Panasonic KX-F1100AL, KX-F1000AL manual Before requesting help, General, Fax Transmission

Page 71

9. Troubleshooting and Routine Care

Before requesting help

General

PROBLEM

CAUSE & REMEDY

 

 

I cannot make and receive calls.

ÁThe power cord or telephone line cord is not connected. Confirm the

 

connection (see page 8).

 

 

I cannot make calls.

ÁThe setting of the dialing mode is wrong. Check the selector (see

 

page 8).

 

 

The unit does not work.

ÁDisconnect the unit from the telephone line and connect to a known

 

working phone. If the known working phone operates properly, call

 

your service personnel to have the unit repaired. If the known

 

working phone does not operate properly, consult your telephone

 

company.

 

 

The unit does not ring.

ÁThe ringer volume is set to OFF. Raise it to a suitable level (see

 

page 14).

 

 

The REDIAL/PAUSE button does

ÁIf this button is pressed during dialing, a pause will be inserted. If this

not function properly.

button is pressed immediately after the dial tone is obtained, the last

 

number dialed will be redialed.

 

 

While programming, I cannot

ÁThe whole or part of the number is same as the other code or ID.

enter the ID code or the

Change the number (see pages 25, 42, 43, 53 and 57).

password.

 

 

 

Fax Transmission

PROBLEM

CAUSE & REMEDY

 

 

 

 

 

 

The other party complains that

ÁIf your line has special telephone services such as call waiting, the

 

letters on their received

service may have been activated during the fax transmission.

 

document are distorted.

Connect the unit to a line that does not have such services.

 

 

ÁAnother telephone connected to the same line is off the hook. Hang

 

 

up and try again.

 

 

 

 

 

The other party complains that a

ÁThe glass or rollers are dirty. Clean them (see page 77).

 

dirty pattern or a black line

 

 

 

appears on their received

 

 

 

documents.

 

 

 

 

 

 

 

I cannot make an international

ÁUse the overseas transmission mode (see page 45).

9

fax call.

ÁAdd two pauses at the end of the phone number (see page 64).

 

 

 

 

 

 

 

 

 

