Panasonic UF-490 Troubleshooting, If You Have Any of These Problems, Symptom Cause / Action

Page 95

Troubleshooting

If You Have Any of These Problems

 

 

 

 

 

 

 

 

 

 

Mode

Symptom

Cause / Action

page

 

 

 

 

 

 

 

 

During Standby

The display is blinking

The battery is completely discharged. This may happen at first

--

 

 

 

 

installation. After setting the clock, the blinking will stop.

 

 

 

 

 

 

 

 

 

During Transmission

Document doesn’t

1. Check that your document is free of staples and paper

36

 

 

 

feed/multiple feeds

clips, and that it is not greasy or torn.

 

 

 

 

 

2. Check that your document is the right type to send through

 

 

 

 

 

an ADF by consulting the list on "Documents You Cannot

 

 

 

 

 

Send". If your document has the characteristics listed,

 

 

 

 

 

make a photocopy of your document and send the copy

 

 

 

 

 

instead.

 

 

 

 

 

3. Check that the document is loaded properly.

37

 

 

 

 

4. Adjust the ADF Pressure.

106

 

 

 

 

 

 

 

 

 

Document jam

The information code 031 will appear on the display if the

103

 

 

 

 

document becomes jammed.

 

 

 

 

 

 

 

 

 

Transmission Copy

Vertical lines on the

Check own copy quality. If copy is OK, your machine has no

104

 

 

Quality

transmitted document

problem, report to the receiving party that they have a

 

 

 

 

 

problem. If copy is NG, clean the Scanning Area.

 

 

 

 

 

 

 

 

 

 

Transmitted document

1. Make sure the document is set face down.

 

 

 

 

is blank

2. Check own copy quality. If copy is OK, your machine has

104

 

 

 

 

no problem, report to the receiving party that they have a

 

 

 

 

 

problem. If copy is NG, clean the Scanning Area.

 

 

 

 

 

 

 

 

 

During Reception

No recording paper

The information code 010 will appear on the display if the

17

 

 

 

 

paper runs out.

 

 

 

 

 

 

 

 

 

 

Recording paper jam

The information code 001 or 007 will appear on the display if

102

 

 

 

 

the paper gets jammed.

 

 

 

 

 

 

 

 

 

 

Recording paper

Make sure that there is paper in the Paper Tray. Follow the

17

 

 

 

doesn’t advance into

instructions for loading paper.

 

 

 

 

machine

 

 

 

 

 

 

 

 

 

 

 

Recording paper

Check to see if the recording paper is jammed inside of the

102

 

 

 

doesn’t eject after

machine.

 

 

 

 

printing

 

 

 

 

 

 

 

 

 

 

 

Document auto

Check Print Reduction settings.

61

 

 

 

reduction doesn’t work

 

 

 

 

 

 

 

 

 

 

 

Out of toner

The information code 041 will appear on the display if the

15

 

 

 

 

Toner Cartridge runs out of toner.

 

 

 

 

 

 

 

 

 

Print Copy Quality

Vertical lines printing

Print out a Journal report (e.g. FUNCTION, 6, 1 , SET and 1)

82

 

 

 

on the received

and check quality to make sure whether your machine has

15

 

 

 

document

trouble.

 

 

 

 

 

• If Journal report quality is OK, your machine has no problem,

 

 

 

 

 

report to the sending party that they have a problem.

 

 

 

 

 

• If copy is NG, replace the Drum Unit.

 

 

 

 

 

 

 

 

 

 

Fuzzy print

1. Make sure you are using the correct paper for the best

109

 

 

 

 

possible print quality.

 

 

 

 

 

2. Try reversing the recording paper to the other side.

 

 

 

 

Missing dots or lines/

1. Make sure you are using the correct paper for the best

109

 

Solving

 

inconsistent darkness

possible print quality.

 

 

 

 

 

 

 

within print

2. Replace the Drum Unit.

15

 

 

 

 

 

 

 

 

 

Fading print

Your Toner Cartridge may be running out of toner. Replace the

15

 

Problem

 

 

possible print quality.

 

 

 

 

Toner Cartridge.

