX-FP155 only).

All or part of the numbers are the same. Change the number: feature #11 (p. 63), #41 (p. 65), #51 and #52 (p. 67).

The ink film runs out quickly.

The HELP printing function, copy function, and reports also use ink film.

The unit beeps.

Recording paper or ink film has run out. Press {to stop the beeps and install paper/ink film.

The speakerphone is not working (KX-FP155 only).

Use the speakerphone in a quiet room.

If you have difficulty hearing the other party, adjust the volume using +or -.

Fax – sending

I cannot send documents.

The telephone line cord is connected to the “EXT” jack on the unit. Connect to the “LINE” jack (p. 16) (KX-FP151 only).

The other party’s fax machine is busy or has run out of recording paper. Try again.

The other party’s machine is not a facsimile. Check with the other party.

The other party’s fax machine rings too many times. Send the fax manually (p. 30).

(continued)

The other party complains that letters on their received document are distorted or not clear.

If your line has special telephone services such as call waiting, the service may have been activated during fax transmission.

Connect the unit to a line that does not have these services.

The extension telephone on the same line is off the hook. Hang up the extension telephone and try again.

Try copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.

The other party complains that dirty patterns or black lines appear on their received document.

The glass or rollers are dirty. Clean them (p. 79).

I cannot send a fax overseas.

Use the overseas transmission mode of feature #23 (p. 64).

Add two pauses at the end of the telephone number or dial manually.

Fax – receiving

I cannot receive documents.

The telephone line cord is connected to the “EXT” jack on the unit. Connect to the “LINE” jack (p. 16) (KX-FP151 only).

I cannot receive documents automatically.

The receiving mode is set to TEL mode. Set the receiving mode:

KX-FP151: FAX ONLY mode (p. 39) or TEL/FAX mode (p. 40).

KX-FP155: TAD/FAX mode (p. 48), FAX ONLY mode (p. 39) or TEL/FAX mode (p. 40).

The time taken to answer the call is too long. Decrease the number of rings: feature #06 (p. 62), #30 (p. 65) and #78 (p. 70).

The greeting message is too long. Shorten the message (p. 49) (KX-FP155 only).

(continued)

