Operations
General (cont.)
The other party complains they only hear a fax tone and cannot talk.
●FAX ONLY mode is set. Tell the other party the number is only used for faxes.
●Change the receiving mode:
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–
The RSbutton does not function properly.
●If this button is pressed during dialling, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialled will be redialled.
The receiving mode does not function properly.
●TEL/FAX mode is set (p. 40, 41).
During programming, I cannot enter the code, ID number or password
●All or part of the numbers are the same. Change the number: feature #11 (p. 63), #41 (p. 65), #51 and #52 (p. 67).
The ink film runs out quickly.
●The HELP printing function, copy function, and reports also use ink film.
The unit beeps.
●Recording paper or ink film has run out. Press {to stop the beeps and install paper/ink film.
The speakerphone is not working (KX-FP155 only).
●Use the speakerphone in a quiet room.
●If you have difficulty hearing the other party, adjust the volume using +or
Fax – sending
I cannot send documents.
●The telephone line cord is connected to the “EXT” jack on the unit. Connect to the “LINE” jack (p. 16)
●The other party’s fax machine is busy or has run out of recording paper. Try again.
●The other party’s machine is not a facsimile. Check with the other party.
●The other party’s fax machine rings too many times. Send the fax manually (p. 30).
(continued)
The other party complains that letters on their received document are distorted or not clear.
●If your line has special telephone services such as call waiting, the service may have been activated during fax transmission.
Connect the unit to a line that does not have these services.
●The extension telephone on the same line is off the hook. Hang up the extension telephone and try again.
●Try copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.
The other party complains that dirty patterns or black lines appear on their received document.
●The glass or rollers are dirty. Clean them (p. 79).
I cannot send a fax overseas.
●Use the overseas transmission mode of feature #23 (p. 64).
●Add two pauses at the end of the telephone number or dial manually.
Fax – receiving
I cannot receive documents.
●The telephone line cord is connected to the “EXT” jack on the unit. Connect to the “LINE” jack (p. 16)
I cannot receive documents automatically.
●The receiving mode is set to TEL mode. Set the receiving mode:
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–
●The time taken to answer the call is too long. Decrease the number of rings: feature #06 (p. 62), #30 (p. 65) and #78 (p. 70).
●The greeting message is too long. Shorten the message (p. 49)
(continued)
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