Panasonic UF-490 appendix Information Codes, Info Meaning Action Code

Page 99

Troubleshooting

Information Codes

When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem.

Info.

Meaning

 

Action

page

 

 

Code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

001

Recording paper jammed when feeding from the

Remove the jammed paper.

102

 

 

 

Paper Tray.

 

 

 

 

 

 

 

 

 

 

 

007

Recording paper did not completely exit out of

Remove the Drum Unit/Toner Cartridge

102

 

 

 

machine.

Assembly Cartridge and remove the jammed

 

 

 

 

 

paper.

 

 

 

 

 

 

 

 

 

010

No recording paper.

Load the recording paper.

17

 

 

 

 

 

 

 

 

 

030

Document is misfeeding.

1.

Reload the document properly.

37

 

 

 

 

2.

Remove the document jam.

103

 

 

 

 

3.

Adjust ADF.

106

 

 

 

 

 

 

 

 

 

031

Document paper is too long or jammed.

1.

Reload the document properly.

37

 

 

 

Document length exceeds 78.8 inches (2 meters).

2.

Remove the document jam.

103

 

 

 

 

 

 

 

 

041

Out of toner.

Replace the Toner Cartridge.

15

 

 

 

 

 

 

 

 

 

043

Toner is getting low.

 

 

 

 

 

 

 

 

 

 

 

044

The Life Expectancy of the Drum Unit has been

Replace the Drum Unit.

15

 

 

 

reached.

 

 

 

 

 

 

 

 

 

 

 

045

Drum Unit/Toner Cartridge Assembly is not installed.

Install the Drum Unit/Toner Cartridge Assembly.

15

 

 

 

 

 

 

 

 

061

ADF Door is open.

Close the ADF Door.

--

 

 

 

 

 

 

 

 

 

400

During initial handshake, receiving station did not

1.

Check with the other party.

--

 

 

 

respond or communication error occurred.

2.

Reload the document(s) and send again.

 

 

 

 

 

 

 

 

 

402

During initial handshake, communication error

Reload the document(s) and send again.

--

 

 

 

occurred.

 

 

 

 

 

 

 

 

 

 

 

403

No polling capability at the remote side.

Ask remote side to set "POLLED=ON".

--

 

 

 

 

 

 

 

 

404/405

During initial handshake, communication error

Reload the document(s) and send again.

--

 

 

 

occurred.

 

 

 

 

 

 

 

 

 

 

 

407

No confirmation from the receiving station for the

Wait a few minutes and send again.

--

 

 

 

previous page sent.

 

 

 

 

 

 

 

 

 

 

 

408/409

Remote side confirmation of previous page is illegible.

Wait a few minutes and send again.

--

 

 

 

 

 

 

 

 

410

Communication aborted on the transmitting side.

Check with the other party.

--

 

 

 

 

 

 

 

 

411

Polling password does not match.

Check the polling password.

66

 

 

 

 

 

 

 

 

412

No data from the transmitting side.

Check with the other party.

--

 

 

 

 

 

 

 

 

414

Polling password does not match.

Check the polling password.

66

 

 

 

 

 

 

 

 

416/417

Received data has too many errors.

Check with the other party.

--

 

 

418

 

 

 

 

 

 

 

 

 

 

 

 

 

420/421

Machine goes to receiving mode, but receives no

1.

Remote side misdial.

--

 

 

Solving

 

command from the transmitting side.

2.

Check with the other party.

 

 

 

 

 

 

 

 

 

 

 

 

422/427

Interface is incompatible.

Check with the other party.

--

 

 

 

 

 

 

 

 

433/434

Communication error occurred while receiving.

Check with the other party.

--

 

Problem

459

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

436/490

Received data has too many errors.

Check with the other party.