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Contents Operating Instructions This pictured model is KX-FP151For your future reference Date of purchase Serial numberDeclaration of Conformity CopyrightWarranty Registration Date of purchase600001 08700 to Fax Terms and ConditionsSafety instructions Important safety instructionsTable of Contents TAD/FAX mode receiving phone calls and faxes automatically Advanced featuresTechnical data about this product Important Information Condition of guaranteeAccessories Included accessoriesMains lead Telephone line cord...1 Handset Handset cord Operating instructions Quick Start SheetAccessory information Model No Specifications / UsageKX-FA55X KX-FP151 onlyHelp function Help ButtonHelp SET Finding the Controls OverviewLocation To mute your voice to To print a quick Other party during aTo store a setting during To stop an operation or cancelTo adjust volumes p To select the features or featureSetup Ink film installing / replacingFor replacement only Pull out the blue gear and remove the usedCorrect Incorrect Back coverRecording paper Paper trayTo add paper Metal bar Connections To use the fax machine with a computer on the same lineDate and time, your logo and facsimile telephone number Setting the date and timeMenu SET Setting your logo StopRecall Menu SET MuteTo select characters with the dial keypad To select characters using +orDisplay order of characters Recall Menu Setting your facsimile telephone numberTo delete a number Adjusting volume Volume / Reall featureRecall button!to use the recall feature Storing names and telephone numbers into the directory Navigator DirectoryMenuset Editing a stored entry Erasing a stored entryMaking a phone call using the directory Navigator Directory / RecordingRecording a telephone conversation KX-FP155 only Record StopCaller ID service from your phone company To confirm caller information using the Caller ID listCaller ID How Caller ID is displayedViewing and calling back using caller information Stop FAX/START Caller IDTo display the caller’s name Display while viewingErasing all caller information Erasing specific caller information KX-FP155 onlyCaller ID Stop EraseStoring caller information into the directory Press +or -until the number desiredEntry is displayed Caller IDInitiating voice contact Voice ContactReceiving a request for voice contact Sending a fax manually Sending FaxesHelp FAX/START Stop SET Documents you can send Sending a fax using the directory Stop FAX/STARTFax auto redial If your unit does not send a faxBroadcast transmission Programming entries into the broadcast memoryMenu Stop SETErasing a stored entry in the broadcast memory Adding a new entry into the broadcast memoryStop Menu SET To cancel the broadcast setting Sending the same document to pre-programmed partiesDisplay Press +or -until the following is Displayed To send to selected parties only onceSetting the unit to receive faxes When receiving phone When receiving calls CallsWhen receiving faxes Receiving FaxesWhen receiving phone calls Fax receivingWith answering Machine KX-FP151 only Remote Fax activationActivating TEL mode TEL mode Answering all calls manuallyReceiving a fax manually Activating FAX only mode FAX only mode All calls are received as faxesAuto Answer Delayed ring setting Phone call To set TEL/FAX modeCall is received Fax callingWhen an extension telephone is connected Using the unit with an answering machine KX-FP151 only Setting up the fax machine and an answering machineSet the fax machine to TEL mode p or FAX only mode p Activate the answering machineHow the fax machine and answering machine work Receiving a voice message and fax document in one callReceiving phone calls Receiving faxesPress w Dial the fax number Example Extension telephoneUnit will start reception Pager call When your pager receives a pager callMenu SET REDIAL/PAUSE Copying Making a copyStart Stop Copy To stop copyingTo reduce a document To enlarge a documentTo collate multiple copies Setup KX-FP155 only TAD/FAX mode Receiving phone calls and faxes automaticallySetting up the voice and fax message reception Make sure that feature #77 is set toGreeting KX-FP155 only Recording your own greeting messagesRecord SetstopErasing your own recorded greeting messages To cancel erasing, press Press wErase SET Stop Memo Message KX-FP155 only Leaving a message for others or yourselfPress w Long beep will sound Microphone SETListening to recorded messages Incoming Messages KX-FP155 onlyPlay Messages Erase Slow Quick SET Stop Remote Operation KX-FP155 only Operating from a remote locationRemote operation card Recording a message in a mailboxWhen there are new messages When voice memory is fullKey Remote command Listening to recorded messagesOther remote operations Voice Mailbox KX-FP155 only How callers can leave you private messagesTo use a mailbox How incoming messages are recorded in a mailboxRecording your own mailbox greeting messages Menu Stop SETTo check the mailbox greeting message To erase your own mailbox greeting messageTo record a memo message into a mailbox Record Erase SET Stop Play MessagesTo erase all the messages in a mailbox Call your unit from a remote touch tone telephone Listening to recorded messages from a remote locationTo listen to messages in another memory after playback Option KX-FP155 only Transferring recorded messages to another telephoneRecording your own transfer greeting message To check the transfer greeting messageProgramming Features SummaryGeneral programming method How to set menu options Basic featuresProgramming table VOX Advanced features Normal Setting the recording time alert Setting the friendly reception#43 #44Setting the fax voice guidance Setting the auto disconnectionSetting the mailbox 1 password Setting the mailbox 2 passwordCheck Setting the incoming message Setting the Error CorrectionMode ECM Setting the connecting toneFAX only TEL/FAXTAD/FAX YESReports Error MessagesDisplay Recording paper is not installed or the unit has run out Paper. Install paper and press wto clear the messageInk film is not installed. Install it p When making a copy, the document being stored exceedsGeneral Cannot make and receive callsUnit does not work Unit does not ringFax sending OperationsFax receiving Receiving mode CopyingUsing an answering machine KX-FP151 only If a power failure occursAnswering device KX-FP155 only Jams Recording paper jamDocument jams sending Centre part Front cover Jammed documentCleaning Document feederThermal head Do not touch the black sheets on the thermal headPrinted Reports Reference lists and reportsPress wto start printing Stop MenusetSpecifications Technical data about this productPaper specifications Recording paper size A4 210 mm x 297 mm Important Information Important InformationMethod of connection Fitting a plug to the mains lead Guarantee Condition of guaranteePanasonic Business Systems U.K Please keep these Operating Instructions with your receiptCode Feature name IndexProgram index IndexIndex Manufacturer Sales Department Panasonic Business Systems U.KPFQX1628ZA KV1201ST0