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Contents Operating For your future reference Included accessoriesTable of Contents Installing the film cartridge Installing the paper cassette Helpful hint Installing the document stackerInstalling the document feeder tray Installing the batteries KX-F1100AL only Connections Dialing mode switchFront view Location of controlsMute button p SP-PHONE/VOICE Stdby button pp Control panel KX-F1000ALButton p Key pSkip button Control panel KX-F1100ALMail BOX button p Button Display panel REC buttonSetting your logo Setting the date and timeNumber of times Keys How to enter characters and symbolsAnswering device volume KX-F1100AL only Setting your facsimile telephone numberAdjusting volumes While the ringer volume is set to offTo erase the recorded greeting message Suggested messagesTo check your greeting message ANS/FAX mode Selecting the receive modeEXT. TAM mode Voice muting Making voice callsAnswering voice calls Transmitting documents manually Selecting the resolutionTransmitting documents Loading documentsDocuments you can send Transmitting documents with fewer procedureEffective scanning area Document weight To send 16 or more sheets at a timeTo stop reception halfway Manual receptionAutomatic reception Silent ring fax recognition system Voice call Receiving in the TEL/FAX modeFax call Setting the silent fax recognition ring count Setting the TEL/FAX mode ring countSetting the FAX mode ring count Receiving in the FAX modeManual fax Sending Receiving in the EXT. TAM mode KX-F1000AL onlyAutomatic Fax sending Setting the remote TAM activation ID Setting up the answering machineHelpful hints Setting the silent detectionSetting the ANS/FAX mode ring count Receiving in the ANS/FAX mode KX-F1100AL onlyMonitoring incoming calls Setup of voice message and document receptionTo record voice message and receive fax document Functions during playback Listening to messages in common memoryTo erase all messages in common memory Erasing recorded messagesRecording a memo message To erase specific messages from memoryRecording a telephone conversation Setting the message alert Setting the caller’s recording timeSetting the recording time alert To stop copying halfway Making a copyStations To erase a stored number and station nameSpeed dial Automatic redialing Making voice calls using automatic dialingTransmitting documents using automatic dialing Electronic telephone directory Receiving a request for voice contact Voice contactInitiating voice contact Transmit polling This feature is not available in the TEL modePolling Receive pollingExample 1100PM Delayed transmissionSample of a cover To cancel the reservationReserving transmission during fax reception Printing a coverTo the same line Extension phone Remote fax receiving using an extensionUsing an extension Changing the remote fax activation codeTransmitting documents to your unit with the prohibitor ID Setting the junk mail prohibitorJunk mail prohibitor EXT. TAM or Receiving with distinctive ring serviceSetting the ring pattern detection How the unit will answer in each receive modeLogo print position Overseas transmission modeTo change the setting, proceed as follows To program a reduction rate, proceed as follows Copy reduction mode92% pre-selected 72% Legal Receiving reduction modeLetter Sample of paper save print Original document To activate this featureTo deactivate this feature Film/Paper save receptionEnlarged copy To activate this feature, proceed as followsExtension copy Sample of extension copyPager alert for fax reception Recorded Common memory Voice mailbox KX-F1100AL onlyTo use a mailbox Recorded MailboxMicrophoneREC Recording a mailbox greeting messageSuggested message To erase a mailbox greeting message To check your mailbox greetingHow incoming messages are recorded in a mailbox Programming the mailbox passwordErasing all messages in a mailbox Listening to messages in a mailboxErasing recorded messages in a mailbox Erasing a specific message in a mailboxSetting the mailbox alert Common memory Press your remote Remote operation from a touch tone phoneSummary of remote operations KX-F1100AL onlyTo listen to messages in a mailbox after playback Programming the remote ANS IDListening to messages in common memory To listen to messages in another memory after playback During playbackRepeating a message Skipping a messageOther remote operations Erasing messages from memoryTo skip the greeting message Re-recording a greeting messageTurning on/off pager alert For mailbox 2 pager alert, press K, then FB Pager alert for incoming messages KX-F1100AL onlyFor common pager alert, press K, then For mailbox 1 pager alert, press K, then FAExample 900AM Day/night mode KX-F1100AL onlyDisplay contrast Resetting the advanced featuresPause button TONE, Recall and Pause buttonsTone button Recall buttonPrinting reports and lists How to print each report/listSetting journal auto print Setting the transmission report printingSample of transmission report Communication result on the reportSample of journal report Advanced features Summary of user programmable featuresFeature tables for KX-F1000AL Basic featuresFeature tables for KX-F1100AL Error Message Cause & Remedy Error messages on the displayFax Transmission Before requesting helpGeneral Fax Reception Operation in EXT. TAM mode For KX-F1000AL onlyCopying Answering Device For KX-F1100AL onlyRemoving a jammed recording paper near the head unit Clearing a recording paper jamRemoving a jammed recording paper near the paper cassette Clearing a document jam Adjusting the feeder pressureCleaning the thermal head Cleaning the unitCleaning the document feeder unit Replacing the film or film cartridge Film Supply Important safety instructions Installation Specifications Accessory order informationService difficulties InstallationIndex Retrieving messages from a mailbox Remote control card for KX-F1100ALKey Remote Command Speed dialer list PFQX1040ZA KF0796UM0 D N 592Incorporated in N.S.W

KX-F1000AL, KX-F1100AL specifications

The Panasonic KX-F1100AL and KX-F1000AL are compact, efficient fax machines that cater to both home and small office needs. These models exemplify Panasonic's commitment to quality and user-friendly design, making them ideal choices for users seeking reliable document transmission.

One of the main features of the KX-F1100AL is its high-speed faxing capability. This model can send a page in as little as 15 seconds, ensuring that important documents are delivered swiftly. It also supports a variety of transmission modes, including full-duplex communication, which allows for simultaneous sending and receiving of faxes, further enhancing productivity.

The KX-F1000AL shares many similarities but is optimized for essential faxing functions without sacrificing performance. Both models utilize Thermal Transfer printing technology, which produces sharp, clear text and graphics. This method is cost-effective, as it relies on user-replaceable ink ribbons instead of traditional toner cartridges. This reduces overall maintenance costs while ensuring high-quality output.

An integral characteristic of these fax machines is their user-friendly operation. They come equipped with a straightforward numeric keypad and a large LCD display that simplifies navigation through settings and features. Additionally, both models feature a built-in telephone receiver, allowing users to easily switch between faxing and voice calls.

Both KX-F1100AL and KX-F1000AL also support a range of additional features, including automatic redial, and a memory capacity for up to 25 pages, ensuring that your important documents are not lost even in the event of a paper jam or power failure. Their compact design makes them easy to fit into any workspace, while their robust build ensures durability over time.

In terms of connectivity, these models are designed for standard telephone lines, making them compatible with most home and office setups. Their energy-efficient design helps reduce power consumption, aligning with modern eco-friendly practices.

In summary, the Panasonic KX-F1100AL and KX-F1000AL are reliable, efficient fax machines that deliver fast performance, clear output, and user-friendly features. They are perfect solutions for users in need of a dependable faxing option that emphasizes ease of use while maintaining high-quality standards. With their combination of technology and practicality, these machines effectively fulfill the demands of today's fast-paced business environments.
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