--

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

99

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Contents UE-403167 UF-490Model and Serial Number Important InformationTable of Contents Table of Contents Advanced FeaturesPrintout Journals and Lists Table of ContentsNetwork Features Problem SolvingManufacturers name and address Factory ID Safety InformationImportant Safety Instructions Safety InformationSafety Information Function Key External View Control Panel Control Panel Starter Toner Cartridge See Note Main Unit and AccessoriesMachine Drum UnitInstalling the Accessories Installing the Drum Unit/Toner Cartridge Assembly Installing the Drum Unit/Toner Cartridge Assembly Paper Specifications How to Load the Recording PaperLoading the Recording Paper Telephone Line Cable Power CordExternal Telephone Optional Connecting the Telephone Line Cable and Power CordFor Tone Setting the Dialing Method Tone or PulseSetting the Ringer Volume Adjusting the VolumeSetting the Monitor Volume Repeatedly to lower the volumeSetting the Date and Time User ParametersGeneral Description User Parameters Setting Your Logo NAME/COMPANYSetting Your Character ID Setting Your ID Number Fax Telephone Number Special Usage Entering CharactersKeys Character Table Number of times key is pressed KeysOne-Touch/Abbreviated Dialing Numbers Entering One-Touch/Abbreviated Dialing NumbersTo enter a One-Touch key, follow the steps below One-Touch/Abbreviated Dialing Numbers 01 toPause 5 5 5 Space 2 3 4 Editing One-Touch/Abbreviated Dialing Numbers To change the settings of a One-Touch/ABBR dialing numberTo return to standby, press To erase the settings of a One-Touch/ABBR dialing numberPrinting Out a Directory Sheet Your machine prints out the directory sheetDirectory Sheet Cover Ex 2 for Lighter Setting the Fax ParametersCustomizing Your Machine Ex 0 1 for ContrastOff Setting Comments NumberFax Parameter Table ParameterParameter Setting Comments Number Sleep ModeCustomizing Your Machine Print Upload & Print PrintUpload You must never try to send documents that are Loading DocumentsDocuments You Can Send Documents You Cannot SendLoading Documents How to Load DocumentsBasic Transmission Settings ResolutionContrast For on Always prints. or Basic Transmission SettingsCommunication Journal COMM. Journal For OFF. orSending Documents Receive Sending DocumentsMemory Transmission Store documents in memory TransmitManual Number Dialing Set documents face downEnter a telephone number from the Keypad Abbreviated Dialing One-Touch DialingDirectory Search Dialing Multi-Station Transmission Broadcasting Manual Number Dialing Direct Transmission Direct TransmissionOne-Touch Dialing Direct Transmission Abbreviated Dialing Direct Transmission Full number will be dialed Using the KeypadDirectory Search Dialing Direct Transmission Enter the full station name or part of a station name byVoice Mode Transmission Off-Hook DialingFor Off-Hook Dialing, follow the steps below For On-Hook Dialing, follow the steps below On-Hook DialingTransmission Reservation Memory Transmission Reservation Multi-TaskingYour machine will store the documents into memory To reserve your machine for sending the urgent documents Directory Search Dialing and pressFor details, see pages 46 to To redial the last dialed number through memory RedialingAutomatic Redialing Manual RedialingYour machine starts to dial the last dialed number To redial the last dialed number through ADFConditions Suggested Reception Mode Settings Receiving DocumentsReception Modes Receiving Documents Telephone ModeSetting the Telephone Mode Operation of Telephone ModeIf it is a Fax call Fax / Tel Auto Switching ModeSetting the Fax / Tel Auto Switching Mode Operation of Fax / Tel Auto Switching ModeOperation of Fax Mode Fax ModeTAM Telephone Answering Machine Interface Mode Setting the Fax ModeSample of OGM Setting the TAM Interface ModeOperation of TAM Interface Mode Silent Detection ModeFixed Reduction Selecting the Print Reduction ModePrint Reduction Automatic ReductionTransmitted Document Received Document Receiving Oversize DocumentsSubstitute Memory Reception Print Collation ModeMachine stores the document, then prints the copies Making CopiesEnter the number of copies Ex 1Timer Controlled Communications Deferred TransmissionUse a 4-digit, 24-hour clock Ex 2 3 3 0 1130 p.m. Polling Setting the Polling PasswordTo set the polling password, follow the steps below Press SET and enter a 4-digit polling passwordTo Poll Documents from Another Station PollingTo set a Program Key for Group Dialing Setting for Group DialingEnter the Group Name up to 15 characters by using Program KeysTo set a Program Key for deferred transmission Setting for Deferred TransmissionEnter the Key Name up to 15 characters by using Program KeysTo set a Program Key for polling Setting for PollingTo set a Program Key for One-Touch Key Setting for One-Touch KeyTo erase the settings in a Program Key Changing or Erasing the Program Key SettingsSetting the Access Code Access CodeAccess Code Enter the Access Code Ex 1 2 3Now you can operate the machine normally Fax No At Your Location with Distinctive Ring ServiceDistinctive Ring Detector DRD Telephone No Usage Distinctive Ring Sound Ring PatternFor prefix code PIN Code AccessSelecting the Access Method Prefix or Suffix For suffix code. orDialing with a PIN Code PIN Code AccessSetting Fax Forward Fax ForwardNumber Sub-Addressing Transmission Methods Setting of Routing, Forwarding or RelayingSub-Addressing Compatibility with Other MachinesSub-Addressing Set documents face down Enter the telephone number, press Sending a Fax with Sub-AddressUse To separate the Telephone number and the Sub-AddressTransaction Journal Journals and ListsIndividual Transmission Journal IND. XMT Journal Journals and ListsSample Individual Transmission Journal IND. XMT Journal Sample Transaction JournalExplanation of Contents Sample COMM. Journal Stop indicates that Stop was pressed during communication One-Touch/Abbreviated and Directory Search List Sample ABBR. Number List Sample One-Touch ListSample Directory Search List Program List Sample Program ListTo print a Fax Parameter List Sample FAX Parameter List FAX Parameter ListSample Supply Order Forms To print the Supply Order FormsTo print a Toner Cartridge Order Form To print a Drum Unit Order FormSample Power Failure Report Power Failure ReportTroubleshooting If You Have Any of These ProblemsSymptom Cause / Action No Unit Operation Troubleshooting Mode Symptom Cause / Action CommunicationUnattended TAM I/F Mode OUT ModeUnattended Fax Info Meaning Action Code Information Codes100 101 Clearing a Recording Paper JamTo clear the jam, Info. Code Open the ADF Door Remove the jammed document 102Clearing a Document Jam To clear the jamCleaning the Document Scanning Area To clean the Scanning Area103 104 Cleaning the Printer RollerTo clean the rollers Load the Cleaning Charts into the Paper Tray face downPosition Condition Adjusting the Automatic Document Feeder ADFTo adjust the ADF 105Checking the Telephone Line 106Vertical SpecificationsFax/Copy Mode 406 x 391 dpi Printer Mode Horizontal108 SpecificationsRecording Paper Specifications Options Order No Picture Description 110Options and Supplies Please contact your local Panasonic dealer for availabilityFCC Notice for User in USA 111Example of Header Format LOGO, ID Number setting 112FCC Notice for User in USA 113 Avis 114Max. Modem Speed 33,600 BPS GlossaryGlossary 116Sub-Address Password Polling PasswordPower Saver Mode ResolutionITU-T Image No 118119 For Service, Call Warranty
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