 

 

 

 

Faint print

You may need to choose a different paper for the best

109

 

 

 

 

 

 

 

 

95

Page 94 Page 96
Image 95
Page 94 Page 96
Contents UE-403167 UF-490Model and Serial Number Important InformationTable of Contents Table of Contents Advanced FeaturesPrintout Journals and Lists Table of ContentsNetwork Features Problem SolvingManufacturers name and address Factory ID Safety InformationImportant Safety Instructions Safety InformationSafety Information Function Key External View Control Panel Control Panel Starter Toner Cartridge See Note Main Unit and AccessoriesMachine Drum UnitInstalling the Accessories Installing the Drum Unit/Toner Cartridge Assembly Installing the Drum Unit/Toner Cartridge Assembly Loading the Recording Paper Paper SpecificationsHow to Load the Recording Paper Telephone Line Cable Power CordExternal Telephone Optional Connecting the Telephone Line Cable and Power CordFor Tone Setting the Dialing Method Tone or PulseSetting the Ringer Volume Adjusting the VolumeSetting the Monitor Volume Repeatedly to lower the volumeGeneral Description Setting the Date and TimeUser Parameters User Parameters Setting Your Logo NAME/COMPANYSetting Your Character ID Setting Your ID Number Fax Telephone Number Special Usage Entering CharactersKeys Character Table Number of times key is pressed KeysTo enter a One-Touch key, follow the steps below One-Touch/Abbreviated Dialing NumbersEntering One-Touch/Abbreviated Dialing Numbers Pause 5 5 5 Space 2 3 4 One-Touch/Abbreviated Dialing Numbers01 to Editing One-Touch/Abbreviated Dialing Numbers To change the settings of a One-Touch/ABBR dialing numberTo return to standby, press To erase the settings of a One-Touch/ABBR dialing numberDirectory Sheet Cover Printing Out a Directory SheetYour machine prints out the directory sheet Ex 2 for Lighter Setting the Fax ParametersCustomizing Your Machine Ex 0 1 for ContrastOff Setting Comments NumberFax Parameter Table ParameterCustomizing Your Machine Parameter Setting Comments NumberSleep Mode Upload PrintUpload & Print Print You must never try to send documents that are Loading DocumentsDocuments You Can Send Documents You Cannot SendLoading Documents How to Load DocumentsContrast Basic Transmission SettingsResolution For on Always prints. or Basic Transmission SettingsCommunication Journal COMM. Journal For OFF. orSending Documents Receive Sending DocumentsMemory Transmission Store documents in memory TransmitEnter a telephone number from the Keypad Manual Number DialingSet documents face down Abbreviated Dialing One-Touch DialingDirectory Search Dialing Multi-Station Transmission Broadcasting Manual Number Dialing Direct Transmission Direct TransmissionOne-Touch Dialing Direct Transmission Abbreviated Dialing Direct Transmission Full number will be dialed Using the KeypadDirectory Search Dialing Direct Transmission Enter the full station name or part of a station name byFor Off-Hook Dialing, follow the steps below Voice Mode TransmissionOff-Hook Dialing For On-Hook Dialing, follow the steps below On-Hook DialingYour machine will store the documents into memory Transmission ReservationMemory Transmission Reservation Multi-Tasking For details, see pages 46 to To reserve your machine for sending the urgent documentsDirectory Search Dialing and press To redial the last dialed number through memory RedialingAutomatic Redialing Manual RedialingYour machine starts to dial the last dialed number To redial the last dialed number through ADFReception Modes Conditions Suggested Reception Mode SettingsReceiving Documents Receiving Documents Telephone ModeSetting the Telephone Mode Operation of Telephone ModeIf it is a Fax call Fax / Tel Auto Switching ModeSetting the Fax / Tel Auto Switching Mode Operation of Fax / Tel Auto Switching ModeOperation of Fax Mode Fax ModeTAM Telephone Answering Machine Interface Mode Setting the Fax ModeSample of OGM Setting the TAM Interface ModeOperation of TAM Interface Mode Silent Detection ModeFixed Reduction Selecting the Print Reduction ModePrint Reduction Automatic ReductionTransmitted Document Received Document Receiving Oversize DocumentsSubstitute Memory Reception Print Collation ModeMachine stores the document, then prints the copies Making CopiesEnter the number of copies Ex 1Use a 4-digit, 24-hour clock Ex 2 3 3 0 1130 p.m. Timer Controlled CommunicationsDeferred Transmission Polling Setting the Polling PasswordTo set the polling password, follow the steps below Press SET and enter a 4-digit polling passwordTo Poll Documents from Another Station PollingTo set a Program Key for Group Dialing Setting for Group DialingEnter the Group Name up to 15 characters by using Program KeysTo set a Program Key for deferred transmission Setting for Deferred TransmissionEnter the Key Name up to 15 characters by using Program KeysTo set a Program Key for polling Setting for PollingTo set a Program Key for One-Touch Key Setting for One-Touch KeyTo erase the settings in a Program Key Changing or Erasing the Program Key SettingsSetting the Access Code Access CodeNow you can operate the machine normally Access CodeEnter the Access Code Ex 1 2 3 Fax No At Your Location with Distinctive Ring ServiceDistinctive Ring Detector DRD Telephone No Usage Distinctive Ring Sound Ring PatternFor prefix code PIN Code AccessSelecting the Access Method Prefix or Suffix For suffix code. orDialing with a PIN Code PIN Code AccessNumber Setting Fax ForwardFax Forward Sub-Addressing Transmission Methods Setting of Routing, Forwarding or RelayingSub-Addressing Compatibility with Other MachinesSub-Addressing Set documents face down Enter the telephone number, press Sending a Fax with Sub-AddressUse To separate the Telephone number and the Sub-AddressTransaction Journal Journals and ListsIndividual Transmission Journal IND. XMT Journal Journals and ListsSample Individual Transmission Journal IND. XMT Journal Sample Transaction JournalExplanation of Contents Sample COMM. Journal Stop indicates that Stop was pressed during communication One-Touch/Abbreviated and Directory Search List Sample ABBR. Number List Sample One-Touch ListSample Directory Search List Program List Sample Program ListTo print a Fax Parameter List Sample FAX Parameter List FAX Parameter ListSample Supply Order Forms To print the Supply Order FormsTo print a Toner Cartridge Order Form To print a Drum Unit Order FormSample Power Failure Report Power Failure ReportSymptom Cause / Action TroubleshootingIf You Have Any of These Problems No Unit Operation TroubleshootingMode Symptom Cause / Action CommunicationUnattended TAM I/F Mode OUT ModeUnattended Fax Info Meaning Action Code Information Codes100 To clear the jam, Info. Code 101Clearing a Recording Paper Jam Open the ADF Door Remove the jammed document 102Clearing a Document Jam To clear the jam103 Cleaning the Document Scanning AreaTo clean the Scanning Area 104 Cleaning the Printer RollerTo clean the rollers Load the Cleaning Charts into the Paper Tray face downPosition Condition Adjusting the Automatic Document Feeder ADFTo adjust the ADF 105Checking the Telephone Line 106Vertical SpecificationsFax/Copy Mode 406 x 391 dpi Printer Mode Horizontal108 SpecificationsRecording Paper Specifications Options Order No Picture Description 110Options and Supplies Please contact your local Panasonic dealer for availabilityFCC Notice for User in USA 111FCC Notice for User in USA Example of Header Format LOGO, ID Number setting112 113 Avis 114Max. Modem Speed 33,600 BPS GlossaryGlossary 116Sub-Address Password Polling PasswordPower Saver Mode ResolutionITU-T Image No 118119 For Service, Call Warranty
Related manuals
Manual 4 pages 121 b

