9. Help
9.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 18).
Message | Code | Cause & Solution |
COMMUNICATION ERROR | L A transmission or reception error occurred. Try | |
| again or check with the other party. | |
| FF |
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| 43 | L A line problem occurred. Connect the telephone line |
| 44 | cord to a different jack and try again. |
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| L An overseas transmission error occurred. Try using |
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| the overseas mode (feature #23 on page 27). |
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DOCUMENT JAMMED | L The document is jammed. Remove the jammed | |
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| document (page 36). |
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| 53 | L A transmission or reception error occurred because |
| 54 | of a problem with the other party’s fax machine. |
| 59 | Check with the other party. |
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MEMORY FULL | L The memory is full of received documents due to a | |
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| lack of recording paper or a recording paper jam. |
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| Install paper (page 4) or clear the jammed paper |
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| (page 36). |
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NO DOCUMENT | L The document was not fed into the unit properly. Re- | |
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| insert it and try again. |
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OTHER FAX NOT RESPONDING | L The other party’s fax machine is busy or has run out | |
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| of recording paper. Try again. |
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| L The other party’s fax machine rings too many times. |
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| Send the fax manually (page 18). |
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| L The other party’s machine is not a fax machine. |
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| Check with the other party. |
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| L The number you dialled is not in service. |
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PRESSED THE STOP KEY | L {STOP} was pressed, and fax transmission or | |
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| reception was cancelled. |
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OK | L Fax transmission or reception was successful. | |
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9.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display | Cause & Solution |
“CALL SERVICE” | L There is something wrong with the unit. Contact our service personnel. |
“CHECK DOCUMENT” | L The document was not fed into the unit properly. |
| misfeeding occurs frequently, clean the document feeder rollers (page 37) |
| and try again. |
| L Attempted to send a document longer than 600 mm. Press {STOP} to |
| remove the document. Divide the document into two or more sheets and try |
| again. |
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“CHECK MEMORY” | L Memory (telephone numbers, parameters, etc.) has been erased. Re- |
| program. |
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