UF-490 specifications

The Panasonic UF-490 is a high-performance multifunction facsimile machine that seamlessly integrates advanced technologies to cater to the needs of modern businesses. Designed for efficiency and reliability, this device offers a combination of features that enhances productivity while simplifying communication processes.

One of the main distinguishing characteristics of the UF-490 is its high-speed fax transmission capability, ensuring documents are sent swiftly and securely. With a transmission speed of up to 33.6 kbps, users can expect rapid communication, essential for fast-paced work environments. The device also features a reliable memory capacity, allowing users to store numerous documents for batch transmission, a crucial feature for offices handling a large volume of fax communications.

In terms of design, the UF-490 boasts a compact and ergonomic build that fits seamlessly into any office setting. Its user-friendly interface is equipped with a backlit LCD display, which provides clear visibility of settings and statuses, making operation straightforward even for less tech-savvy users. The device’s keypad is designed for ease of navigation, allowing for quick dialing and reduced user error.

The Panasonic UF-490 is also equipped with comprehensive document handling capabilities. It includes a built-in automatic document feeder (ADF) that supports multiple page scanning, making it ideal for sending and receiving lengthy documents efficiently. The device supports a variety of media sizes, ranging from standard letter-size pages to legal documents, ensuring versatility in different business applications.

Furthermore, the UF-490 employs advanced error correction technology, minimizing the chances of miscommunication and ensuring that sent and received faxes are of high clarity and accuracy. This feature is particularly valuable in industries requiring precision and attention to detail.

Lastly, the Panasonic UF-490 is known for its robust build quality, which guarantees durability and long-term use. Its energy-efficient design also contributes to reduced operational costs, making it an excellent investment for any business looking to enhance communications without compromising on quality or performance.

In summary, the Panasonic UF-490 combines speed, efficiency, and reliability, making it an ideal choice for businesses seeking a multifunction fax solution. With its advanced features and user-friendly design, it stands out as a reliable partner in the modern workplace.
Top Page Image Contents